Summary of mediator's personal work

Summary refers to the written materials that social groups, enterprises and individuals review and analyze the study, work or completion of a certain stage, and draw lessons and some regular understandings from them. Can enhance our ability to find problems. Write a summary. So what should we pay attention to when summing up? The following is my personal summary as a mediator, hoping to help everyone.

Personal Work Summary of Mediator 1 Dear Leader:

Thank you for taking time out of your busy schedule to read my year-end summary. It's an honor.

Unconsciously, xx years will pass. After this year's work practice, I deeply realized the hardship and difficulty of doing a good job. In the meantime, I was confused, questioned, self-denied and at a loss, but with the promotion of responsibility and the help of my colleagues, I came step by step. Problems and feelings coexist.

I mainly engaged in four parts of work in xx. These four parts are distributed in two time periods, namely xx year 1 to May of xx year, and May of xx year to xx year 12.

The first part of the work is mainly engaged in the formulation of the management system of Hubei Huaxia Labor Dispute Prevention and Mediation Center, the employment process of mediators, and the revision of mediators' training materials. The time period is from xx year 1 to May of xx year. Under the guidance of general manager Bai and director Zhang, with the help of lawyer Deng, lawyer Jin and colleagues.

The second part of the work is to assist lawyers Deng and Jin to answer questions in their daily work and collect and sort out information. Including Yanwu's Rainbow Color and the follow-up treatment of Tang Dahui's work Death. The time period is from xx year 1 to May of xx year.

The third part is the mediator of xx District Labor Dispute Prevention Mediation Center. Mainly engaged in mediation, including but not limited to the study of business skills, mediation of labor dispute cases, and the production of mediation files. The time period is 12 from April xx to February xx. As of 65438+February xx, there were 20 cases of labor dispute mediation, of which 7 cases were settled by mediation or withdrawal 13 and arbitrated. With the help of lawyers such as Dai and others, I have completed the transformation from being ignorant of mediation to becoming more and more proficient. At the same time, it gradually took over the compilation of labor dispute cases and the selection of labor dispute answers in the electronic magazine of Hubei Huaxia Labor Dispute Prevention and Mediation Center.

The fourth part of the work is to accept the company's assignment to the labor dispute mediation center of xx District Federation of Trade Unions to engage in mediation work. As long as you are engaged in consulting labor dispute cases, receiving parties and mediating labor dispute cases by trade unions. The working period is 12 from May xx to February xx.

This year, I also participated in the training of labor relations managers, the opening of the e-commerce entrepreneurship project and talent selection competition of "National Construction E-commerce Demonstration Base" in xx District, and the reception of the selection of talented babies in China.

All the above experiences were spent with the help of the big family of Hubei Huaxia Entrepreneurship Management Consulting Co., Ltd. It can be said that without everyone's help, there would be no little progress this year. Thank you Huaxia for this platform, and thank you for your colleagues. In the days to come, I will definitely work harder, for the company and for myself.

Summary of Mediator's Personal Work 2 This year, I experienced the sorting and reporting of dispute files, and learned the types of disputes, including marriage and family disputes, property disputes, neighborhood disputes, compensation disputes, doctor-patient disputes, and construction disputes that disturb the people. Most of them can be solved here through people's mediators to buffer the intensification of contradictions.

I'm just one of the people's mediators. I am not directly involved in the mediation of disputes in my post. Most of my work is to sort out files and report them to guide mediation. At the same time, I also learned mediation skills and accumulated a little experience. I have successfully mediated many disputes between relatives and friends.

My cousin and his wife have been quarreling for many years because of family chores. After five hours of persuasion and education, I criticized their shortcomings, praised their advantages, and asked them to admit their shortcomings and forgive each other's mistakes face to face. In this way, more than five hours passed, and I was invited to a reconciliation meal in the evening. Seeing their long-lost smiling faces, I once again realized that family harmony will bring more happiness and happiness to my family.

Another friend flooded his kitchen because of a leak in his neighbor's house, and the two families quarreled about it. One of them just doesn't pay for it, and the other one lets him repair it himself. For this reason, you stare at me every day and I spit at you. Neighbors are like enemies. When I know, I will start with my friend's house and then talk to my neighbors alone. I used a simple and popular phrase "a distant relative is better than a close neighbor" as an introduction to tell the two families. The final solution is to "repair your own losses". Because it is more convenient to repair the house by yourself. It is always a little uneasy and inconvenient to let others repair it. Neighbors agreed to pay 65438 yuan+0,000 yuan, and they agreed to play mahjong together. In this way, the two families made up again, and both admitted that their original behavior was a bit excessive. He said he would learn from me in the future

These two cases are the function of what I have learned. In the process of adjustment, I persuaded the parties as a people's mediator. We should not only convince the client, but also understand her inner contradictions. Affinity is also important. Convince her that you are fair.

