Summary of the work of confidential secretary in the office of Education Bureau

Secretarial work is a comprehensive knowledge, involving a wide range and rich content. I have compiled a summary of the work of the confidential secretary in the office of the Education Bureau for reference only, hoping to help everyone!

Chapter 1: Overview of the work of confidential secretaries in the Office of Education Bureau. In a blink of an eye, under the correct leadership of the unit, with the support, guidance and help of leaders and comrades, I successfully completed all the tasks of office secretarial and printing.

During the period, I insisted on studying political theory and professional knowledge related to my job, participated in the concentrated study organized by the unit with my heart, and taught myself in my spare time. Seriously study the business and skill knowledge related to office secretarial work and printing work, and improve the business level and theoretical literacy. I understand that the office should not only play the role of staff assistant to the leader, but also undertake many tasks such as manuscript writing, official document processing, administrative management, confidentiality, information collection, logistics reception, comprehensive coordination, corporate publicity and so on. Generally speaking, it is necessary to do a good job of "writing, meeting and doing things". Over the past year, I have insisted on doing a good job in office service, playing the role of assistant and reflecting the window effect. More importantly, I can correctly grasp the propaganda orientation, fully implement the spirit of superior documents and convey the spirit of leadership speeches, keep abreast of current events and policy orientations, constantly sum up and improve in my work, and adhere to the spirit of hard work, dedication, unity and mutual assistance.

In addition, I have done a good job in sending and receiving documents, filing, circulating, keeping secret and printing. Accurately send and receive documents, send them to the secretary and director for approval and leadership circulation in time, and do a good job of filing documents as required. There are no major errors in the typing and printing of various documents and materials, which ensures the quality of typing and printing. There are many documents and materials that the unit needs to file. Usually, I always register for the record at any time, and notify the filing materials in time at the end of the year, which is meticulous and has never appeared. Classify the archival materials according to the regulations, send them to the archives for filing in time, and successfully complete the archival work task. Through hard work, the unit archives have realized the standardized management of counters and special boxes. It brings the most convenient and quick conditions for comrades to consult information and provides accurate basis for unit leaders to make decisions.

After a year of training, I understand that if you want to be an excellent office secretary, you have to have "four hearts"

First, patience.

There is no trivial matter in office work, and there is no room for any carelessness in every job. Once there are omissions, problems may occur, making a big mistake and adversely affecting the work. Therefore, I constantly strengthen the work consciousness of "duty is more important than Mount Tai", and seriously study inspirational books such as A Letter to Garcia, No Excuses, Details Decide Success or Failure, so as to be conscientious, correct and decisive, patient and meticulous in dealing with anything in front of anyone, strict in requirements, excellent in service, high in standard and quality, and ensure foolproof work.

Second, be careful.

The documents to be processed issued by various organs and units have time limits and specific requirements, and must meet the requirements of the specifications without errors. For example, the reporting materials to be written clearly require specific written materials and printing requirements, and clearly stipulate the reporting time, so they should be consistent. I remember it clearly. I printed one survey report at a time. After the data was entered, I found that the date was printed wrong. When reprinting, it was found that the reported data was different from the updated data. I called it five times before it met the requirements. If you are not careful, you can't do this job well; After the meeting, the staff arranged meals again. Due to negligence, the number of people dining was wrong and the seating arrangement was omitted, which led to temporary arrangements. This makes the office logistics service work discounted, the service image of the unit is deducted, and the office potential is flawed. Therefore, no matter what you do, you need to be careful and thoughtful.

Third, use your heart.

In fact, you need to be careful to do any work well. Working in an office involves a wide range. After a year's study and understanding, I understand the nature and authority of the industrial park and the importance of its influence on the economy, culture and life of the whole county. For the people, they not only shoulder the responsibility of "father", but also have the obligation to provoke "mother" However, the office in the unit is like the central nervous system of the human body. It contacts the relevant functional departments and directly affiliated departments for unified coordination, arranges scheduling and summarizes data, so it is an office secretary.

Every work in the office is closely related to the overall situation, so we need to work hard on working methods to improve work efficiency.

