5 investigation report templates

#report# Introduction An investigation report is an article that reflects the results of investigation and research on a certain issue, an event or a certain aspect of the situation. The following is a compiled survey report template, welcome to read!

1. Investigation report template

In recent years, with the rapid development of our country's economy and the improvement of people's living standards, cars have gradually become an important means of transportation in people's daily lives. While cars have brought us a lot of transportation convenience, they have also brought us pain. Road traffic accidents have become one of the main causes of accidental casualties. Therefore, we conducted a survey on traffic safety on city streets.

We conducted a survey on some pedestrians on the road. Many people are familiar with traffic rules and some traffic knowledge. However, through our overt and covert inspections, we found that many people do not obey traffic rules. Both pedestrians and drivers walk freely on the road, turning a blind eye to the vehicles or pedestrians in front of them. In fact, this is the source of traffic accidents.

In fact, it is also very important to popularize traffic safety knowledge among primary school students, because society is developing faster and faster, and the number of motor vehicles is also increasing. Most of the accidents happen to primary school students who do not understand traffic rules. Moreover, through our investigation, we found that in Shangrao County, many primary school students do not obey traffic rules. The best way to let them know that traffic rules must be obeyed is for schools and parents to work together to educate primary school students on traffic safety and tell them some important traffic rules and traffic knowledge.

2. Survey report template

1. Basic situation

The scope of the express delivery service satisfaction survey in 20xx covers all provincial capital cities, municipalities directly under the Central Government and large express delivery business volume ***50 cities, including: Beijing, Tianjin, Shijiazhuang, Taiyuan, Shenyang, Dalian, Harbin, Shanghai, Nanjing, Suzhou, Hangzhou, Hefei, Fuzhou, Xiamen, Nanchang, Jinan, Qingdao, Zhengzhou, Wuhan, Changsha , Guangzhou, Shenzhen, Chongqing, Chengdu, Kunming, Xi'an, Lanzhou, Urumqi, Ningbo, Hohhot, Changchun, Nanning, Haikou, Guiyang, Lhasa, Xining, Yinchuan, Zhuhai, Shantou, Wuxi, Changzhou, Yangzhou, Xuzhou, Jinhua, Shaoxing , Wenzhou, Quanzhou, Dongguan, Foshan and Zhongshan City. The express delivery brands surveyed are the top 10 companies in terms of business volume and good service level in 20xx, including: Postal EMS, SF Express, STO Express, YTO Express, Yunda Express, ZTO Express, Home Delivery Express, Best Huitong, and Tiantian Express and U-Speed ??Express. The survey used computer-assisted telephone interviews and express time-limited inquiries: XX valid samples were obtained through telephone interviews, and XX valid samples were obtained through time-limited inquiries.

2. Survey results

The survey shows that the overall satisfaction level of express delivery services in 20xx was 72.7 points, an increase of 1.0 points compared with 20xx, and the industry service level has steadily improved. Among them, public satisfaction was 77.1 points, an increase of 2.6 points from 2019, and a contribution to overall satisfaction of 1.33 points; time-test satisfaction was 68.3 points, a decrease of 0.7 points from 20xx, and a contribution to overall satisfaction. -0.33 points. The overall brand satisfaction scores are: SF Express, Postal EMS, YTO Express, STO Express, Yunda Express, ZTO Express, Tiantian Express, Best Express, Home Delivery Express and Yousu Express; among them, SF Express scored more than 80 points , Postal EMS and YTO Express all scored more than 75 points.

In terms of public satisfaction, the acceptance and collection links both exceeded 80 points, reaching 85.2 points and 84.7 points respectively, an increase of 3.9 points and 1.7 points respectively compared with 2019; the delivery and after-sales links both exceeded 70 points. points, reaching 76.3 points and 71.0 points respectively, an increase of 3.8 points and 7.1 points respectively compared with 2019. The phenomenon of "focusing on the front rather than the back" in express delivery services has been alleviated, but there is still room to further narrow the service gap.

In the acceptance process, the satisfaction rate for ordinary telephone acceptance was 85.9 points, an increase of 3.3 points compared with 20xx; the customer service hotline acceptance satisfaction was 82.0 points, an increase of 1.3 points compared with 20xx. Companies that performed well include SF Express, Postal EMS, Best Huitong, and Yunda Express. Users are dissatisfied with issues such as low call-through rates for customer service hotlines of some companies, complicated ordering operations, and poor service attitudes.

