Taiyuan heating time payment standard payment guide

Now the temperature in the north is slowly cooling, so the heating time has begun to be determined. In Taiyuan, the heating time starts from next month and lasts for 5 months. As for heating costs, the prices in different regions will be different. The following is a detailed introduction.

heating-up period

, from 1 1 in October 2008 to 3 1 in March 2008, ***5 months.

Payment standard

The heating price of central heating residents is 3.60 yuan per square meter per month according to the construction area (4.80 yuan per square meter per month according to the usable area), and the heating price of non-residents is 7.50 yuan per square meter per month according to the construction area. (excluding electricity, fuel oil, gas and other heat energy)

Room temperature is 182 degrees.

How to pay?

At present, a total of four enterprises provide heating services to the public. Due to different payment procedures and methods, please check your seat according to the service enterprise in your heating area and pay the fee in time in an appropriate way.

1. Guodian Taiyuan No.2 Thermal Power Company

If the heating in your home is provided by Guodian Taiyuan No.2 Thermal Power Company, then each user will have a coded card number, and the mobile phone can easily and conveniently pay the Internet access fee.

Log in to the company website, CCB website or WeChat official account "Taiyuan No.2 Thermal Power Company" and enter the user number for online payment. At the same time, you can also go to the nearest toll station for on-site payment.

Payment time:

From now until June 2008, 5438+065438+1October, 65438+May.

Payment method:

Online payment

Users must hold a "heating payment card". If you have issued a payment card and forgot the card number, you can check the payment receipts of previous years. Users who have not yet received the heating payment card can call customer service at 609 1699 to obtain the heating payment card number.

1. CCB online banking payment: login to CCB website: hppt://www.ccb.com for payment.

2. Payment by mobile banking of CCB: Log in to the mobile banking client of CCB and select the "yue life" platform for payment.

3. Alipay payment: enter the living payment-heating fee, select Taiyuan No.2 Thermal Power Company, and enter the user card number to pay.

4. WeChat payment: enter in Taiyuan Local Treasure dialog box: you can pay by heating.

Office address:

Marketing Department of Taiyuan No.2 Thermal Power Co., Ltd. (Floor 0/2, Shanxi Jinlian Building, southwest corner of Qianfeng South Road, Changfeng West Street).

Residential property charges heating fees.

Telephone:

035 1——609 1699

Delayed payment:

As of 1 65438+1October 15, users who have not paid the heating fee will be charged1of the total heating fee from 165438+ 10/6.

Users who have not paid the heating fee before June165438+1October 15 will receive a notice of payment within a time limit. If they still fail to pay within 15 days after the notice is issued, the heating will be restricted and the heating valve will be closed.

If the user who has closed the valve due to arrears or other reasons, or the hot user reapplies for opening the valve after paying the arrears, the heating company will open the valve for the user in the order of application.

Invoice:

Users who need to issue an invoice for heating fee shall go to the Finance Department of Jinlian Building 15, located at the southwest corner of Changfeng West Street, Qianfeng South Road, with the receipt of heating period (1,March 20081,March 2008) from Taiyuan No.2 Thermal Power Company. Users who pay through online platforms can exchange electronic certificate for invoices. Tel: 609 1699

Tips:

In order to save your waiting time, users with heating payment card numbers can choose CCB online banking, CCB mobile banking and WeChat to pay; For the safety of your funds, please try to pay by credit card.

2. Taiyuan Thermal Power Group Company

Taiyuan Thermal Power Group Company's user payment can be divided into two situations:

As a unit or individual user, if you don't sign a "three supply and one industry" contract with the heating enterprise, the residential property or property right unit needs to collect the heating fee and then hand it over to the heating enterprise.

If you sign a "three supplies and one supply" contract with the heating company, there will be a user code card number. You can log in to www.tyrl.com, enter the company's heating payment column in official website, and enter the user's card number and name to realize online self-service payment.

You can also follow the official WeChat account of Taiyuan Thermal Power Group Co., Ltd. on your mobile phone and enter your user number and name through "Hot Pay".

When querying the user card number, you can contact the residential property or the heating branch of the residential area to obtain the corresponding user number.

3. Taiyuan Chengbei Thermal Power Company

Users of Taiyuan Chengbei Thermal Power Company are charged by residential property or property rights units. At present, online payment cannot be realized.

4. Taiyuan Renewable Energy Heating Company

At present, users of renewable energy heating companies in Taiyuan are charged heat fees by residential properties or property rights units.

