Ask the property engineering minister for a debriefing report.

In 2005, under the correct leadership of the company's board of directors and the company's party committee, and with the strong support of all the staff of the property management company, we faced new challenges, new tasks and new opportunities, focused on "serving the company's main business and serving employees' lives", focused on management and promoting innovation, closely focused on the overall economic development of the company, worked hard and bravely climbed the peak, making all the work of the property management company go hand in hand and achieve fruitful results.

Looking back on all the work in 2005, there were achievements and mistakes. In order to better carry out the work next year, give full play to advantages, foster strengths and avoid weaknesses, provide high-quality and satisfactory services for the company and employees, and earnestly do a good job in logistics support, I now report my work in the property management company to the board of directors of the company as follows:

First, actively participate in the education of "maintaining the advanced nature of Communist party member" and promote the improvement of party member's comprehensive quality.

According to the spirit of the 16th National Congress of the Communist Party of China and the Fourth Plenary Session of the 16th Central Committee, in order to further strengthen the construction of the Party's ruling ability, comprehensively push forward the new great project of Party building, and ensure that the Party is always in the forefront of the times and better shoulder the historical mission, the Central Committee decided to start an educational activity to maintain the advanced nature of Communist party member with the practice of Theory of Three Represents as the main content in a year and a half from June 2005.

According to the deployment and requirements of the Party Committee's "Keeping the Party's Advanced" educational activities, party member and I, the property management company, arranged the study time reasonably according to the Party Committee's "Keeping the Party's Advanced" educational activities implementation plan and "Learning Progress Schedule", closely combined with the actual work, and insisted on doing the "four combinations", that is, insisting on the combination of centralized study and self-study, insisting on the combination of thorough reading and intensive reading, and insisting on in-depth study and discussion and exchange. On the basis of reading through the prescribed articles, learn important articles such as the important speeches made by Comrade party constitution and Hu XX at the special report meeting on maintaining the advanced nature of party member in the new period, timely and effectively convey the advanced education documents of the Party Committee of the Autonomous Region Communications Department and the Party Committee of the Company, so as to have planned, attendance, party classes, records, notes and experiences, and ideologically understand the importance of carrying out educational activities to maintain the advanced nature of Communist party member.

Through the educational activities to maintain the advanced nature of party member, I think the party member produced by * * * must shine if it wants to shine. The educational activity of "protecting the Constitution" carried out in the whole party is a good opportunity to wash the white. As a producer of * * *, party member should actively participate in it, carefully follow every step of the activity arrangement, and consciously achieve the goals and effects required by the organization. If you want to shine on yourself, you must dare to shine on yourself, and show your thoughts, past behaviors, existing images, and all the places that do not meet the requirements of party member. On the basis of doing a good job in learning, we should seriously carry out criticism and self-criticism, actively find out and effectively solve our own problems. In accordance with the requirements of "two musts", "eight adherences and eight oppositions", we should comprehensively sum up our thoughts, work and style in recent years, analyze the ideological roots from the aspects of world outlook, outlook on life and values, and make a deeper analysis from the perspectives of power, status and interests.

In the stage of analysis and appraisal, we extensively solicit opinions from the masses, carry out heart-to-heart talks, write party spirit analysis materials, hold special organization life meetings, put forward appraisal opinions, feedback appraisal opinions, and inform the appraisal situation within the property management company. In the stage of rectification and promotion, according to the sorted out opinions, the personal rectification plan is carefully formulated, so that the advanced education activities are fully integrated with all the work, and the "two mistakes and two promotion" are truly achieved.

Two, strengthen business learning, strict management, establish a sense of service, obey and serve the overall situation of production. Innovate the service concept, be efficient and rigorous, and do a good job in logistics support.

In serving the company's main business:

1.In 2005, on the basis of strengthening daily management, combined with the business characteristics of logistics and property management, targeted post quality education was carried out. Pay close attention to internal management and promote the development of all work. Make great efforts to straighten out the discordant tunes in internal management, carry out in-depth heart-to-heart talks, find out employees' thoughts, and persuade and educate employees with the care and help of relevant leaders of the company. Educate employees to understand the situation clearly, keep up with the development of the situation, and fully realize that the whole company is contributing to the company's development strategy at this stage. If we don't keep pace with the times, we will be eliminated. Touching employees' hearts with simple truth, promoting employees' love and dedication, improving employees' comprehensive quality and service consciousness, starting from nuances, quantifying management indicators, and establishing and updating various management systems. Targeted leak detection, starting from me, setting an example, requiring employees' behavior by system, and overcoming the disadvantages of humanized management. According to the characteristics of sudden work and miscellaneous things in property management, we should summarize and review last week's work in time at the weekly meeting and arrange this week's work, so that logistics support and property management can enter an orderly and virtuous circle.

