School 315 activity planning plan

School 315 activity planning plan (five articles)

International Consumer Rights Day is March 15th every year. It was determined by the International Consumers Union in 1983. The purpose is to To expand the publicity of consumer rights protection, I have compiled the school 315 activity planning plan for everyone. I hope you like it!

School 315 activity planning plan (selected part 1)

In order to further safeguard the legitimate rights and interests of consumers in our city, expand domestic demand, stimulate consumption, and promote the economic development of our city. The relevant matters concerning the series of activities carried out by our city on the "315" International Consumer Rights Day in 20__ are hereby notified as follows:

1. Event Name: "315" International Consumer Rights Day in __ City in 20__ Series of publicity activities.

2. Activity theme: consumption and services

3. Organizational leadership:

Establish the city’s “315” international consumer rights series publicity event organizing committee ( Hereinafter referred to as the organizing committee), the leader in charge of the municipal government is the director, and the responsible comrades of the county, district government, relevant municipal departments and units are members (the specific list is attached). The organizing committee office is located in the Municipal Consumers Association and is specifically responsible for the coordination and organization of the event.

4. Activity arrangement and activity content.

It will be carried out in three phases from June 12 to March 28.

The first stage is the organization and planning stage (June 12 to February 12) to formulate an activity plan, solicit opinions from relevant units, and convene the Government Consumer Rights Protection Working Organizing Committee and the Municipal Consumers Association Standing Council. Study and determine the main contents of the series of publicity activities, and clarify the responsibilities and tasks of each relevant unit.

The second stage is the activity implementation stage (February 23 to March 20)

The following activities are mainly carried out:

1. Organize consumer representatives Participate in inspections of food processing enterprises and supermarkets by relevant departments.

2. Carry out the development work of "Enterprises with Integrity and Commitment" joining the alliance and "One Conference and Two Stations".

3. Hold a “315” press conference to disclose the top ten consumer complaint cases.

4. Municipal leaders published a signed commemorative article.

5. Compile and print a rights protection knowledge brochure.

6. Convene a symposium on annual theme publicity activities.

7. Carry out the "Mobile Cup" award activity for my rights protection stories.

8. Convene the “315” International Consumer Rights Day Commemorative Conference.

9. Organize large-scale publicity and consultation activities and square performances, and win prizes for knowledge on rights protection.

10. All relevant units shall organize the destruction of counterfeit and shoddy goods on their own.

11. It is recommended that the Municipal People's Congress conduct inspections on the implementation of the "Consumption Law" and "Regulations" by public utility enterprises.

12. Carry out investigation activities on the service quality of medical service institutions and postal service quality, and submit investigation reports.

13. Run the complaint focus and "Life "315"" columns well to create a strong publicity atmosphere.

The third stage is the summary stage (March 23-March 26)

Each unit must carefully summarize the implementation of the series of publicity activities, truthfully fill in the statistical form, and Submit a written report to the city’s “315” International Consumer Rights Day Series Publicity Activities Organizing Committee Office before March 26.

5. Specific requirements:

1. County, district governments and relevant departments must attach great importance to it and carry out various publicity activities conscientiously. Organize and implement various activities according to the activity schedule.

2. All relevant units must actively organize and participate in various activities in accordance with the requirements of the activity schedule.

3. Consumers association organizations at all levels should take the initiative to strengthen contact with relevant departments and do specific organizational and coordination work. At the same time, we cooperate with the news media to ensure the extensiveness and effectiveness of publicity.

School 315 Activity Planning Plan (Selected Chapter 2)

In order to carefully organize and carry out the commemorative publicity activities of the "3·15" International Consumer Rights Protection Day in __ District in 20__, we will in-depth carry out the new "Consumer Rights and Interests Protection Day" To publicize the first anniversary of the implementation of the "Protection Law", strengthen the supervision of goods and services, protect the legitimate rights and interests of consumers, and promote the stable and rapid development of the economy and society. Based on the actual situation of our district, the following publicity activity plan is specially formulated:

1. Guiding ideology

With the purpose of protecting the legitimate rights and interests of consumers, with the annual theme of "Joining hands to govern and enjoy consumption" as the main line, and with the motivation of innovating consumer rights protection work and improving the efficiency of rights protection, we will promote rights protection and advocacy Integrity, guiding consumption and serving regional development.