In the collection process, the collection service satisfaction score is 88.9 points; the door-to-door time limit satisfaction has improved significantly, 2.4 points higher than in 20xx; the express delivery cost satisfaction is only 74.9 points, which is significantly lower Compared with other indicator scores, it shows that users are more sensitive to express delivery prices. Companies that perform well in the collection process include Best Huitong, SF Express, Tiantian Express, and ZTO Express.

In the delivery link, delivery quality performance scored 85.6 points; delivery confirmation satisfaction has improved significantly, 5.5 points higher than in 20xx, but it is still the lowest satisfaction score indicator in the delivery link. Satisfaction The score is only 65.9 points. Companies with better performance in the delivery link include SF Express, YTO Express, STO Express, and Postal EMS. Users expressed dissatisfaction with the inability of some express delivery companies to provide delivery confirmation services.

In the after-sales link, the query service satisfaction performance has a score of 80.0 points. It is also the most obvious improvement indicator in the after-sales link, with an increase of 5.8 points compared with 20xx; complaint service is still the most satisfactory indicator in the after-sales link. The lowest-rated indicator scored only 49.5 points, and the quality of complaint service still needs to be improved. Companies that perform well in the after-sales sector include SF Express, YTO Express, Yunda Express, and ZTO Express.

The main factors that consumers consider when choosing express delivery brands are timeliness (38.9%), price (38.0%) and service (24.7%).

Judging from the types of problem items reported by consumers and the reasons for complaints against express delivery companies, express delivery delays are still the main problem for express delivery companies. Ensuring express delivery timeliness is still the key for express delivery companies to improve their services.

Judging from users’ habits of using express delivery, 48.3% of the respondents called the local branch of the express delivery company or the courier’s mobile phone to place an order, and the proportion of users who chose the official website of the express delivery company to inquire about the express delivery tracking number also reached 62.0% . In terms of places to sign for express mail, the office front desk is still the first choice for users, with a ratio of 41.5.

The survey also shows that in 20xx, the service balance of the express delivery industry has been enhanced, the public image of the express delivery industry has been steadily improved, and public expectations have become more rational; the matching degree between public satisfaction and time-tested satisfaction has been improved, and user subjective satisfaction has improved. The balance between the evaluation and the actual completion of the company's time limit continues to strengthen; affected by the improvement in satisfaction in the after-sales link, the balance between the front and back ends of express delivery services has greatly improved; the gap in regional service levels has narrowed.

3. Survey report template

How do grassroots women’s federation organizations serve women and children? How will the needs of women and children be realized and met? How will women and children have a higher level of knowledge? Sense of gain and happiness? In recent years, the Women's Federation of ** Town has actively explored and established a three-level linkage mechanism of town, village and school to closely connect the Women's Federation organizations, women and children, and better realize the "union" of the Women's Federation word function.

1. Basic situation of women and children in ** Town

** Town is located in the northeast corner of ** County, adjacent to ** Town, ** County, ** City, to the north, and ** City, to the east ** Township, ** County, covers an area of ??XX square kilometers. There are X households with X. . Most men go out, while women take care of their children and take care of the elderly at home. These left-behind women farm during busy farming hours and have basically nothing to do during slack farming days. How should we guide these people? How should we find things for them to do? How can we enable children from single-parent families to Receive a good education? How to enable left-behind children and orphans to live in the arms of their parents like other children, play with some fashionable toys, and use fashionable stationery? To this end, we are actively exploring to provide better services For left-behind women and children.

2 Organizations at the town, village and school levels should effectively increase care for left-behind children, orphans and other children in need, keep abreast of children's living and learning conditions, and provide timely help.

3 Town and village women’s federations promptly summarized and promoted successful experiences to create a good atmosphere for caring for left-behind women and children. Actively mobilize the enthusiasm of left-behind women, children and families to participate, timely summarize good practices and good experiences in promotion work, vigorously publicize the emerging advanced models, and create a good social atmosphere for the sustainable development of left-behind women and children.

4. Investigation report template

In recent years, with the rapid economic development in various regions, environmental pollution problems have become more and more serious. Protect the environment and maintain ecological balance. It has also become the responsibility and obligation of each of our citizens, and it is also an important measure for the better development of society!

What is environment? From a philosophical point of view, the so-called environment mainly refers to all the situations and conditions surrounding the subject we are studying. For people, environment refers to the combination of all external conditions in which people live and that can affect people. Human life cannot be separated from a good environment. In the course of millions of years of human history, the environment has played a huge role in creating human civilization and progress.

Atmospheric resources, water resources, land resources, etc., are the material basis for human survival; while forest resources, mineral resources and other resources provide materials for the continuous development of human beings, creating high-end cities on the earth. of human civilization. However, while human beings are developing and utilizing environmental resources, they have also created a series of environmental problems for their own living environment.