2. Since the beginning of this year, our property management company has adjusted and optimized the personnel structure according to the actual situation, set up posts as needed, and streamlined redundant staff. Really put those comrades who are proactive, responsible and capable in important positions. According to each staff member's own ability and characteristics, people should make the best use of it and adjust to the corresponding posts. With the strong support of the company's preferential policies and patient and meticulous explanation and guidance, four employees retired, 1 changed jobs. Because our ideological work was put in place in time, the employees' leaving or staying did not cause great emotional fluctuation, and the company's streamlining and adjustment work was successfully completed. At present, the property management company has 13 employees. With fewer staff and inconvenient tasks, the company successfully completed the logistics support, fire safety, water and electricity warm transportation, and daily management of four employee residential quarters.

Third, this year, the company vigorously advocated energy conservation and emission reduction. In order to implement the spirit of diligent office work of the company's board of directors, the property management company brainstormed and comprehensively analyzed the company's office status. It is generally believed that savings are also creating benefits. According to the actual situation of our company, we have compiled * * * * electricity and water saving regulations and distributed them to the whole company. From the perspective of strengthening management, the waste habits that some employees have become accustomed to are clearly defined, and they are supervised and corrected through routine inspections and patrols, which basically put an end to the phenomenon of ever-burning lamps and flowing water. In addition, the property management company promotes the use of sprinkler irrigation facilities in the company to save water by visiting, understanding and trying out the huge green water consumption every year. Over the past year, the effect has been obvious. With the increase of tap water price of 65438+10.08 this June, the expenditure of office water fee decreased from 2 1 090.50 yuan in 2004 to 6,699.60 yuan in 2005, a decrease of 68.2%. The power expenditure is basically the same as that in 2004, with a large number of new electrical equipment and rising electricity charges. This summer is hot and hot, and the electricity consumption has increased significantly.

4. In 2005, our property management company mainly undertook and supervised the renovation project of the conference room on the fifth floor of the old office building, the renovation and maintenance project of the heating system of the old office building, the maintenance project of the downspout of the new office building and the wall reinforcement project of the company. In the process of construction, we assign special personnel to be responsible at the site to monitor the whole project from the perspectives of saving money, ensuring quality, ensuring construction period and ensuring construction safety. In order to complete the project well, our property management personnel work hard, regardless of holidays, without pay, sacrificing their rest time to be on call 24 hours a day. When problems are found, they should be handled on site in time to ensure the quality of the project and leave no hidden dangers. All the above projects have passed the company's acceptance, and the quality is all qualified.

Secondly, with the increase of service life, the lines of the company's water supply, power supply, heating, telephone and drainage systems are gradually aging, and the failure rate is greatly increased, especially in the old office building, which has many problems. Maintenance is more complicated. We think what the company thinks, on the basis of solving the problem, try our best to save every penny for the company, and change the past practice that everything was done by temporary workers and coolies, and our employees just talked about it. At present, some maintenance work that we can do is generally undertaken by our property employees themselves, without increasing the extra cost of the company. By the end of 2005 1 1, the property management company had cleaned up office garbage 15 tons, cleaned up sewage sludge 24 tons, paid telephone communication fee 79,564.10 yuan, and completed water, heating, electricity and telephone maintenance 852 times per person, with a user satisfaction rate of 98.

5. Due to the particularity of the work, many problems of property management companies should be solved through coordination and consultation with resident offices, police stations, fire departments, water companies, power supply bureaus, environmental sanitation bureaus, urban management departments, provident fund management, land management, real estate bureaus, heating units, telecommunications and other related units and departments. As we all know, most of the above-mentioned government agencies and units are difficult to enter and ugly. In order to improve work efficiency, our staff run before and after, make friends and pay smiling faces. In order to do a good job, they don't know how many good words they say, and even use personal relationships to try their best to solve problems for the company. Even so, our employees are gratified and feel that they should.

Our company is located in a busy street, and the neighboring street is a spontaneous labor market, and the people coming and going are very complicated. The company has achieved good results in recent years. It has been rumored nearby that the employees of our company have high incomes, and criminals have targeted the company. Therefore, the security situation of our company is more severe. In April, 2005, the theft case of the company's personnel and labor department can prove this point.

