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Team management system

In order to strengthen the team management, enhance the collaborative spirit of team members, and ensure the efficient operation of the team, special Develop a team management system.

1. Through full communication and brainstorming among team members, the goals of the team and the goals of the members are highly consistent, and the team and employees develop together. We have determined the slogan, logo and team day.

The slogan of this team is: unlimited energy, unlimited motivation

The logo of this team is:

The team day of this team is: 10.1

2. Develop an effective communication mechanism

1. This team must establish an open, free and sufficient communication mechanism between the squad leader and employees.

2. The purpose of internal communication within this team is: first, to communicate with each other, learn from each other’s strengths, and make progress together; second, to help each other, unite the team, and create an atmosphere.

3. The specific forms of this team’s communication system are:

3.1 Direct communication method. Team leaders talk directly to employees. Conduct interviews every quarter to understand the current work situation and personal thoughts of employees, make a fair evaluation of the employee's recent performance, and help employees improve themselves.

3.2 Monthly meeting communication method. At the monthly meeting, we will understand the employees' work status and work progress this month, and put forward their own requirements for the employees next month.

3.3 Communicate with employees through group activities and the Internet.

3. Develop team incentives

1. Incentive goals: By establishing a complete incentive system, employees can see and get the benefits of achieving their goals. Create a good working atmosphere within the class, improve the team's team capabilities, and improve work efficiency.

2. Incentive forms:

2.1 Job promotion incentives: select employees with outstanding performance within the team and promote them to team leaders. Through job promotion, the employee's performance will be recognized .

2.2 Material incentives: At the monthly meeting, praise employees who have completed their work well that month. First of all, employees’ efforts will be recognized, and at the same time, certain rewards will be given in terms of performance points: for outstanding completion of indicators, Employees are given certain material rewards.

2.3 Honor Incentive: In each quarter's evaluation, the achievements of the selected outstanding employees are publicized in the department blackboard to encourage outstanding employees to continuously strive for self-improvement.

2.4 Emotional motivation: Through communication of ideas, problem solving, condolence and home visits, social entertainment, etc. between the squad leader and the employees, the squad leader can truly care about, respect and care for the incentive objects, satisfy the employees' own sense of honor, and achieve emotional motivational purpose.

4. Formulate rewards and assessments

1. Rewards: For good people and good deeds in team building, material or spiritual rewards will be given at the end of the year, and commendations will be given at the plenary meeting of the team , and report their deeds to the General Department, so that employees with strong abilities and high quality can stand out and enhance their sense of mission and pride.

2. Assessment: Assessment of negative behaviors in team building. Any behavior that undermines team harmony, intentionally fails to cooperate, or maliciously slanders others will be punished accordingly depending on the severity.

Management of regular team meetings

In order to strengthen self-construction, timely convey the spirit of instructions from superior leaders and departments, and reasonably arrange the work of this team, the following regular meeting system has been established.

Morning meeting system

1. Participants: those on duty.

2. Convening schedule: held once every morning from 8:10-8:25.

1. Purpose of the meeting: Summarize the completion of yesterday's indicators, visit and record the situation, and report on the day's work arrangements in the form of a speech, so as to improve the language expression ability and self-confidence of the team members wait.

2. Additional content: Adhere to the "three questions in morning meeting" system, and in accordance with the requirements of the city company, randomly check three account managers every day to ask questions about business and service knowledge to consolidate the account managers' mastery of business knowledge.

Weekly meeting

3. Weekly summary: Every week must be a regular meeting day for the team. All team members are required to attend. The meeting content is substantial and wide in coverage. Each team member reports on the previous week’s performance. Work completion status, and formulate a work plan for next week. Finally, the team leader will summarize the weekly work, find deficiencies, refine the essence, and make the work proceed in an orderly manner.

4. Regular service meeting: Conduct a regular team service meeting every week to summarize the complaints of the previous week, find out the reasons, and focus on cultivating service awareness. Arrange for all team members to provide services in the form of games, role-changing, etc. Practice to improve the quality of team service.

Team on-site management

In order to ensure the order of the actual team work site, eliminate errors in management and work, and prevent accidents, this management system is specially formulated.

1. The on-site management of the team needs to follow the "7S" principle: sorting (SEIRI), rectifying (SEITON), sweeping (SEISO), cleaning (SETKETSU), literacy (SHITSUKE), safety (SECUI6TY), SAVING.

2. In order to strengthen the management of the office, maintain a normal working order in the working environment, and establish a good image of employees, the office management system is in accordance with the relevant regulations of the company:

1. Working hours : 8:00-12:00 in the morning, 15:00-18:00 in summer and 14:30-17:30 in spring. If you have to take leave or go out to work for special reasons, you must ask your direct supervisor for instructions, and you can only ask for leave and go out after approval.

2. According to the sanitation duty schedule, the person in charge must complete the sanitation and tidy up the office table before 8:00.

3. Employees should be neatly dressed. Slippers and vests are strictly prohibited.

4. Work supplies, materials, and property should be arranged neatly in the office, and personal belongings are not allowed to be stacked.