2. Main contents

1. “Explain the law with cases” and carry out extensive publicity and education on consumer knowledge

(1) Incorporate typical cases in daily work , consumer knowledge, business announcements and other work are carried out simultaneously in QQ groups, "__ Industry and Commerce" WeChat public platform, Weibo and other online media;

(2) Strengthen cooperation with "China Consumer News", "China Industrial and Commercial News", "China Consumer Magazine", "Dazhong Daily", "Qilu Evening News", "Qilu Consumer", "__ Evening News", "Shandong Morning News", "Today__", "Shandong Satellite TV", The cooperation with print media such as "__ TV Station" and "__ TV Station" conveys the dynamics of __ consumer rights protection and promotes the positive energy of rights protection for the people.

2. Carry out rights protection business training for consumer rights protection staff

The training content is:

Knowledge of new consumer rights laws, typical case analysis, rights protection work skills and consumers Rights protection law enforcement and case handling.

The specific arrangements are:

On the morning of March 3, in the comprehensive conference room on the sixth floor of the District Industrial and Commercial Bureau, the Secretary-General of the Consumer Protection Committee gave a lecture, and all the staff of the District Industrial and Commercial Bureau participated in the study.

3. Conduct knowledge lectures on "New Consumer Law and After-sales Service" in commercial enterprises

The training content mainly includes:

Knowledge of new consumer law and dispute settlement practices , after-sales service knowledge and product quality management, etc., are taught by the Secretary-General of the District Consumer Protection Committee.

The specific time and place arrangements are:

(1) On the afternoon of March 2, at __Guangzhou Fabrics Firm

(2) March 5 In the morning, at __Diandian maternity and baby products

(3) On the afternoon of March 5, at the Ginza Mall Taoyuan store

4. Carry out "New Consumer Law" and "New Consumer Law" in colleges and universities Knowledge lecture on "Combating and Preventing MLM"

The training contents mainly include:

Knowledge on new consumer laws, knowledge on combating and preventing MLM, etc., organized by the District Consumer Protection Committee, Bureau of Fair Trade, and Nanying Branch , Nanjiao Branch organizes teaching and publicity activities.

The specific time and place arrangements are:

(1) March 11, at __ Vocational College

(2) March 13, in Shandong Light Industry Vocational College

5. Carry out "rectification of business behavior in the field of household automobile sales" summary and business training

Activity content:

Summarize rectification activities and carry out automobile Lectures on three guarantees, illegal behavior prevention, service and dispute resolution skills.

The specific time and place arrangement is:

On March 12, in the conference room on the sixth floor of the district bureau, the participants were sales managers and customer service staff of automobile sales companies (4S stores) in the district manager. The Secretary-General of the Consumer Protection Committee summarizes and teaches, and the Southern Suburbs Branch is responsible for convening personnel and arranging the venue.

6. Each Consumer Protection Committee branch will carry out publicity activities in its jurisdiction during the event.

Each branch should adapt to local conditions and carry out consulting service activities in schools, enterprises, communities and rural areas, and actively carry out Activities such as sending laws to the countryside and bringing consumer education to schools, classrooms and villages, and effectively provide consumer rights protection services. Rural branches mainly focus on on-site publicity at large gatherings. Specific activities are implemented by each branch separately.

7. On-site publicity and consultation activities on the anniversary

Event time: 9:00-11:00 am on March 14th

Event location: International Furniture Convention and Exhibition Center (No. 2573 Zhoulong Road, __ District, __ City)

Participating units:

District Consumer Protection Committee, District Industrial and Commercial Bureau, Quality Supervision Bureau, Health Bureau, Price Bureau, Pharmaceutical Supervision Bureau, Tobacco Monopoly Bureau, Justice Bureau, Post Office and other departments.

Activity format:

Based on the actual situation of the unit, each unit organizes business personnel to set up a publicity consultation desk on site to accept public consultation and handle related complaints on site.