First, we should be willing to contribute and do our job in a down-to-earth manner. The purpose of office work is service, and service is dedication. To do complex things well, we must have the spirit of hard work and selfless dedication; We should take efforts as the foundation of self-cultivation, constantly enrich and improve ourselves in our work, and give full play to all our talents.

Second, we must clear our minds and do a good job in an orderly manner. It is necessary to prioritize, make overall plans, make reasonable arrangements, and be busy and orderly. At the same time, we should be good at thinking, be thoughtful, unite and cooperate, improve work efficiency, mobilize the intentions of all parties, and constantly explore work rules.

Third, we should pay attention to details and strengthen communication and coordination. Details determine success or failure. The office has a wide range of working contacts. In the work, we should follow the working policy of "planning ahead, implementing systematically, paying attention to details, improving efficiency and ensuring quality", adhere to the working style of "strict, detailed, fast and practical", and strengthen the overall situation consciousness with a more serious and responsible attitude; At the same time, correctly understanding and treating the organization, oneself and others, infecting and driving other colleagues with practical actions, and truly coordinating the relationship between various departments are conducive to the development of all work.

Fourth, we must grasp the key points and do a good job in office services. The main focus of office work is to write and publicize information. First of all, before drafting the leader's speech, we must understand the intention of the leader, then think carefully, carefully conceive, read relevant materials, and go all out to do a good job in drafting important manuscripts, handling important official documents, submitting important information, supervising important matters, and preparing for important conference activities to ensure foolproof. Secondly, while strictly handling and reviewing documents, we should strive to upload and distribute documents, especially some important documents. Finally, when submitting information, we must make the problems clear, point out the hidden contradictions and problems behind the achievements on the premise of affirming the achievements, and remind the leaders to pay attention.

Fifth, be realistic and innovative, and do a good job in publicity. Propaganda work is an important part of any organizational structure, which plays an irreplaceable role in shaping the image of the unit, promoting reform, maintaining stability, improving quality, mobilizing and encouraging cadres and employees to give full play to their wishes, and maintaining the sustained, stable and healthy development of enterprises. To this end, a qualified secretary should give full play to his own characteristics and advantages, firmly grasp the "three points" through the pen in his hand, and achieve "three closeness", that is, "focus on key work, focus on hot issues, focus on the needs of the masses, focus on summing up experience, focus on the needs of superiors", highlight some good practices and experiences of his own unit, dig deep, produce excellent products, and at the same time do internal publicity. In this way, it not only improves the professional potential of secretaries, but also promotes the development of secretarial work.

Fourth, the sense of responsibility.

There is no lack of sense of responsibility in dealing with people, for things, for people and for things. In my secretarial work, I should also practise economy and put an end to waste. The input, proofreading and copying of documents and materials should be accurate, neat and clear, and the machines, equipment and other items in the printing room can be strictly managed to save energy and protect the environment.

In the future work, I will adhere to the general requirement of "improving the quality of cigarettes", adhere to the standard of "full of enthusiasm, passion, wisdom and innovation", make great efforts to strengthen study, clarify ideas, improve methods, do a good job conscientiously and meticulously, improve the service level of office secretarial work, and strive to create a new situation in office secretarial work.

Chapter two: An overview of the work of confidential secretaries in the Office of Education Bureau. From the beginning to the end of 20xx, with the guidance and help of office leaders and comrades in the stock room, my ideological quality and professional level have been greatly improved. Combined with the responsibilities and requirements readjusted at the beginning of the year and after the establishment of the confidential duty room, this paper briefly summarizes the work this year.

1, study hard and improve your ideological quality and professional level. Ideologically, I mainly studied the Speech by Acting Governor Chen Deming at the Eighth Plenary Session of the Tenth Provincial Party Committee: Strive to Achieve a Good Start of the Eleventh Five-Year Plan for Economic and Social Development, New Provisions on Letters and Visits Regulations, Eight Honors and Eight Disgraces, 80 Questions about Building xx into an Excellent Tourist City in China, the Spirit of the Sixteenth Congress of the Producers' Party of China and the People's Daily Commentary.

