Summary of gas station work

Model essay on work summary of gas station (general 6 articles)

A full working life has passed without paying attention. After this period of hard work, we have made more progress in our continuous growth. Let's make a good comb and write a work summary. What are the characteristics of a good job summary? The following is a summary essay (6 general articles) of gas station work compiled by me, for reference only, and you are welcome to read it.

summary of gas station work 1

On July 3th, 2xx, the computer gas station officially opened for business. With the cordial care and strong support of the company leaders, I tried to build a five-type team by strengthening internal management, and worked hard to learn various professional knowledge in the activity of creating excellence in our company to make up for my lack of experience in gas station management. Uniting the broad masses of employees to work hard is my computer gas station, which has greatly improved the station capacity, appearance, service and the quality of employees. Now I will report my work for one year as follows.

1. Operation

The computer gas station is a low-selling station. After two years of shutdown, it reopened on July 3th, 2XX. After opening, the daily sales volume averaged 3 tons. At this time, it improved slightly. However, all the large vehicles in National Highway 19 were closed due to road construction, which made almost all the customers in the station turn to North Road, and because our station could not swipe their cards, the market fell into a dead pool. After the opening of National Highway 19 in September, with the leadership and coordination of the business department and the active efforts of all employees, the daily sales volume of computer gas stations began to increase gradually. In order to further seek new customers, I showed my patience and tenacity of "running my leg" and "grinding my mouth". I went to the door again and again to do a good job, publicize the reputation and quality assurance of PetroChina, and finally everything pays off. The new customer, Manager Zhang, was moved by my sincerity and became a long-term customer of PetroChina. At the same time, the company's monthly demand is 26 tons, and the monthly demand of its old customers is 5 tons. Thanks to the hard work of all the staff in the gas station, this year we sold tons of gasoline and diesel, including tons of diesel and tons of gasoline.

second, safety management

our station often organizes employees to learn the rules and regulations related to safety management, and provides safety education to employees to strengthen their sense of safety responsibility and identify risks when ensuring the safety production of our station. Make safety work more active and positive. Find hidden dangers and rectify them in time, and firmly establish the idea of "people-oriented, safety first" in employees' minds. Take the safety work of gas stations as the most important work, strengthen the safety inspection system, check all kinds of equipment and facilities of gas stations, and make everyone "give priority to prevention, combine prevention with elimination" and resolutely put an end to "three violations" to make our gas stations run safely.

Third, in terms of quality service

From the perspective of on-site service level, our service level of refueling is constantly improving. The on-site service can reach more than three people, and the service is dominated by "smile service" and "three-tone service", with "thirteen steps of refueling" and "six steps of cashier" as the standards, so as to close the distance with each driver in the service and make it tiring all the way. We should keep in mind the idea that "the customer is God" is a relative and a friend, and feel the customer when doing practical things in service. As the saying goes, "You will reap if you work hard". If you help your customers, they will definitely give you a return.

In short, with the support of company leaders and the efforts of employees, our computer gas station has made some achievements, but it is still far from the requirements of company leaders to complete the sales tasks assigned. There is a certain gap between the safety management and quality service of gas stations and advanced gas stations. As a stationmaster, I first set strict demands on myself, study hard the advanced experience of managing gas stations and improve my own quality. Lead all staff to work hard. Learn the "Daqing Spirit" in the activity of creating the first and improving the quality, achieve the "three old four strict" and strive to complete all the work assigned by the company leaders. Summary of gas station work 2

1. Sales volume

1. Sales volume this year, increase or decrease compared with last year, and annual plan completion rate. (By the end of October, 2xx) 712xx had completed 634.68 tons of refined oil by the end of October, including 224.99 tons of diesel oil and 41.58 tons of gasoline. It is planned to complete 96 tons this year, and the sales in November and December are not available, so the completion rate is only 66.11%, and 515.73 tons were completed in the whole year of 2xx, among which 31.575 tons of gasoline.

2. Average daily sales of a single station. Monthly highest and lowest sales volume, reason analysis.

2.1 tons are completed every day on average, with the highest completion in July (diesel barrel) and the lowest completion in January (Spring Festival).

3. Non-oil sales this year, increase or decrease compared with last year, and annual plan completion rate. (as of 2xx years x months).

2xx completed 39,254.2 yuan, mainly from January to October this year. The sales of lubricating oil in 2xx reached 8,4 yuan, and the completion rate of 2xx annual plan of 42xx was 93.46%.