8. Organize "3·15" volunteers to participate in publicity and consultation activities

Organization and implementation:

(1) Xicheng Branch organizes elderly consumer rights protection in ancient shopping malls The volunteer service team participated in the activities;

(2) The Nanjiao Branch organized consumer rights protection volunteers from Shandong Light Industry Vocational College to carry out publicity and consultation activities;

(3) The Nanying Branch was responsible for organizing __Consumer rights protection volunteers of college students from vocational colleges carry out publicity and consultation activities.

9. Carry out integrity management initiative activities for enterprises in furniture, catering, trade circulation, automobile sales, etc.

Activity format:

Screen and identify companies with integrity commitments, and coordinate participation On-site activities: organize on-site signing of proposals, awarding of license plates and other related activities. The commitment letters of the four major categories of enterprises and the list of participating commitment units will be broadcast on a rolling basis on "__ TV Station", published in the special page of "Today__", and sent through mobile phone text messages from China Mobile, China Unicom, and China Telecom.

Organization and implementation:

(1) The District Consumer Protection Committee and the District Food and Drug Administration screen and identify 30 catering service companies;

(2) District Consumer Protection The Commission, together with the District Commerce Bureau and various Consumer Protection Committee branches, screened and identified 20 commercial and trade circulation enterprises;

(3) The District Consumer Protection Committee and various Consumer Protection Committee branches screened and determined 30 furniture production and operation enterprises;

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(4) The District Consumer Protection Committee and each Consumer Protection Committee branch screened and determined 10 automobile sales companies (4S stores).

10. Famous Enterprise Consulting Service Activities

Conditions for participating enterprises:

"Consumer Satisfaction Unit", "Double Top Ten" Unit, "Double Base" Enterprise, "Contract-abiding and Credit-worthy Enterprise", "Well-known and Famous Trademark Enterprise", etc.

Activity method:

Relevant enterprises will set up complaint consultation service desks in their own units and at the event site to accept consumer complaints and provide consulting services. School 315 activity planning plan (selected part 3)

In order to effectively carry out the commemoration of the "3.15 International Consumer Rights Day" in the district in 20__, give full play to the social supervision function of consumer organizations, improve consumption The Yuhang District Market Supervision Bureau and the Yuhang District Consumer Protection Committee focused on the annual theme of "Working Together to Govern and Enjoy Consumption" determined by the China Consumers Association to promote the healthy development of consumer rights protection. Based on the work requirements of the provincial and municipal industrial and commercial bureaus and consumer protection committees, combined with local realities, ten series of publicity activities will be carried out throughout the region. A special commemorative activity plan for the 20__ "3.15 International Consumer Rights Day" has been formulated.

1. Guiding ideology

Focus on publicizing and implementing the revised "Consumer Rights and Interests Protection Law of the People's Republic of China" and focus on launching annual theme activities to enhance The awareness of consumers to protect their rights in accordance with the law and the awareness of producers and operators to fulfill their social responsibilities promote consumption and promote the in-depth development of consumer rights protection in Yuhang District.

2. Activity content

(1) Carry out a series of activities such as seminars and discussions around the annual theme of "Joining Hands in Governance and Enjoying Consumption"

In the face of the new normal of economic and social development, the Yuhang District Market Supervision Bureau and Yuhang District Consumer Protection Committee will invite people from all walks of life, including deputies to the National People's Congress, large shopping malls, supermarkets, enterprises, public enterprises, volunteers, etc. to participate in a series of themed forums and seminars. Through meetings and other means, we should give full play to the role of bridges and ties, unite the joint efforts of consumer rights protection, build a new pattern of rights protection and governance, and strive to create a new situation for consumer rights protection; in accordance with the concept of "governing the country according to law", mobilize and promote all sectors of society to implement the "Consumer Law" in accordance with the law The stipulated responsibilities and obligations are to better safeguard the legitimate rights and interests of consumers; strengthen social supervision and educational guidance, and actively create a safe and secure consumption environment so that consumers are willing to consume, worry-free consumption, and enjoy consumption, in order to give full play to the role of consumption in the economy. play an important role in social development and make new contributions.