In terms of business, according to the theoretical knowledge of document processing in the Implementation Measures of National Administrative Document Processing and combining with practical problems in the work, if you don't understand or have questions, you can consult and discuss with other comrades in the office to truly understand and flexibly use the specific operation and use methods of administrative documents, so as to make the administrative document processing more standardized, scientific and institutionalized. Completed the investigation report 1 copy and 3 copies of information on the handling of administrative documents by administrative organs in our city, and initially drafted the administrative document circulation process of xx Municipal People's Government Office and the document issuing process of xx Municipal People's Government Office.

2, carefully and accurately circulated documents and timely and correctly deliver documents.

Official documents are generally circulated twice a day; Special documents (urgent documents, confidential documents, etc.) ) with the receipt, circulated by the leaders, ensuring the timeliness, accuracy and confidentiality of official document circulation.

For the official documents instructed by the leaders, the document shall be transferred with the batch to ensure that the contents of the official documents instructed by the leaders are conveyed in time, and the recipient unit, name and date of each unit shall be registered to realize the implementation of the documents.

3. Fax sending and receiving is accurate and timely. According to the duties of confidential personnel, I have done a good job of sending and receiving faxes. Receive and fax confidential documents at any time to ensure no delay; Send, make the transmission accurate, and clarify the quality and quantity of the fax again, and mark the name of the recipient and the date of sending on the original.

4. Scientifically classify, sort out and file mandatory administrative documents. Classification, from different organs; Classify according to different communication institutions and dates; Filing is classified into file boxes by month and communication organ, which ensures the accuracy and rapidity of file consultation and filing.

5. The confidentiality obligor does stick to his post and take responsibility. I participated in the confidential duty on working days and other holidays arranged by the office and stock room, and was able to ask for instructions from the leaders of emergencies, accurately record the contents of the leaders' instructions and implement them, so that the incident could be successfully completed.

6. The handover was smooth and rigorous. According to the arrangement of the office, the department needs to hand over the instructions to Comrade xxx, who handed over and delivered the telephone transcription in the class. Take over the secrecy work of Comrade xxx municipal government, collect, sort out, borrow, repel and destroy all kinds of leaders' speeches and meeting materials.

7, leadership instructions for processing. Up to now, the whole year is * * * *13xxxxx. In the first half of this year, * * * handled 4xxxx, all of which were settled; In the second half of the year, cooperate with leaders to instruct 8xxxx. Register, transfer, supervise, report and file the approval of the leaders of the municipal government, and ensure that the instructions of each official document leader can be conveyed to the organizer in time and accurately, so that it can complete the work with high quality and high demand in a limited time.

8. Pay attention to and publicize the concept of government secrecy. According to the notification requirements of the document "Measures for the Administration of Party and Government Secrets" (for Trial Implementation) forwarded by Weinan Office, according to the actual work situation of the office, the leaders arranged to carefully determine the key departments and parts of office secrecy, and filled in the Confirmation Form of hancheng city Party and Government Secrets and Parts and the Registration Form of xx Party and Government Secrets to ensure the scientific, rigorous and orderly government secrecy work.

9, answer the phone in the class, make the phone transcription accurate, accurate, concise and to the point, timely delivery, and in accordance with the instructions of the leadership, quickly transfer.

10, the municipal government work permit was carefully examined and registered. In accordance with the work permit procedures, the handling units and individuals shall be audited (the whole batch shall be examined and approved by the municipal office; Decentralized management, the use of "municipal government office seal", signed by the office leaders, audit), scientific and orderly registration, numbering, to ensure that the certificate is effective and easy to find.

1 1, responsible for the work, life and safety of reporters on the spot. Newspapers and periodicals are issued accurately and timely, so that leaders can understand the news and other newspapers and periodicals that happen every day inside and outside the province; Send and print official documents in time to ensure that each official document reaches the offices of various departments in a short time; Archive the document delivery form, and find the signatory and date conveniently and quickly.

12. Seriously complete the temporary work assigned by the leaders of the office and stock room, cooperate with other comrades in the stock room and office, and really go all out to do a good job in the service of the office to the leaders of the municipal government and office.