2. Customer maintenance

1. Number of customers of national cards (or Zhejiang IC cards)

2xx 1-1 5 national cards

2. Compared with the number of customers last year, there is an increase or loss. Please analyze the reasons.

3. From January to October in 2xx, the cumulative number of Zhejiang IC card customers nationwide was 5. Compared with 2xx years, it has decreased by about 3 households. The main reason is that the surrounding social gas stations take price reduction as the main promotion means and the Shenjiahu Expressway is used to it, resulting in the loss of some customers. (Customers think it is inconvenient for the national card to have no check-in machine). Since October, since the company launched the activity of "working hard for three months until the end of the year, striving to complete various sales tasks", we have strived to complete various sales tasks with the concerted efforts of all employees in the gas station

III. Work completed this year (operational safety, on-site training, quality control and internal control implementation)

Operational safety: it was well implemented, and no major incidents occurred, and others.

gas stations always implement the working policy of "safety first, prevention first", and hold a safety and production work meeting once a week. Through study, every employee can understand the company's work spirit and various systems, understand the company's HSE objectives, and further deepen their understanding of the company's corporate culture. According to the actual situation of this station, learn the initial fire fighting and the oil tank. Power distribution room. Emergency plan drill for fire in adjacent units, 13 steps of refueling, equipment maintenance, job responsibilities, customer complaint handling, lightning protection and typhoon prevention drill, robbery and theft prevention drill, and wrong oil drilling. Make employees understand the fire fighting methods, the use of fire extinguishers, and the various steps and post division of fire fighting plans, so that each employee can increase the quality of understanding fire fighting plans.

there were no customer complaints about the quality and quantity of oil products, and all metering equipment was in good condition and in normal use.

iv. problems existing in gas stations and solutions

1. the living conditions of gas station employees are relatively difficult and the hardware facilities are relatively poor.

2. The underground ditch in the gas station is seriously blocked and needs to be rectified.

3. The oil tank operation well is prone to water seepage and needs to be rectified.

V. Work plan for next year (sales task, operation safety, on-site training, quality control and internal control implementation)

Sales task:

Strive for 8 tons of refined oil per month and 3,5 yuan for convenience stores to understand the customer demand around the gas station.

Operation safety:

No personal injury or death, zero major quality, traffic and fire accidents, no equipment accidents, mixed oil leakage and wrong oil filling accidents.

On-site training:

Improve the standardized service of refueling, improve the 13 steps of refueling, and strengthen the drills of employees' awareness and emergency plans. Summary of gas station work 3

1. Operation.

As of December 15th, the sales of light oil pure guns reached 46,542.7 tons, 94.4% of the planned tasks for the whole year were completed; Year-on-year growth of 1.35%. By the end of November, direct sales had reached 2xx tons. From January to November, the turnover of non-oil products reached 4.734 million yuan, completing 87.7% of the annual planned tasks. The average daily turnover of non-oil products in 2xx reached 14,135 yuan, with an increase rate of 49.54% compared with last year.

The consumption of oil products in xx region in 2xx shows a slow growth trend, which is mainly influenced by the big market economic environment, the local economic development speed, policies, fierce competition in regional markets, energy replacement and other factors. In order to grasp the market well, Shanxian Company has implemented various work requirements in strict accordance with the work arrangements of superior companies. In the market, carry out all-staff marketing and encourage employees to actively develop customers. Gas stations strengthen the management of customer files, do a good job in customer development and stability, actively build customer demands, and rely on market research, telephone contact, door-to-door visits, etc., so as to update customer information in time, respond to customer demands in time, and deal with customer suggestions in time, thus forming a close and harmonious customer relationship. In terms of customer service, in combination with the activities of "on-site service of gas stations and improvement of environmental sanitation" and quality service month, employees are organized to study and implement in strict accordance with the contents of the activities, strive to achieve a higher level of standardized service, and truly achieve substantive work progress. In terms of expanding sales, we should do a good job in market monitoring and grasp market information in a timely and accurate manner. Carry out non-interactive marketing activities of gasoline, diesel oil and high-grade 97# gasoline, and carry out self-service station and semi-self-service station marketing activities and preferential points for fuel card. Do a good job of interaction with customers in the activities, strengthen communication with customers, and develop customers stably. On the basis of quality assurance provided by the company, we actively devote ourselves to exploring the market, do everything possible to tap potential customers, expand the market, and strive for steady growth in sales in a complex and changeable market environment.

in the process of non-oil products management, we should overcome the objective disadvantages of small business space and no business space in convenience stores, actively go out to find sales markets, and use interpersonal relationships to seize customer resources. Strengthen the management of commodity inventory structure, make use of seasonal policies to encourage sales of key commodities, encourage employees to seize sales opportunities, actively sell, and increase the turnover of convenience stores.

second, the management situation.

