If there is a dispute with customers, how to solve the problem of McDonald's interview?

Don't try to argue with customers, even if you are right.

If it is a problem that you can't solve, please ask your superior leader for help and politely say to the customer, I'm sorry, allow me to let the manager on duty solve it for you.

If you are the manager on duty, if there is a dispute between the customer and the employee, please ask the employee to avoid it, then appease the customer, keep listening, show sympathy, solve the problem after reaching an understanding of the problem, establish a good relationship and create a golden moment.

I hope I can help you.