As a mediator, the first thing is to solve the problem fairly. This is very important. In today's society, no one is a fool, who can measure the balance of things and know the law. As a mediator, he must also learn relevant legal knowledge in order to do a good job in mediation.

I. Mediation of cases

This quarter, my community mediation office conducted timely and effective mediation on 38 cases within its jurisdiction. Among them, under the patient mediation of our leaders and mediators, the parties concerned understood each other, resolved conflicts and reached a settlement agreement.

Second, the specific work situation

1. In this quarter, there were many cases in which the mediation committee mediated family conflicts and disputes. Such cases are mainly manifested in family members quarreling, fighting and supporting the elderly. 20xx65438+1On the evening of October 27th, a father-son quarrel in a household in our community caught the attention of our mediator. The father jumped up and said, "I don't want to live." The son also said, "One of us has to lie on the ground." For the fierce conflict between father and son, our mediator carefully understands the cause of the matter and patiently comforts. Two hours later, the father and son finally calmed down and accepted the mediator's persuasion. The father promised to get along well with his son in the future, and the son also promised to be filial to his parents and do his duty and obligation to support the elderly.

2. Mediated more than 65,438+00 neighborhood disputes, and there were many disputes between neighborhoods, but on the whole, under the mediation of our mediator, a friendly settlement was reached. On March 20xx 10, during the demolition of the old house, a broken brick smashed the window of the neighbor's house next door, and the two sides had a dispute. After receiving the situation, our mediator immediately rushed to the scene to calm the emotions of both sides and understand the situation. Finally, under the mediation of the mediator, the two sides shook hands and made peace, and the owner of the demolished house immediately compensated the neighbor's lost time.

3. Mediation of labor disputes between the employer and employees due to oral agreements, wages, etc. For this kind of labor disputes, mediators make full use of legal weapons on the basis of investigation and verification of feelings, preach and mediate on the basis of law, and show relevant laws and regulations to both employers and employees. Finally, in the face of legal facts, both employers and employees can perform their duties according to law, so that disputes can be effectively resolved. In the mediation of such cases, the mediator not only successfully mediated the labor dispute, but also strengthened the legal awareness of both parties. For example, on March 12, 20xx, the employer of Longyan Hengjun Garment Factory refused to recognize the verbal agreement and reduced the salary of employees in the off-season.

4. Mediated more than 10 disputes over overtime, overtime calculation, unpaid wages, wage payment and settlement during the Spring Festival. On the basis of mastering sufficient factual evidence, mediators of such disputes repeatedly interview the leaders and responsible persons of the employing unit in combination with the law, and exert certain pressure on those responsible for not talking and making troubles without reason, so as to promote the settlement of disputes as soon as possible. For example, on 20xx65438+1October 15, Humen Tianyuan Printing Factory did not settle the employee's resignation salary or delayed the payment of the salary that should have been paid before the Spring Festival because the employees did not come or delayed their work after the Spring Festival and worried about the serious shortage of employees in the factory.

Third, the work plan for the next quarter

1, further improve the construction of community organization system, which is an important guarantee for correctly handling contradictions among the people.

2. Make every effort to mediate contradictions and disputes and create an atmosphere of living and working in peace and contentment. The Mediation Committee establishes a weekly system of mediators, requiring mediators to pay more attention to residents at ordinary times, talk with residents, understand the situation, resolve conflicts in time, and nip disputes in the bud.

3, strengthen the construction of democracy and legal system, improve the legal awareness of the whole people. Our district will take the law into the community as an opportunity to strengthen legal publicity, do a good job in the publicity and education of residents within its jurisdiction, especially the ideological and legal publicity and education of migrant workers, promote legal knowledge into households and legal services into families.

4. Strengthen study and improve the legal literacy and self-quality of mediators. The next quarter will focus on organizing mediators to study laws and regulations, learn professional knowledge such as mediation methods, skills and principles, and improve their own quality and legal quality.

5. Try to conduct pre-litigation mediation. In the aspect of mediation of contradictions and disputes, the mediation committee of our hospital will try to carry out pre-litigation mediation in the next quarter to prevent civil cases from being transferred to criminal cases due to contradictions and disputes. According to the nature of the case, the mediation Committee will carefully analyze the psychology of both parties and intervene in mediation before the litigation of the parties.