(2) Organize and carry out a series of "six-entry" legal publicity activities

Immediately send consumer rights protection publicity into communities, villages, camps, campuses, factories and businesses district. The District Consumer Protection Committee should work with all consumer protection committee member units and consumer rights protection volunteers to focus on publicizing and implementing the "Consumer Rights Protection Law", "Food Safety Law", "Measures for Penalties for Infringement of Consumer Rights and Interests" and common sense of consumer rights protection laws and regulations. Based on "one meeting and two stops", the "Six Advances" activities of consumer rights protection services are widely carried out through various forms such as training, seminars, lectures, and distribution of leaflets. Guide consumers to form a consumption pattern that is civilized, healthy, resource-saving and environmentally friendly.

(3) Carrying out a series of activities of "Service Consumption Open Day"

Yuhang District Market Supervision Bureau and Yuhang District Consumer Protection Committee will hold the District Complaint and Reporting Center Open Day and District Quality Measurement Testing A series of "Service Consumption Open Day" activities such as the Center Open Day and the District Food and Drug Testing Center Open Day. Consulting and testing services will be provided to citizens on the safety of food, agricultural products, medicines and health care products, as well as consumer rights protection complaint and reporting procedures, in order to improve the consumer safety self-protection ability and create a good atmosphere for maintaining consumer safety.

(4) Carry out a series of four "you and me" activities on food safety

The four "you and me" activities are: "I enforce the law, you participate", "I promote, you "Pass on", "You ask questions, I'll check", "You report, I'll investigate". Select key areas and products that are of close concern to the people, and invite NPC deputies, media reporters, consumer representatives, etc. to participate in law enforcement inspections. By participating in various special law enforcement and inspection activities such as the 100-day campaign on table consumption safety and the special law enforcement and rights protection actions for consumer rights, the public’s satisfaction with food safety and consumer rights protection work will be improved, the public’s enthusiasm for participating in food safety supervision will be guided and brought into play, and the public will be encouraged to participate in food safety supervision. A new pattern of social governance.

(5) Carry out a series of consumer experience activities

The Yuhang District Consumer Protection Committee will organize consumer supervisors, consumer volunteers, and consumer representatives from all walks of life to commodity production enterprises and commodity retail enterprises , pharmaceutical manufacturers, commodity wholesale markets and other units conduct a series of consumer experience activities such as visits and inspections. Let consumers fully understand the entire process of products from the production field to the circulation field, through layer-by-layer checks, and finally into the hands of consumers for consumption. Create a safe and secure consumption environment and enhance consumer confidence.

(6) Carry out media interaction and public display activities

The District Consumer Protection Committee will open a column in the news media to publicize the trustworthy units of consumers at all levels in the provinces and municipalities. Enterprises, introducing their consumer rights protection practices and experiences; at the same time, the top ten companies with consumer complaints are exposed in the media every quarter. Strengthen communication and interaction with consumers and all sectors of society to further promote the optimization of the consumption environment.

(7) Carry out 3.15 Rights Day Publicity and Consulting Service Activities

On March 15, the District Market Supervision Bureau and the District Consumer Protection Committee took "100 places to serve the people" as the theme , set up 13 publicity and consultation service points throughout the region. The main venue is located in Linping People's Square, and branch venues are located in the jurisdictions of various market supervision offices.

At that time, each publicity service point will accept consumer complaints and reports, and provide the general public with a full range of consumer rights consulting services including food and drugs, health products and cosmetics, household medical equipment, catering services, etc. In accordance with the principle of "acceptance at multiple points and handling at the nearest location", we concentrate our efforts on accepting reports and complaints and handle them quickly as soon as possible.

(8) Use online platforms to promote consumer rights protection

During the "3.15" period, the District Consumer Protection Committee will officially launch and operate the "Yuhang District Consumer Rights Protection Network". Use this online platform to publish consumption hot spots, consumption warnings, publicize new consumer laws and other laws and regulations, and safeguard the legitimate rights and interests of consumers. At the same time, through the production of a batch of public welfare consumer rights protection text messages, we used Qixintong SMS platform, "Yuhang Consumer Rights Protection Mobile News", Yuhang District Consumers Association WeChat public platform, "Yuhang District Consumer Protection Committee 315" Sina Weibo, Tencent Weibo The message on the China Consumers Association’s 20__ Year theme will be released to the people of the region through other forms, and the common sense of rights protection and scientific consumption knowledge will be promoted to consumers through mobile phones to improve the awareness of rights protection among consumers.