With the approach of xx year, I will further improve the circulation and transmission of administrative documents, formulate more standardized operational procedures of administrative documents, and strengthen the study and publicity of my own confidential knowledge. In the new year, while doing my job well, I will continue to innovate in my professional level, further improve my ideological quality and professional level, actively and better cooperate with the leaders of the stock room to do all the work, and better serve the municipal government and office leaders.

Chapter III: Summary of confidential secretary's work in the Office of Education Bureau. Under the correct leadership of the bureau's leading group, the secretarial section, as a comprehensive functional department, strives to strengthen service awareness, actively improves its own quality and work quality, and works closely around the central task of the bureau, which better ensures that all specific tasks are carried out as planned, and completes all tasks assigned by the bureau temporarily with good quality and quantity, which has played a certain role in realizing the overall work plan of the bureau. The specific work is summarized as follows:

First, highlight key points, strengthen awareness and provide good service.

Most secretarial work belongs to agency logistics services. We always take service and doing good deeds as the code of conduct, strengthen the sense of service in our work, and highlight the service for the key work of the bureau. Specifically:

1, take the initiative to learn and strive for a new improvement in the quality of department personnel. According to the actual situation, constantly guide and encourage department personnel to strengthen the study of knowledge that is conducive to doing a good job in their own departments, improve their knowledge level, improve their political quality, work quality and psychological quality, and enhance their sense of love and dedication.

2. Strive to improve service quality. Secretarial work is more complicated, which can be simply summarized as meeting, handling affairs and writing articles. We strive to have a serious meeting, do things seriously and write articles seriously. With regard to organizing meetings, we assisted in the preparation of various meetings throughout the year, such as the theme education meeting, the Teacher's Day commendation meeting, the education work meeting, and the safety and management work meeting of schools and kindergartens in the whole region. With regard to handling affairs, it is mainly to successfully complete the tasks assigned by the bureau leaders on time. Quickly and accurately convey leadership instructions to ensure the smooth flow of overall government orders. There were no major mistakes throughout the year. Regarding the writing work, we also completed the tasks assigned by the leaders on time.

The logistical support of organs should try to reassure leaders and satisfy comrades. Timely procurement and distribution of office supplies and sanitary supplies; Take the initiative to do a good job in government health work and create a clean and tidy working environment; Strive to do a good job in the deployment, use and management of vehicles to ensure that vehicles are safe and serve the bureau leaders on time throughout the year.

3, enthusiastic service, strive to be the window department of the bureau. The secretarial section often receives outsiders, and we can be courteous, enthusiastic and patiently answer everyone who comes to the bureau. If you can explain the answer, you can reply directly. Some thorny issues, while reporting to the leaders, coordinate with relevant departments and try their best to solve them satisfactorily.

4, around the overall situation, and strive to serve the work level. The work of the secretarial section is mainly carried out around the activities of the bureau leaders, so there will be more services for superiors and internal, and less services for subordinates and external. This limits the depth and breadth of our services. To this end, we establish an open consciousness, and strive to improve the level of service to superiors and internal services, while strengthening services to subordinates and external services, and strive to realize the transformation from one-way service to two-way service.

5. Seriously handle the suggestions of NPC deputies and CPPCC members and the public telephone work of the mayor (district). Timely coordinate relevant departments to handle suggestions and proposals, seriously and responsibly answer public telephones and other incoming calls, so as to handle them according to requirements and regulations, assist in handling xxx suggestions and proposals and answer xx public telephones in the city (district) throughout the year.

Second, always make unremitting efforts to ensure safety.

In xx years, we helped to hold xx regional sexual safety meetings, issued xx documents, carried out xx school safety inspections on a large scale, and conducted xx spot checks at night, and found out various potential safety hazards. Only the school building safety rectification notice was issued xx times, and the whole region notified xx times. In the regular safety inspection, the work on school building safety, food hygiene safety, fire safety, traffic safety and public security environment inside and outside the school has been intensified. In view of the changes in the security situation in different seasons, it is necessary to go to the school for safety inspection in time. For example, after entering the main flood season, some schools were threatened by floods, so we went to low-lying schools in the rain to check the situation and help them study and formulate operational emergency plans. In the cold winter, it is important to check whether the evacuation and safety exits of the school are unblocked and the measures to prevent fire and gas poisoning in the school. The safety work of the whole system has achieved good results for xx years, and no major safety accidents have occurred. The comprehensive management work of Education Bureau was rated as a model unit by xx.