5. People who are not related to work are not allowed to enter the office. Workers at night are not allowed to stay in the office until 22:00 unless there are special circumstances.

3. Work environment management

Focus on solving problems such as "dirty, messy, and poor" working environment, disorderly placement of items, blocked safety passages, lax discipline, and unclear responsibilities. , and gradually establish a good working environment and production order.

IV. Safety Management

1. Team members should establish safety awareness, implement the policy of "safety first, prevention first", and strictly abide by the company's safety management systems , to eliminate various safety accident risks.

2. Specific requirements:

2.1 We must conscientiously implement the policy of “safety first, prevention first, comprehensive management”, eliminate safety hazards, strengthen full-process supervision, and establish and improve a responsibility guarantee system. , implement various safety management measures. At the same time, we will promptly rectify the identified problems and safety and quality hazards.

2.2 Further strengthen safety education and training, increase the emphasis on safety and quality of all types of personnel, improve the sense of responsibility and prevention awareness of all employees for safety and quality, and prevent various accidents.

2.3 Carry out a self-examination and self-correction to promptly discover and eliminate hidden dangers.

2.4 As always, we should attach great importance to quality reputation evaluation work. Supervisory leaders should incorporate quality reputation evaluation work into daily management, conscientiously perform the responsibilities and obligations stipulated in the project management responsibility letter, and ensure the smooth realization of various goals.

V. Energy Saving Management

1. Follow the requirements of the company's "Green Action Plan" and strive to save resources in all aspects of electricity, water, paper and other aspects.

2. Specific requirements

2.1 Save water,

2.2 Save electricity and turn off the lights when people leave;

2.3 Reduce Regarding the power load of the air conditioner, it is recommended that the air conditioner be turned on for one hour less in the office. The temperature must be set above 26 degrees. The air conditioner should be turned off when no one is working. Doors and windows should be closed tightly except for proper exhaust when the air conditioner is running.

2.4 Documents and materials that can be copied are not allowed to be printed; documents that can be printed on both sides are not allowed to be printed on one side; those that have been printed on both sides can be recycled as waste paper.

6. Assessment

Evaluate employees who find problems during on-site management inspections of the company, department or team. Specific assessment requirements are determined by each team.

Team learning management system

1. Combined with the company’s annual training plan, formulate annual and monthly learning plans for the team

and vigorously cultivate them in a planned way Excellent staff and all-rounder. And regularly summarize experience, identify shortcomings and put forward suggestions for improvement.

2. Regularly organize national current affairs political education, patriotism education, legal education

education, professional ethics education, and corporate culture education.

3. Provide training for new employees, mainly including: safety training, job knowledge training, and job skills training.

4. Regularly conduct study and training for team members, paying attention to: from basic to application;

from simple to complex; let them do it, actively ask questions, and keep caring encourage.

5. Various forms of learning activities should be carried out regularly, and through learning activities,

achieve work innovation, technological innovation, management innovation and system innovation.

5.1 Requirements: Clarify training objects; determine learning content; arrange training time; implement training responsibilities; create training conditions; focus on training effects.

5.2 Activity forms: self-study, teaching, interactive learning, experience exchange, reports by advanced figures, speech contests, and essay writing activities.

5.3 Learning content: job knowledge, operational skills, political theory, current affairs politics, scientific and technological knowledge, medical common sense, literature and history, and life needs.

5.4 Learning methods: Read the book in a group and explain in turns; everyone prepares and gives keynote speeches: pose questions in the examination room and compete to answer them; discuss when encountering difficulties; write down experiences and exchange experiences.

7. Training should achieve "four combinations": internal training with external training; internal recruitment with external recruitment; lectures with drills; teaching with self-study combined.

8. Team members must abide by the "Seven Don'ts": no lateness, no early leave, no absence from class for no reason

; no smoking; no cell phone calls; no whispering or talking to each other; Making loud noises; no graffiti on teaching facilities; no eating snacks; no reading books that are not related to learning.

9. Training team members must achieve "six essentials": first, we must pay attention to the cultivation of personality; second, we must pay attention to the spiritual education and common sense education of employees; third, we must cultivate employees' Professional knowledge and correct judgment ability; fourth, we must train employees to be careful; fifth, we must train employees' sense of competition; sixth, we must pay attention to the improvement of employees' psychological quality.

10. It is necessary to strengthen ideological and political work, cultivate new people with four qualities (ideal, moral

moral, educated, and disciplined), and carry out ideological education, moral education, and democratic education , discipline education and legal education.

9.1 Principle: combine theory with practice; combine ideological and political work with business work; combine material incentives with spiritual encouragement; combine patient persuasion with strict discipline.

9.2 Methods: mobilization reports, advanced reports, symposium discussions, individual heart-to-heart talks, literary education, competitions, visits, and visual education.

9.3 Method:

Persuasion and education, teach people with reason; care and considerate, and move people with emotion;

Set an example and set a typical example; seize the signs, Prevent the slightest and prevent the gradual;

Prescribe the right medicine to the right situation, and let some go; proceed step by step and follow the guidance;

Be active and lively, teach through fun; strengthen communication and enhance unity.