There are many pollutants that pollute the environment around us, such as: a large amount of domestic waste, plastic bags (also known as white garbage), disposable wooden chopsticks, disposable lunch boxes, and peel paper scraps. There is no doubt that pollutants are very harmful to the environment. For example, the rotting carcasses of animals will affect environmental sanitation and breed bacteria. Hotels and restaurants consider disposable wooden chopsticks to be hygienic but throw them away after use, affecting the appearance of the city and damaging the environment.

Now in Liutuan Town and Qingxiang Township, the power grid departments have recently removed the use of water spray machines. The use of water sprayers worsens environmental pollution and pollutes water resources, which is very harmful to people's health. Human activities will discharge a large amount of industrial, agricultural and domestic waste into the water, causing water pollution. For another example, the Bohai Bay in the north of our country was affected by the waste discharge from industrial and printing and dyeing factories. A large number of fish and shrimps died. Local farmers went fishing in Shanghai. The fish contained a large amount of chemical substances, which caused harm to people's health. According to statistics, currently, more than 420 billion cubic meters of sewage are discharged into rivers, lakes and seas around the world every year, polluting 5.5 trillion cubic meters of fresh water, which is equivalent to more than 14% of the total global runoff. The Water Pollution Prevention and Control Law of the People's Republic of China promulgated in 1984 clearly defines "water pollution", that is, the chemical, physical, biological or radioactive characteristics of water bodies due to the intervention of certain substances. Changes that affect the effective use of water, harm human health or damage the ecological environment, and cause deterioration of water quality are called water pollution. There are two types of water pollution: one is natural pollution; the other is man-made pollution. At present, man-made pollution is more harmful to water bodies. Water pollution can be mainly divided into three categories: chemical pollution, physical pollution and biological pollution according to different polluting impurities.

Recently, I discovered that the government departments and the Changyi Environmental Sanitation Bureau have begun to vigorously improve the environment and investigate sources of pollution along the street. Qingxiang Street has also installed convenient trash cans at designated points, replacing the original garbage that surrounded the street and filled the sky with stench. situation.

Each village began to control the pollution sources of the environment in the village, giving the streets and villages a new look! And this is not the main thing, what is more important is that each of us consciously protects the environment and the home we live on, so that we can set a good example and lay a good foundation for our future generations to make our home more beautiful and richer. Colorful!

So! The environment is closely related to our lives. Protecting environmental sanitation starts from me and from now on: don’t spit everywhere; don’t litter; dispose of waste batteries and plastic bags properly; plant more trees and don’t trample on lawns; don’t pollute water source. Protecting the environment is our responsibility! It depends on your actions!

Small suggestions: Plastic bottles in family life can be made into decorations, and recyclable items can be sold. Wouldn’t it be great to get money to buy practical things? Disposable wooden chopsticks can be made into decorations after disinfection and cleaning, and you can also open a small shop and make a lot of money! Turn waste into valuables, make yourself feel more comfortable, make your heart purer, and make your family warmer!

5. Investigation report template

The Longshan River used to be very clear, but now it is full of sewage and full of garbage. What's going on? With this question in mind, Fu and I went to the river to make an investigation report.

Investigation

We arrived at the river and had a close observation. We found two sewage drainage pipes and some unknown creatures that looked like fish and insects. We also observed the surrounding environment. The plants grew very densely, but there were many dead fish in the water and a lot of garbage.

Analysis

1. This river is crystal clear all year round, with very few dead fish, not that smelly, and not much garbage. Therefore, under normal circumstances, it should not stink so much and kill so many people. But in fact it is very bad!

2. From the investigation, I found that a section of the creek is under the highway, and there are many vehicles on the highway. There are many traders near the river, which is very close to them.

Conclusion

The reasons why the river is abnormally polluted are:

1. Some people throw garbage, spit, and smoke into the river casually. The water in the creek is dirty, so it is polluted.

2. Some factories have no place to discharge their used sewage, so they build a pipeline into the river. Due to the discharge of wastewater, the creek is polluted.

3. Because there is sewage in the river, some fish drank the sewage directly and were poisoned to death, while others died from eating contaminated red unknown organisms. The stench from the dead fish polluted the river water.

4. When some children are playing by the river, they want to pee, so they urinate anywhere and into the river. The river water became very smelly from the urine.

Various signs indicate that the pollution of the river is mostly caused by human factors and is closely related to sewage discharge. If people eat poisoned fish, the consequences can be imagined.