Three, efforts to do a good job in filing, family planning and information reporting, to achieve online education information disclosure.

The secretarial section is also responsible for filing, family planning and information submission. In the past year, these tasks have also been completed as required. Archives management, in strict accordance with the provincial standards, standardize the collection, sorting and storage of documents and files. Archives management norms have been commended by the district government year after year. The archives work of xx grass-roots units in the whole region is also meticulous, among which X units, such as further education schools, have been rated as "advanced units in archives management" by the district government. Family planning work, adhere to the implementation of various responsibility measures, has also received good results. Information submission: xx pieces of written information and xx pieces of picture information were submitted to the Municipal Education Bureau and xx pieces of information were submitted to the district committee and district government throughout the year. Among them, xx is published in the education information of the Municipal Education Bureau. Educational information disclosure, in accordance with the requirements of the district government, basically completed the online disclosure of educational information. Education network construction, basically complete the construction of xx education information website, and guide xxx directly affiliated units to build school websites.

Over the past year, although we have made some efforts, there are still some shortcomings compared with the standard requirements, which are mainly manifested in: the management system still needs to be improved and the implementation needs to be further strengthened; The service consciousness of department staff needs to be further deepened; The relationship with departments needs to be further strengthened, and the work should pay more attention to results. In the future work, under the correct leadership of the bureau leadership, we will conscientiously perform our duties, overcome shortcomings, and strive to raise our work to a new level.

Chapter IV: Summary of the work of the confidential secretary in the Office of Education Bureau 1. Strengthen study, improve quality, unite and cooperate, and do a good job in service.

To do a good job in office work and strive for first-class performance, we must have high political theory quality and the ability to analyze and solve problems. All the staff in the office can learn the spirit of Deng Xiaoping Theory and Theory of Three Represents through various channels, learn all kinds of educational laws and regulations, keep abreast of new trends and experiences in education development, actively participate in various learning and education activities organized by government agencies, and conduct regular investigations at the grassroots level, so as to continuously improve the political theory level, professional quality and working ability of office staff. Every semester, a working meeting and final summary of all the staff in the office will be held to clarify everyone's post responsibilities and tasks, so as to achieve a clear division of labor and clear responsibilities. Establish a high sense of service, and provide good and thoughtful service for grassroots leading units with a cordial, enthusiastic, patient and meticulous service attitude. This semester, when implementing various tasks, everyone can pay attention to attitudes and methods and handle the relationship with comrades more harmoniously. All the work has been supported by comrades from various departments and schools and implemented smoothly. All the staff in the office are United as never before, with a harmonious working atmosphere and tacit cooperation. Everyone can start from the overall situation of the work of the Education Bureau and the overall interests of the Education Bureau, support each other, work smoothly, and everyone feels comfortable.

Two, a clear division of labor, close cooperation, focus, work in place.

1, do a good job in meeting, writing and handling affairs. Office work is complicated. Simply put, it means running documents, having meetings and doing things. With regard to writing work, we have overcome the practical difficulties of fewer people and more documents, and completed various plans and summaries of work plans, work summaries, five-year plans and a large number of materials, leadership speeches, and various meetings of the Bureau Party Committee and Education Bureau. There are xx articles under the official document, and the task has been successfully completed. Regarding the convening of the meeting, the commendation meeting to celebrate Teachers' Day, the semester work meeting of the Education Bureau and the final summary meeting were successfully completed xx times throughout the year. Regarding the work, it is mainly to supervise the primary schools to implement the deployment of the Party Committee and Education Bureau of the Inspection Bureau. Even if the instructions of the leaders are conveyed and all kinds of information are fed back, it is fast and effective to ensure the smooth flow of the overall government orders. There were no major mistakes throughout the year.