Safety is also productivity. In order to do a good job in the company's safety work, we tried our best to find ways and countermeasures. Starting with internal management, Qi Xin made concerted efforts to analyze the company's loopholes in safety and security, check and fill the gaps, and put forward our safety work ideas and efforts to the company. With the strong support of the company's board of directors and the deputy general manager in charge, the property management company has greatly adjusted the personnel of the security department, adjusted those who have the ability and strong sense of responsibility to key positions, and adjusted those who only muddle along, shirk their responsibilities and have no enthusiasm for their work to security posts. Strengthen the management of the remaining security personnel, and through patient and meticulous ideological work, security personnel have generally improved their understanding. Everyone is fully aware of the importance and seriousness of their work, and the consequences of any carelessness and negligence are not only the impact on my work and economic income, but also the shame of all property management companies. At the same time, the Minister of Security and I will take turns to check, with the focus on strengthening the unscheduled security check beyond 8 hours. In 2005, after inspection, some problems were found: some people on duty slept, drank, left their posts without permission, and were late. In addition to correcting on the spot, three parties were punished by waiting for their posts, economic punishment and writing a review. In view of the large number of foreign workers in our company, the security department has strengthened the management of office workers who come to the hospital, formulated the workflow for receiving visitors, strictly registered visitors, prevented some idle people from entering the office area, and strengthened the inspection of leaders who claimed to be looking for the company, which played a filtering role for the stability and safety of the company. This year, the company invested in the renovation of the fence and installed defense facilities such as barbed wire, which also played a great role in our security work. The thief's intrusion occurred on June 1 1. At that time, the staff found that the barbed wire was damaged during the inspection and reported it in time.

It's nothing for the police to scare away thieves.

In addition, when dealing with some emergencies, the security department properly handles petitions and disturbances on the principle of protecting the company's leaders and employees and defending the company's quiet office environment. On the evening of June 2 1 this year, Zhang, a former collective employee, drunk and drove across the company gate and smashed his car, saying that he wanted to find the company leader to make trouble. If the leader didn't come, he went to the leader's house to make trouble. After receiving the security report, the relevant personnel of our property management company rushed to the scene in time to prevent Zhang from making trouble at the company leader's house, and earnestly persuaded Zhang, and at the same time informed his family to assist in persuasion. Thanks to the efforts of our staff, Zhang knew that he was indefensible and was sent home by our security department after midnight, which properly solved a possible vicious incident.

In 2005, the property management company strictly implemented the spirit of "prevention first" and "fire safety is more important than life" in the fire control work of the whole company, replaced and inspected the fire control facilities in time, and kept the equipment in good working condition. In addition to regular daily safety inspections, irregular inspections are also conducted on some key departments and key links, especially before and after holidays, and records are kept. Find problems and rectify them on the spot. There was no fire accident in our company in the past year.

7. By the end of 1 1 in 2005, the property management company * * * had completed 680 material supply transactions, amounting to 2,560,725.52 yuan, and 3 material acceptance transactions, amounting to 2185605433. In order to build an "economical" unit. Thoroughly implement the requirements of the central and autonomous regions on building a conservation-oriented society, and respond to the call of the company to save, the property management company has strengthened the management of material procurement and supply, so that the accounts and materials are clear and consistent. In order to ensure the supply of goods, regardless of the cold and heat, as long as the company needs, buyers will shop around and choose the best, and strive to purchase office supplies with reasonable prices and excellent quality. In the process of material storage and acquisition, reduce unnecessary inventory, and each department will examine and approve the acquisition as needed to avoid fraudulent use and reduce waste. Among them, on the basis of ensuring supply, the property management company purchased daily low-value consumables 1 17049.74 yuan, which was 44.6% lower than the previous year's 2 1 1426.80 yuan, saving the company's office expenses. In 2005, 565,438 yuan was paid into employee housing accumulation fund.

Eight, this year since the spring, my property management company in order to green and beautify the appearance of the courtyard as soon as possible, bought two cars of farmyard manure, consulted landscaping experts, and maintained and cultivated the company's lawn, flowers and trees. Due to the introduction of advanced sprinkler irrigation technology, vegetation management is early, and lawns and flowers and trees grow well, which shows the excellent situation of Inner Mongolia Traffic Design Institute. The application of sprinkler irrigation technology not only saves valuable water resources, ensures the good growth of lawns and flowers, but also brings fresh air to the company's environment and becomes a landscape of the company. In order to keep lawns and flowers and trees lush, our staff pruned and maintained them in time. This year, the property management staff will be organized to prune the dead branches and trees of poplar trees that have grown near the East Wall for many years, so as to avoid injuries to people and vehicles caused by falling branches.

The property management company undertakes the sanitation work of the company's office, and the cleaning staff keeps the office environment clean and tidy, cleaning the bathroom, which basically meets the company's requirements for environmental sanitation. In order to prevent disease and epidemic prevention, the property management company sprayed drugs and disinfected the company's office four times in the spring and autumn, which controlled the occurrence of epidemic diseases.