Summary of Mediator's Personal Work During 3-20xx years, with the care of leaders and the help and guidance of colleagues, I always kept in mind my identity as a mediator of labor disputes, earnestly studied relevant laws and regulations, and actively carried out mediation work, and achieved certain results. In the whole year, * * * mediated 307 cases of entrusted arbitration, with success 120 cases, with a success rate of 39%. The work of the whole year is summarized as follows.

First, seriously study laws and regulations, and constantly improve the level of business.

Labor dispute mediation is a highly professional job, which requires mediators to have a good legal foundation and practical mediation experience. Individuals have not been engaged in mediation for a long time and their legal basis is relatively weak. To this end, my usual work focuses on strengthening the study of the Labor Contract Law, the Labor and Personnel Dispute Mediation and Arbitration Law and supporting policies and regulations. Ask colleagues modestly if you don't understand, and deeply understand the essence of relevant policies. At the same time, in the actual mediation process, I often humbly ask my colleagues for mediation experience and skills, and constantly improve my professional level.

Two, actively carry out mediation work to ensure the legitimate rights and interests of workers and enterprises.

Labor dispute mediation is an important work related to the rights and interests of workers and employers, and it is also an important aspect to ensure social harmony and stability. To this end, in the process of carrying out my work, I always keep in mind my identity and responsibility, actively carry out mediation work, strive to be careful, enthusiastic, patient, overcome difficulties, and do my duty wholeheartedly. Before each mediation, I will carefully study and analyze the case, deeply understand the ins and outs of the case, the focus of disputes between the two sides, and draw up a targeted mediation plan. In the specific mediation process, I always insist on mediation according to law, to ensure that mediation is open, fair and just, and at the same time, it is flexible and targeted according to the actual situation of both parties to the dispute. ...

Summary of Mediator's Personal Work 4 Dear Leader:

Thank you for taking time out of your busy schedule to read my year-end summary. It's an honor.

Unconsciously, 20xx years will pass. After this year's work practice, I deeply realized the hardship and difficulty of doing a good job. In the meantime, I was confused, questioned, self-denied and at a loss, but with the promotion of responsibility and the help of my colleagues, I came step by step. Problems and feelings coexist.

I mainly worked in four parts in 20xx. These four parts are distributed in two time periods, namely, 20xx year 1 to 20xx May and 20xx May to 20xx year 65438+August.

The first part of the work is mainly engaged in the formulation of the management system of Hubei Huaxia Labor Dispute Prevention and Mediation Center, the employment process of mediators, and the revision of mediators' training materials. , from 20xx 1 to May of 20xx. Under the guidance of general manager Bai and director Zhang, with the help of lawyer Deng, lawyer Jin and colleagues.

The second part of the work is to assist lawyers Deng and Jin to answer questions in their daily work and collect and sort out information. Including Yanwu's Rainbow Color and the follow-up treatment of Tang Dahui's work Death. The period is 20xx 1 to May of 20xx.

The third part is the mediator of xx District Labor Dispute Prevention Mediation Center. Mainly engaged in mediation, including but not limited to the study of business skills, mediation of labor dispute cases, and the production of mediation files. The time period is from April 20xx to June 65438+August 20xx. By the end of 20xx65438+August, there were 20 cases of labor dispute mediation, including mediation or withdrawal cases 13 and arbitration cases 7. With the help of lawyers such as Dai and others, I have completed the transformation from being ignorant of mediation to becoming more and more proficient. At the same time, it gradually took over the compilation of labor dispute cases and the selection of labor dispute answers in the electronic magazine of Hubei Huaxia Labor Dispute Prevention and Mediation Center.

The fourth part of the work is to accept the company's assignment to the labor dispute mediation center of xx District Federation of Trade Unions to engage in mediation work. As long as you are engaged in consulting labor dispute cases, receiving parties and mediating labor dispute cases by trade unions. The working period is from May 20xx to June 65438+August 20xx.

This year, I also participated in the training of labor relations managers, the opening of the e-commerce entrepreneurship project and talent selection competition of "National Construction E-commerce Demonstration Base" in xx District, and the reception of the selection of talented babies in China.

All the above experiences were spent with the help of the big family of Hubei Huaxia Entrepreneurship Management Consulting Co., Ltd. It can be said that without everyone's help, there would be no little progress this year. Thank you Huaxia for this platform, and thank you for your colleagues. In the days to come, I will definitely work harder, for the company and for myself. Personal work of renewing labor contract, personal work of social security service center, personal work of labor protection system, and quality and ability of people's mediators.

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