1. Staff management. Xx Company continues to carry forward the good spirit of "compare, learn, catch up, help and surpass", organize employees to learn theoretical knowledge well, abide by various work disciplines, and devote themselves to their work with a good working attitude. In the work, we should establish good values and improve employees' own job skills and comprehensive professional quality than technical operation and ability play. Combined with the activities such as "strengthening the management activities of small stations", "year activities to improve the quality of stationmasters" and "two micro-transformations", the staff of all management positions in gas stations are organized to study together and the learning situation is assessed once a week. Through the examination results, we can show our achievements, and aim at the advanced stations for the stations with relatively backward management. In the work, set an example, help improve and promote the pace, and promote the promotion of the comprehensive management level of gas stations.

2. Safety management. Strengthen daily supervision, supervise and help gas stations to do a series of safety precautions such as fire prevention, explosion prevention, anti-static, anti-theft, anti-robbery and anti-destruction. Do a good job in daily hidden trouble investigation, find out in time, analyze carefully, make clear the goal of hidden trouble management, rectify the problems found in time, report the problems that the gas station and the area are unable to rectify in time, and take reasonable and effective safety precautions to do a good job in gas station safety prevention. Regularly organize and inspect the implementation of pre-plan drills, supervise and guide gas stations to organize employees to do all kinds of pre-plan drills, gain experience in practice, and improve the emergency handling capacity of gas stations. Regularly sort out the safety documents issued by the municipal company, strengthen the study of safety rules and regulations, and require gas stations to communicate the attempted notification to employees to improve safety risk prevention. Implement various safety work requirements and ensure the safety production and operation of gas stations.

third, the next work plan and arrangement.

1. intensify market development, do a good job in maintaining old customers, actively develop new customers and big customers, actively seek market opportunities, and strive to expand market sales.

2. Do a good job in employee management, improve the overall quality of employees, and enhance management and service capabilities. Strengthen the ideological education of employees, and formulate a sound assessment system and post training activities.

3. Strengthen the quality management, and regularly check the real situation of gas station meters, lead seals, tank accounts and water level. Reasonable control of inventory loss.

4. Pay special attention to safety management. Strengthen the management of facilities and equipment, and do a good job in maintaining and maintaining the facilities and equipment of gas stations. Improve the management mechanism to deal with emergencies and cultivate employees' ability to deal with emergencies.

5. Follow up the construction of new stations and do a good job of communication and coordination with the government and other departments. Summary of gas station work 4

The busy year's work is coming to an end, and it is the beginning of 2xx. Looking back on the work performance and life of the year is not ideal for me and this station. Usually busy, I don't have much time and opportunity to sit down and sum up my work. At the end of the year, I sum up the gains and losses of my work for one year, check my own shortcomings, and make arrangements and plans for my work for the new year.

1. Change the sales concept

Compared with oil sales, non-oil sales started late and grew slowly, so we must take the initiative to improve non-oil sales. As a convenience store clerk, you should first dare to speak, be able to speak, and take the initiative to find customers instead of sitting in a convenience store. Fuxing Station is a major oil sales station with broad market prospects. The most important thing is to let customers realize the existence of convenience stores in Yi Jie, and make efforts to introduce convenience store products through the opportunity of invoicing at the station, so as to "promote Africa with oil".

second, the whole staff sells, and everyone is a salesman.

Non-oil business is by no means convenient for the clerk to complete alone, and it depends on the whole station to work together. Fuxing Station made a sales plan for all employees in non-oil sales, and conducted product learning for key commodities such as fuel treasure and glass water in the whole station. On the premise of flexible application of the eight-part method, introduce convenience stores to customers, formulate sales tasks for each employee, and select monthly sales stars.

While getting achievements, I also find my own shortcomings. Convenience stores are small in size and have many customers, so we should pay close attention to customers and markets. I feel that my sense of innovation is not enough. In the future, I need to think hard and design different product combinations for different groups, different time periods and different holidays to attract the attention of different customers. We should also make full use of the limited sales space, constantly increase the types of new goods, and actively feedback consumption information to superiors. I should also learn more marketing knowledge in my future work and develop my own sales potential.

For the new year's sales work, we will better develop in many aspects, actively cooperate with the tasks assigned by superiors, and achieve better performance returns. The marketing scope of the new year must focus on the consumer's commodity choice and consumer's demand, and the ultimate goal should be satisfied.