: heating service coverage

1. Service scope of Taiyuan Thermal Power Group Company

First heating branch

Service area east of Fenhe River: from Binhe East Road in the west, Jiefang Road, Liuxiang Road, Jiefang South Road and Kouzhuang West Road in the east, Fuxi Street, fu tung street Street and Zhonglou Street in the north and South Inner Ring Street in the south;

Service area west of Fenhe River: it starts from Binhe West Road in the east, reaches West Central Road in the west, reaches Xiaojingyu Street and Yingze West Street in the north, reaches South Inner Ring West Street in the south, and partially extends to Lihuayuan in Changfeng West Street.

2 nd heating branch

The main service scope includes Hedong, Hexi and Xinying Street.

East of Fenhe River: east of Binhe East Road, south of North Central Street, west of North Tongpu Railway (near East Railway of Jianshe North Road), north of fu tung street and Fuxi Street;

West of Fenhe River: east of Qianfeng North Road, south of North Drainage Channel (north of North Central Street), west of Binhe West Road and north of Pengxi 4th Lane;

Xinying Street Area: Lan Xin Road in the east, Xinying Lane in the south, Datong Road in the west and Nanzhai Park and Yangxing Avenue in the north.

3 rd heating branch

On both sides and east of Tiyu Road and Tiyu South Road, on both sides and west of Yutai Road, north of Longcheng Street and south of Qinxian North Street.

4 th heating branch

South of South Inner Ring Street, east of Binhe East Road, west of Tiyu Road and north of Electronic Street.

5 th heating branch (Dongshan branch)

It starts from North Central Street, south to Xuefu East Street, west to Wuyi Road and east to Dongshan border.

6 th Heating Branch (Guo Jin)

South of Dianzi Street in xiaodian district, east of Taimao Road, west of Dayun Road, part of load in Qingxu County, and central heating area in Yaocun Town of Jinyuan District.

Qi Hao heating branch

East to Guopu Road, south to Huyu River, west to Guandi and Duerping Mine, and north to Xiji Road Machine Repair Factory.

Chengxi heating branch

The service scope of electric heating heat source starts from Xizhang in the north, ends at Zhonghuan Street in the south, ends at Binhe West Road in the east and ends at Chaicun in the west.

Taikooli heat source service scope: North Central Street, South Inner Ring West Street, Dongbinhe East Road and Xiguopu Road.

Chengnan heating branch

South of Yingze Street, north of South Central Street, east of Jiefang South Road, Changzhi Road, Tiyu Road and west of East Central Road.

Taigu heating branch

Low-altitude network: Xinghua West Street in the north, South Inner Ring West Street in the south, Shangzhuang North Road in the west and West Central Road in the east.

High-altitude network: north to the foot of Yuquan Mountain, south to Huyu River, west to Xiaoximing, and east to Ring Expressway (West Ring).

Jinyuan heating branch

It starts from Binhe West Road in the east, reaches both sides of Jinyang Avenue in the west, reaches Yaocun Town in the south and Mengshan Street in the north.

2. Service scope of Taiyuan Renewable Energy Heating Company

South of South Central Street, west of Binhe West Road, north of Jinyuan South Boundary and east of Ring Expressway.

3. Service scope of Taiyuan Chengbei Thermal Power Company

To the north of Shengli Street, to the east of Binhe East Road, to the west of Dongshan Transit Road around the city and to the south of Xinying Street, Taiyuan Stainless Steel Industrial Park provides heating services such as operation and maintenance, emergency repair and emergency rescue for residents and industrial and commercial enterprises and institutions within the range of Xinghualing and Jiancaoping 1.90 million square kilometers.

4. Scope of service of Guodian Taiyuan Second Thermal Power Company

It starts from the South Inner Ring West Street in the north, reaches Yuan Yi Power Plant in the south, reaches Binhe West Road in the east and the expressway around the city in the west. Jinyuan District and Wanbailin District have two heating management departments and five central stations.

consulting telephone

1. Taiyuan Digital Urban Management Center

Users can call 123 19 urban management hotline for consultation and reflection; Or pay attention to the online consultation and reflection of digital urban management Weibo and micro-urban management WeChat applet in Taiyuan on the mobile phone to get the latest heating service information.

Chengnan heating branch 2418017;

Jinyuan Thermal Power Branch 2791661;

Swire heating branch 5225 197.

3. Taiyuan Renewable Energy Heating Company

Users can call the service telephone number 703 10 18 for consultation.

4. Taiyuan Chengbei Thermal Power Company

Users can call the service telephone number 2863023 for consultation.

5. Guodian Taiyuan Second Thermal Power Company

Users can call the service telephone number 609 1699 for consultation and reflection, and pay attention to the online interactive consultation and reflection of the official account of Taiyuan Second Thermal Power WeChat through mobile phones.

6. Taiyuan Heating Management Center

Users can call the service telephone number 3350259 for consultation.