11. Each class will have a part-time study organizer to perform their duties

and keep good team study records.

Team safety management system

In order to strengthen team safety production management, ensure the safety of mobile communication production, stable and efficient operation of equipment, and the safety of employees’ lives and property during the production process, according to the national This system is specially formulated based on the current laws, regulations, decrees and regulations, as well as the spirit of the company's relevant production safety and security documents, and combined with the actual situation of production safety of this team.

1. Adhere to scientific management and effectively eliminate and stop hidden dangers and behaviors that endanger the lives of employees and the safety of corporate property during the production process. When there is a conflict between production and safety, production must obey safety.

2. Clarify the organization of the team's safety work

2.1 The Changjiang agent of the team is the first person responsible for the safety production of the team. He is fully responsible for the safety work of the team and does a good job in deployment, inspection and control. , assessment and other work to ensure the implementation of various safety management rules and requirements from superiors in this team.

2.2 Team Ou Pinghui serves as a part-time safety officer to assist the team leader in comprehensively carrying out team safety management work. When the safety officer is absent, the team leader must identify the person in charge. When the team leader is absent, the safety officer has the right to arrange for employees in the team to complete safety-related work.

2.3 The team should establish a safety production responsibility system for each position, including the team leader, and clarify the safety production responsibilities of all employees.

3. Safety education and publicity.

The team should formulate a safety training plan and conduct safety education for new employees; hold regular safety meetings on time and organize team members to study safety technologies, rules and regulations, etc.; each safety education should have educational records and detailed records ,tidy.

4. Fire safety management

1. There is a sound fire-fighting organization, necessary fire-fighting equipment, and a strict fire prevention system.

2. Team members must keep in mind the contents of the "Five Knowledges and Three Meetings", that is: first, know the fire hazards of their posts; second, know the fire prevention measures and fire safety systems of their posts; third, know the fire prevention responsibilities of the enterprise The names and telephone numbers of fire fighters and full-time (part-time) fire fighters; the four fire alarm telephone numbers "119"; the five basic methods and measures for fire extinguishing. Three skills: the first is to call the fire alarm; the second is to use various fire extinguishing equipment; the third is to escape and save yourself.

3. Strictly implement the interior decoration management of important parts such as mobile communication base stations, computer rooms, office buildings, business premises, and warehouses. It is strictly prohibited to decorate or modify the venue without approval.

4. Management of flammable and explosive items. It is strictly prohibited to bring flammable and explosive items into the office premises, and real-time inspections will be carried out by the first responsible person. Violators will be assessed according to the company's relevant systems, and those whose conduct is serious will be held legally responsible.

V. The main contents of team safety production management

1. Safe use of electricity, so that the power is on when people come in and off when people go out. The last person leaving the office every day must check the power of each person. Check and shut down electrical appliances;

2. Scientifically use various equipment management, safe power management, customer communication security management, and computer room security management within this team.

6. Public security and comprehensive management target management. Maintain good internal security

order within the team, do a good job in comprehensive management of internal security, and properly handle emergencies; prohibit pornography, drugs, and narcotics; educate employees to stay away from cult organizations and underworld organizations.

7. Safety inspection content. The inspection cycle is clearly defined, and the person with the first responsibility for safety is responsible for organizing the safety officers and relevant personnel of the team to conduct a systematic safety inspection of the team each time. For safety hazards discovered during inspections or reported by team members, "three implementations" must be achieved (that is, the personnel and departments responsible for rectification must implement them, the rectification measures must be implemented, and the time limit for rectification must be implemented).

8. Punishments and Rewards

1. Employees who violate the team safety management system will be assessed, and employees who cause safety accidents will be punished.

2. Reward employees who discover and promptly report safety hazards and effectively prevent major safety accidents.

The specific punishment rules and reward standards are formulated by each team.

The safety management system of this team is formulated in accordance with the branch safety management regulations.

Team performance management system

1. In order to ensure the realization of the performance indicators assigned to the team by the company and the department, according to the annual performance management measures of the company and department, combined with the team performance management work These measures are specially formulated according to the specific circumstances.

2. This method standardizes the specific operating procedures and supervision system in the performance management process of the team to ensure the completion of the performance indicators of the team, and on this basis, achieve the improvement of the performance management of the team .

3. Clarify team KPI indicators

Develop a team KPI indicator library based on the annual KPI indicators assigned by the company to departments and departments broken down into teams.

4. KPI indicator analysis

Focusing on the KPI indicator library of the team, the team uses the "PDCA" management method to analyze each indicator through regular meetings.

The model is:

P——Plan. First set the goal and determine the ways and means to achieve it.

D——Implementation. Implement the process according to the planned results. It reflects that laws must be followed and rules must be followed.

C——Check. Monitor and measure process parameters and process results according to policies, goals and product requirements and report the results of monitoring and measurement.

A——Disposal. Take corrective and preventive actions based on the results of monitoring and measurement to continuously improve the process.

5. Clarify the responsible persons and weights

Through KPI indicator analysis, decompose each indicator to the individual or team of the team and determine the weight.

6. Team performance management process

1. Formulate performance plan