3. Activities Requirements

Organizing and carrying out various "3.15" commemorative activities with rich content is an inevitable requirement to promote the development of consumer rights protection work and promote social harmony and stability. It is also an inevitable requirement for district consumers to It is an important measure for the Consumer Protection Committee and each consumer protection branch to further protect consumer rights and interests. It is also an important way for each committee member unit to enhance the influence of the department and establish a good social image. To this end, the District Consumer Protection Committee has put forward four requirements for each committee member unit and grassroots Consumer Protection Committee branches:

First, focus on consumer rights protection and conscientiously organize and carry out the "3.15" international consumer rights protection Day commemoration activities; all consumer protection branches should actively seek the support and participation of local leaders and carry out grand, enthusiastic and down-to-earth commemorative activities to ensure that the activities are effective.

The second is to conduct extensive publicity and mobilization to increase the enthusiasm of government departments, enterprises and institutions, industry associations, news media and consumers to participate and expand the impact of the event.

The third is to increase publicity efforts. During the event, we should publicize consumer rights protection knowledge in an all-round, multi-angle and large-scale manner, and create a strong event atmosphere through news media publicity. School 315 Activity Planning Plan (Selected Chapter 4)

1. Theme, purpose and significance of the activity

In order to commemorate the 3.15 International Consumer Rights Protection Day, we will better implement the "Consumer Rights Protection Day" Law on the Protection of Rights and Interests of Consumers, "Product Quality Law" and other laws and regulations, promote the theme of "Consumption and Service" organized by the National Consumers Association in XX, and promote the whole society to pay attention to expanding consumption and serving consumers, and economic development Maintain a harmonious relationship with society, strive to create a good consumption environment, and improve consumers’ consumption expectations. Improve citizens’ awareness of consumer rights protection.

2. Event time and location

Event time: March 15 (all day).

Activity location: Sports Plaza

3. Activity planning, steps and methods

1. Conduct in advance with the __ City Consumer Rights Protection Association before the activity For publicity, it is best to publish public service announcements in the media (__Daily) from the 12th to the 14th to highlight this year’s theme of “Consumption and Service”.

2. Our department will apply for the school’s electronic screens to play relevant videos on consumer rights protection.

3. Our department will make posters and display boards for publicity.

4. Your organization can print and distribute relevant flyers and display relevant banners. Our department will send personnel to assist in distributing leaflets and displaying banners.

5. Set up on-site consumer consultation, consumer complaints, and distribute relevant promotional materials. Carry out consumption knowledge promotion on-site and set up consumption warnings, consumption tips, consumption guidance and other publicity boards.

6. In order to activate the atmosphere on site, there will be a theatrical performance (if necessary) after the opening ceremony. The content of the program is to be determined.

School 315 Activity Planning Plan (Selected Part 5)

As people’s legal awareness increases, more and more people pay more and more attention to infringement and rights protection. The annual “315” Consumer Rights Day People pay more attention to it. Consumer disputes, consumer traps, consumer misunderstandings, and consumer damage are everywhere. Employment discrimination, economic disputes, insurance disputes, contract disputes, and labor disputes have also shown exponential growth; government responsibilities, corporate conscience, workers' interests, and consumer rights are among the How to arrange the relationships between them, and how to balance their responsibilities and interests. To this end, this year, the __ College Federation of Societies took the lead, and the __ College Student Union, the Federation of Societies, the Work-Study Service Center, and the Food Management Committee jointly launched a series of legal promotion activities.

