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1. Keep informed of tax information in a timely manner

Stay informed of tax-related notices and announcements, new tax policies, tax bureau dynamics and other tax information.

2. Tax-related information can be delivered quickly and directly

Tax-related information such as declaration reminders, payment reminders, tax-related documents, etc. can be delivered directly to taxpayers as soon as possible.

3. Online consultation 7*24 hours

The online consultation robot can provide you with all-weather consultation services 24 hours a day. If you are not satisfied with the result of the intelligent reply, you can go to the manual service to provide you with further answers.

4. Interactive communication is instant and efficient

Taxpayers can help each other with other taxpayers in group chats. The group is equipped with an intelligent consultation robot. Taxpayers can consult tax-related issues in the group anytime and anywhere, and interact with other taxpayers.

5. The Taxpayer School is professional and timely

The Taxpayer School provides taxpayers with online live classes. You can interact with the lecturers and students in real time, exchange learning experiences, and make comments on the courses. evaluate. Live broadcast previews and replays of previous live broadcasts ensure you don’t miss every exciting course. In addition, video classes and offline classes help you become a business expert.

6. Knowledge services are convenient and fast

Taxpayers can view all policies and regulations, effective status of regulations, text content of regulations, policy interpretation, etc. on mobile terminals such as WeChat through the collection interactive platform. Forms and form filling specifications, industry hot knowledge topics.

Strengthen organizational guarantees and implement promotion plans. The branch held a special meeting in a timely manner to clarify the content, time limit and standards of the interactive platform promotion work, issued a platform promotion application operation manual, trained the platform functional modules and usage methods, and used the platform according to employees' job responsibilities. During the platform promotion process, timely feedback is provided to solve problems, sum up promotion experience, and ensure the orderly and effective operation of the promotion work.

Integrate household registration management to solidify the management foundation. The employees of the branch took advantage of the promotion opportunity of the collection interactive platform to clean up the managed households one by one and conduct a comprehensive and thorough combing of the managed households in the jurisdiction. For those who are no longer in business, urge them to cancel their tax registration; if the basic information such as contact number, business address, business status, etc. is incorrect, urge them to make timely corrections and supplements.

Focus on publicity and guidance and increase promotion efforts. In response to the current situation of large taxpayers and complex tax situations in the jurisdiction, the branch continues to provide taxpayers with consultation, guidance and explanations through various forms such as tax service work groups, collection interactive platforms, distribution of brochures, home visits, etc. Work, try to provide guidance on every business operation link of the platform, and improve platform coverage and usage.

Change the concept and approach in line with the reform of collection and management. The promotion and application of the collection interactive platform is an integral part of the construction of tax information and the reform of the collection and management system. The branch requires all managers to adapt to the new situation, quickly find the right position, change their concepts, and guide taxpayers to deeply understand and actively participate in the collection interaction. The promotion and application of the platform will improve taxpayers’ recognition, compliance and satisfaction with taxation work.