Xin Ai Yuesao’s experience and philosophy

Xiamen Xinai Yuesao Service Co., Ltd. solemnly promises:

Improving service quality: All service personnel of the company participate in professional skills training organized by the training center, and can only take up their posts after passing the assessment. .

Protect the interests of customers: The company is responsible for the true identity of the overseas confinement nanny and childcare nanny, and verifies the authenticity of the identity of all waiters. Guarantee the health of customers: All service personnel of the company hold valid health certificates for work, and the center conducts comprehensive physical examinations for service personnel every year.

Guarantee customer needs: When the company selects service personnel for customers, it will recommend suitable service personnel to the customer's home based on the actual needs of the customer, and provide detailed background information of the service personnel and comments from old customers for customer reference. .

Guarantee the rights of three parties: The customer selects service personnel, and the nursing center will sign a three-party service agreement with the customer and service personnel to ensure that customers are provided with safe, professional, and satisfactory services.

Customer service first: During the service process of the company's service personnel, if the customer is not satisfied with the service quality, he or she can request a replacement during the service period. The company promises to replace the service personnel for free until the customer is satisfied.

Supervision feedback: During the period when the company's service personnel provide services, the nursing center will send supervisors to the door to supervise. If service personnel's operating deviations are found, they will be corrected in a timely manner, and customer feedback will be listened to to continuously improve the service level of service personnel.

End of service settlement: When the company's service personnel end their services, they need to get the evaluation opinions signed by the customers and then return to the nursing service center to collect their wages.

The company adopts a new operating model of three-party contracting between "company, service personnel, and employers", which fully protects the interests of both employers and service personnel. The service center serves the society based on the principles of love, carefulness, sincerity and patience, and provides scientific, healthy, humane and standardized services to families who have given birth and are about to give birth to babies. The company has a rich culture, professional management talents, advanced corporate culture, strict technical training, and has cultivated a large number of high-level and professional maternal and infant service personnel. All service personnel have been strictly screened and professional. Skills training and assessment, all service staff are equipped with complete personal files, fully eliminating the mixed situation in the current housekeeping market.