2. Do a good job in publicity. In line with the principle that propaganda work serves education, teaching reform and school popularization, we will strengthen the propaganda and education work of the education system in the whole region and pay attention to the construction of the team of correspondents. In the whole year, he published more than 230 articles in various newspapers and news media, and was rated as a model unit for spreading reports by the Propaganda Department of the District Committee.

3. Letters and visits from NPC and CPPCC, suggestions and proposals. Adhere to the serious and responsible handling of letters and visits, and regard letters and visits as an important channel to contact public opinion. Letters and visits require high quality of office staff. We should not only be humble, but also deal with problems in a timely and decisive manner, leaving no sequelae and adding chaos to the leaders. For this reason, we especially emphasize the concept of service and treat every petitioner, call and letter politely and patiently. Especially in the important period of enrollment, I receive many calls and visits every day. We are trying to solve some thorny problems. We have always had a special person to coordinate the responses to the NPC deputies' suggestions and CPPCC members' suggestions, respond in time, and communicate with the deputies and members in time. Reply 18 pieces throughout the year, all of which satisfied the delegates and members and were affirmed by the leaders.

4. Do a good job in filing files and compiling educational records. This year, the office established a document collection and filing system, and documents of various departments were collected and filed in time; Established a school memorabilia collection system, requiring schools to hand in school memorabilia every month; According to the requirements of provincial and municipal educational institutions, Xinhua District Pedagogy Journal was compiled as Hebei Pedagogy Journal. The compilation of educational records requires high quality, heavy task and tight time. However, we overcame all kinds of difficulties and successfully completed the task, and were rated as advanced units for compiling educational records by the education department.

5, do a good job of logistics management. The timely procurement and distribution of office supplies and daily necessities ensure the normal operation of the organs; Do a good job in organ hygiene and serve the leaders well; Do a good job in the deployment, use and management of vehicles. Drivers have a strong sense of responsibility and high service quality, and no accidents have occurred throughout the year; Do a good job in safety, stability and duty, and no major safety accidents occurred throughout the year.

6, do all kinds of temporary major work. There are many major events involving the overall situation this year, such as the prevention of SARS, the territorial management of the college entrance examination and so on. These tasks are very heavy, very heavy, with great responsibilities and wide coverage. In order to ensure the high-quality completion of these tasks, the bureau leaders put the heavy responsibility on the office. All the comrades in the office did not complain, accepted the task happily, worked quickly, and worked overtime countless times during the period. They successfully completed various tasks, gained the affirmation and trust of leaders, and exercised the team.

Third, strengthen coordination, ensure communication and complement each other's advantages.

All the staff in the office strengthen communication with other departments, cooperate closely and support each other to ensure that the overall work of the Education Bureau does not go wrong. There is a working principle in the office, that is, the work that belongs to the office should be completed, and the work that does not belong to the office series should also be completed if it is found in other series. If problems are found in the work that does not belong to the office, it is necessary to communicate with other series in time, and there can be no vacuum in the work. Over the past year, the office has maintained good relations with various departments, and the communication between various departments has been smooth.

Fourth, improve the management system and implement

Department management concept of "scientific management first, humanistic care second"

In order to strengthen the management of human, financial and material resources, we have improved the previous management systems, emphasized system management, strictly followed the rules, and implemented the management concept of "governing the bureau according to law" put forward by the bureau leaders. We have further clarified our job responsibilities, improved the routine management of official seal, paper, copier use, leave, duty and so on, which fully embodies the management idea of treating things rather than people, and all the work is orderly. Over the past year, the office has made some achievements, but there are still some shortcomings. The management system still needs to be improved and the enforcement needs to be further strengthened. The overall quality of office staff needs to be further improved, the sense of responsibility and dedication to work needs to be further improved, and the service concept needs to be further deepened; The contact with departments needs to be further strengthened, and the work should pay more attention to actual results. At the arrival of the new year, all members of our bureau will, under the correct leadership of the bureau's leading group, further develop their achievements, overcome their shortcomings, innovate their work, and achieve more excellent work results.