Nine, the staff canteen for one year, strict management, pay special attention to the purchase channels, all the raw materials of unknown origin are returned, all the raw materials we choose are produced and sold by genuine manufacturers, and all the meat products are assured meat supplied by quarantine professional manufacturers. Although the cost is high, it is worthwhile to ensure the healthy diet of the company employees. At the beginning of this year, we organized a unified physical examination for the canteen staff, and all the staff received the staff health certificate, refusing the staff with infectious diseases to eat, so as to prevent the occurrence of infectious diseases. The staff in the canteen pay attention to cleaning and disinfection in operating procedures, and the chefs constantly change their patterns to improve the quality of meals, so that the number of employees who come to eat is greatly increased compared with last year.

In terms of serving employees' lives:

First, the supply of tap water for residents has always been a major problem that plagues residential property management. At present, residents in residential areas have different levels, and their quality is high or low. The phenomenon of stealing water and electricity is found from time to time. In 2004 alone, the cost of running water exceeded nearly 6000 yuan. In 2005, with the strong support of the company's leaders, we carried out the renovation project of tap water in Pingyuan and Xing 'an North Road communities, with a total of 206 households. In the future, the water company will be responsible for collecting water charges, reducing the manpower and financial burden of our company and pushing tap water into socialized management. In the water improvement project, our employees work overtime and do the preliminary work well, and they are often busy until midnight to go back. With the efforts of the property staff, the company successfully passed the acceptance of the water supply company, and all fees were charged.

Second, this year, property management companies should actively provide services to residents if they want to think what they think. Maintain 735㎡ waterproof roof throughout the year, and maintain public facilities such as heating equipment, water supply equipment, bicycle shed, gate and security door in the house. Residents are on call for on-site maintenance and enthusiastic service. In 2005, the maintenance cost and public electricity charge of residential quarters totaled 29,208.89 yuan, and more than 4,000 tons of domestic garbage were removed.

3. In 2005, we paid special attention to the collection of property management fees, and made it clear that property management fees were service fees taken from the people, which was recognized by most residents. With the cooperation of residents and the efforts of the property management staff, the property management fee was 499,565,438+0.00 yuan, accounting for 98% of the payable proportion. Assist and coordinate the heating unit to collect the heating fee of more than 276,000.00 yuan to ensure the heating of residential quarters this winter and next spring. Annual tap water fee 17629.00 yuan.

Fourth, the environmental sanitation of the community has been greatly improved. Over the past year, we have strengthened the management of community guards, and increased the wages of community guards according to the difficulty of work. With the improvement of treatment, the doorman in the community can work with peace of mind and work enthusiasm has also been improved. At the same time, we have strengthened our daily inspection. Over the past year, * * * has dismissed six doormen who are not responsible enough and are not qualified in environmental sanitation. At present, all communities are operating normally, and environmental sanitation and community safety have been greatly improved.

In the community fire safety work, the property management company cooperates with the local police station to do the joint defense work, and according to the public security situation, often reminds residents not to leave an opportunity for criminals. At the same time, each community is equipped with fire-fighting equipment, and the doorman has been trained in the use of fire-fighting equipment.

Three. Existing problems and future work direction

First, the security work needs to be strengthened: the office was stolen in April this year, indicating that there are loopholes in our security work. In view of this situation, we have tightened the rules and regulations, established and improved the Responsibilities of Security Personnel in Property Companies, defined the responsibilities of security personnel, and implemented them to people.

Second, service awareness needs to be strengthened: the employees of property management companies generally have a low level of education, and the habit of eating the same pot developed over the years makes individuals find fault with their work, think that they are doing well or not, and lack a sense of responsibility for their work, which will inevitably affect the quality of service.

In the future, we plan to combine the performance appraisal system of the head office and adopt the methods of "capable" and "mediocre" to let those employees with enthusiasm and responsibility enrich their work. With a serious and responsible work attitude, actively provide services, continue to deepen reforms, and broaden service ideas. At the same time, I hope that the Party Committee and the Board of Directors will give more care and guidance to the property management company, so that all employees of the property management company can create new and greater achievements in the new year under the correct leadership of the company's leadership team and contribute to the company's great development.

The year 2005 is about to pass, and the achievements belong to the past, and the road ahead is still very long. In the period of rapid development during the Eleventh Five-Year Plan, we should focus on the overall situation, make great efforts to improve our governance, update our concepts, and work steadily to meet the challenges, opportunities and tasks of next year with new thinking, new measures and new spirit. Under the leadership and care of the company's Party Committee and Board of Directors, I have the determination and confidence to serve the company's main business, serve the lives of employees and do a good job in logistics support.