: How long does the heating season last this winter? What is the room temperature?

A: According to the Regulations on Urban Heating Management in Taiyuan, the heating period in Taiyuan starts and ends from1October1day to March 3 1 day of the following year, that is, ***5 months.

According to the Regulations on Urban Heating Management in Taiyuan City, the room temperature is 182 degrees.

What is the cost of central heating this winter?

A: At present, the notice of heating price adjustment has not been received, and the heating charge standard stipulated in documents [2008] No.301and [2009] No.281of Shanxi Provincial Price Bureau is still implemented. The heating price for residents with central heating is 3.60 yuan per square meter per month according to the construction area (4.80 yuan per square meter per month according to the usable area), and the heating price for non-residents is 7.50 yuan per square meter per month according to the construction area. (excluding electricity, fuel oil, gas and other heat energy)

How do urban and rural low-income households pay heating bills?

Answer: The minimum living security residents in Taiyuan City whose housing area is less than 45 square meters will pay 15% of the heating fee according to the current heating fee standard, and the remaining 85% will be borne by the finance. The part exceeding the specified area shall be paid by itself according to the current heating fee standard.

It should be reminded that you must go to your heating branch (or heating station or affiliated unit) for one-time authentication, accounting and payment with your ID card, the original real estate license and the information form downloaded and filled out by official website Civil Affairs Bureau within the specified time from 10 to February 0.

The requirement of real estate license is minimum living allowance. If not, please go to the community to issue a certificate to explain the relationship between the two. It is suggested that citizens in need consult the Civil Affairs Bureau, and the heating company is only the handling unit.

What are the charges for central heating and other energy sources?

A: According to the Regulations on Urban Heating Management in Taiyuan City, the charging standard for regional coal-fired boilers shall be implemented with reference to the charging standard for central heating in Taiyuan City. Due to the high cost, the charging standards for heating methods such as fuel, gas and electricity are generally determined by both parties through consultation. If the owner is forced to charge this fee by the property right unit, and the citizens think it is unreasonable, they can call the price service hotline 12358 to report it.

How to calculate the heating cost of high-rise and super-high-rise apartments?

Answer: If the height of a residential building exceeds 2.8m and that of a non-residential building exceeds 3.2m, the heating fee calculated by heating area will increase by 3% for every 0. 1m increase, and the public welfare facilities such as culture, education and protection of the building will be charged by 100%.

Calculation formula of high-rise apartment: floor area of the first floor * 1.85 (coefficient) *0.75*4.8 yuan/square meter *5 months; Or the first floor construction area * 1.85 (coefficient) *3.6 yuan/square meter *5 months.

The charge is based on the Administrative Measures for Urban Heating Charge in Taiyuan issued on 20 10.

How to reduce the heating cost if the heating effect is not up to standard?

A: There are many reasons why the indoor temperature of heating effect is not up to standard. According to the "Regulations on the Administration of Urban Heating in Taiyuan City", if residents can't supply heat normally due to heat source plants or heating stations, the property right unit may apply to the management department of the heating company after the heating is over. Users need to fill in the application form, fill in the specific situation, and reduce some heating costs after verification; The pipe network design of the property right unit is unreasonable or the pipe network is in disrepair for a long time, resulting in running, running, dripping, leaking, blocking the pipe, opening the valve without authorization, and the room temperature is not up to standard due to force majeure such as water stoppage and power failure.

A: According to Jinghai Industrial [2010] No.40 and Jingqizi [2012]169, after the application for heating of vacant houses is stopped, the heating fee will be charged at 30%.

If the user's house is vacant, a written application shall be submitted to the property management company or property right unit (before 10, before 10, before September 30 if household control is not implemented). The property company will apply to the heating station in his area, and the heating station will review and block the valves of the residential heating pipe network in advance. Then, the residents' applications will be reported by the heating station to the management office of the heating company, reviewed by the monitoring team, and then fed back to the management office. After the signature of the person in charge of the heating company, the whole application is completed. However, if it endangers other users or affects the safe operation of indoor public facilities, it is impossible to stop using heat.

What necessary information do citizens need to provide when complaining that the heating in their homes is not hot?

Answer: For central heating users, you need to inform the specific address and heating service unit. The current situation is that the heating is not hot, the heating fee has not been paid, and there is no similar situation in the surrounding neighbors.

For district heating users, it is necessary to inform the specific address and heating service unit, and what heating methods are used in the district, including self-provided boilers, gas heating, electric heating and sewage heating. The current situation is that the heating is not hot, the heating fee has not been paid, and there is no similar situation in the surrounding neighbors. After verification, make records and send people to the city to coordinate and supervise.