1. Purpose of the event:

In order to fully implement the "Consumer Rights and Interests Protection Law" and the "Labor Contract Law" and better protect the legitimate rights and interests of consumers and workers ; In order to promote the development of my country's consumer and labor protection movement and improve the level and level of consumer rights protection and labor rights protection work; in order to spread legal knowledge among the general public, promote the spirit of the rule of law, and continuously enhance the concept and rights of citizens on equality before the law We must adhere to the concepts of consistency of obligations, fairness and justice, firmly establish and consciously implement the concept of socialist rule of law, and promote the implementation of the basic strategy of governing the country according to law. Students of our school actively support and cooperate with the "3·15" rights protection work, and carry out legal consultation with the main content of publicizing the "Consumer Rights Protection Law", "Product Quality Law", "Anti-Unfair Competition Law", "Labor Contract Law" and other laws , on-site rights protection and other activities. Thereby improving the legal awareness of the general public, enhancing the concept of the rule of law, and encouraging college students to participate in social practice and improve their legal literacy.

2. Activity introduction:

1. "Rights protection express train enters university campus" activity.

Responsible unit: Student Association Joint Management Worker

Time: 8:00 am to 5:00 pm on March 15th

Location: __Outside the dormitories in the old and new areas of the college

2. "Campus Livelihood Observation" activity.

Responsible unit: Partnership Management Association, Student Association and Worker Association

Time: 8:00 am to 7:00 pm on March 14th

3· 8:00 am to 7:00 pm on the 15th

Location: supermarkets and canteens in the old and new districts of the school

3. "Campus Rights Protection Knowledge Lecture" activity. (Involving part-time work)

Responsible unit: Joint Management of Work-Study Association

Time: 6:00-8:30 pm on March 15th

Location: Academic Lecture Hall or Building 8 on the second floor of the library

3. Activity organization:

Host: __

4. Activity preparation:

1. Establish a "3·15" event preparatory committee to coordinate and arrange all events, identify event liaison personnel, and pay attention to the progress of the event in a timely manner.

2. Establish a liaison group to fully coordinate and arrange activities.

3. Establish an activity material preparation team, assign respective tasks, comprehensively carry out activity data collection, and report the preparation progress to the preparatory committee in a timely manner.

4. Establish an event production team to be responsible for the production of event leaflets, event posters, pre-event promotional posters, banners and other event-related materials.

5. Specific plans:

(1) "Rights protection express train enters university campus" activity plan

1. Activity location: new and old areas of the school Outside the dormitory

2. Activity time: 8:00 am to 5:00 pm on March 15th

3. Activity preparation:

1.3·10 Contact the Municipal Industry and Commerce Bureau and the Municipal Consumers Association on a daily basis and communicate in a timely manner.

Apply for event venue on 2.3·10th.

4. Activity content: Invite __ City Industry and Commerce Bureau, Consumers Association staff or our school’s law teachers and student backbones with strong legal expertise to form a consulting group to answer questions from students on the spot.

(2) "Campus Livelihood Observation" activity plan

1. Activity location: supermarkets and canteens in the old and new districts

2. Activity time: 3· 8:00 am - 7:00 pm on the 14th

8:00 am - 7:00 pm on the 3rd 15th

3. Activity preparation:

1. On March 10th, a personnel statistics table was made and 6 members of the campus livelihood observation leading group were selected.

2. From March 10th to 13th, the Propaganda Department started to put up posters and the school radio room promoted the recruitment of "Campus Livelihood Observers" and was responsible for statistical grouping.

3. On March 13th, the list of 200 people who became "Campus Livelihood Observers" was announced, divided into A and B groups, and then divided into canteen, supermarket and other groups, and the Campus Livelihood Observation Leading Group.

4. On March 14th, Team A made unified arrangements to conduct investigations at various points.

5. On March 15th, Group B made unified arrangements to conduct investigations at various points.

4. Activity content: Recruit and select “campus livelihood observers” from the entire school. "Campus Livelihood Observers" are based on the majority of students, covering different colleges, grades and nationalities, establishing positive communication channels between students and schools, and laying the foundation for guiding the majority of students to participate in campus democratic management this semester.

5. End of the event:

1. A meeting will be held on March 17 to summarize experience and commend outstanding "people's livelihood observers".

2. On March 19th, the people’s livelihood observation group will write a summary report, and each group will write an inspection report.