What is the H 1 displayed on Gree air conditioner?

1, Gree air conditioner displays H 1, indicating that the air conditioner is defrosting. Don't turn off the air conditioner just because the computer is out of order. If the air conditioner is turned off, the frost will not dissolve so quickly, and if the temperature is already very low, it will be more difficult to dissolve the frost.

2. When the air conditioner is running, the outdoor temperature is low and the humidity is high. After the air conditioner is running for a period of time, the heat exchanger of the outdoor unit will frost, which is a normal phenomenon. The air conditioner will automatically turn on the defrosting function. At this time, H 1 will be displayed on the screen, and the air conditioner will resume working after 3-5 minutes.

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Extended data:

Gree household air-conditioning service system

(A) product three guarantees policy

Guarantee insurance policy

In 2008, the warranty policy for household air conditioners (refrigerating capacity is less than or equal to 1400W) and dehumidifiers is six years.

Home air conditioners purchased from June 65438+10/October 65438 +0 to February 365438 +0, 2007 are guaranteed for six years.

Warranty policy for household air conditioners purchased before June 65438+10/October 65438 +0, 2005: It shall be implemented according to the warranty regulations of that year.

One of the following circumstances does not belong to the warranty scope, and the special service outlets can charge for maintenance according to the relevant provisions of this manual:

1, consumers are damaged due to improper use, maintenance and storage;

2. Damage caused by installation and maintenance of special service outlets not designated by Gree Electric (including installation or disassembly and maintenance by consumers themselves);

3. No warranty certificate and valid invoice or valid purchase certificate;

4. The valid certificate is inconsistent with the warranty certificate or altered;

5. Damage caused by irresistible natural disasters or harsh use environment;

6. Processed products and products beyond the warranty period.

Replacement policy.

According to the three-guarantee period stipulated by the state, during the warranty period, if the following conditions are met and the user refuses to repair, the machine can be replaced.

1. If the product fails to work normally within 15 days from the date of sale, it can be replaced;

2. According to the three-guarantee period stipulated by the state, during the warranty period, if the main performance faults are repaired twice in a row and cannot work normally, the machine can be replaced, and the warranty period can be recalculated according to the three-guarantee period stipulated by the state (only the replacement part).

3. Return policy

According to the three-guarantee period stipulated by the state, if the following conditions are met and the user refuses to repair or replace the machine, it can be returned.

1. If there is a major performance failure within 10 days from the date of sale, such as compressor failure and internal leakage of heat exchanger, the machine can be returned.

2. Within one year from the date of sale, users who cannot maintain (refer to the main performance) for more than two consecutive times insist on returning the machine.

Provisions on the refund of aircraft depreciation expenses:

For those who do not meet the conditions for returning the machine, but the user insists on returning the machine, the depreciation fee will be charged at 1‰ per day according to the national three-guarantee standard from the date of purchase, which will deduct the maintenance occupation and the time to be repaired.

For the old machines that have been returned or replaced, if there is repair value, it is necessary to ensure that the quality and performance of the repaired machines meet the ex-factory quality standards of the products and deal with them in strict accordance with the unqualified products.

② Free installation policy

Free installation scope

Gree Electric household air conditioners include split type, cabinet type, ceiling type and patio type, all of which are installed free of charge. The installation must be completed within 24 hours after the user purchases the machine. Free installation fees shall be settled in Gree Electric by special service outlets according to the requirements of the installation fee settlement management system, and shall not be charged to users, but additional fees may be charged after consultation with users under the following circumstances:

1, the connecting pipe needs to be lengthened;

2. Construction of external walls above the fourth floor (no extra charge for balcony construction);

3. Drilling holes and more than 1 wall holes in the reinforced concrete wall with the thickness exceeding120mm;

4. Disassembly, displacement and reinstallation;

5. Installation of materials such as iron frame.

A fee-based installation will be implemented in the following cases:

1, install window air conditioner;

2. Move the air conditioner to drill the exhaust hole;

3. There is no valid invoice or proof of purchase, no free installation certificate and no bar code.

Note: In the case of being selected to install the settlement bar code, if there is a bar code on the air conditioner, it can be installed free of charge and the bar code can be recorded. If the bar code on the machine is also torn off, it cannot be installed for free. Users should negotiate with the purchasing store, and report the situation to the sales company in time if negotiation fails.

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