Corporate annual meeting theme

Shanghai Property Management Association changed its name

In April, the Shanghai Property Management Association held a member representative meeting to elect a new leadership team. At the same time, the Shanghai Property Management Association changed its name to the Shanghai Property Management Industry Association. After the name change, the association's attributes have been expanded from the original enterprise association to an industry association. Related enterprises, institutions and economic organizations in the industry can become unit members, and nationally registered property managers can become individual members. The business scope of the Shanghai Property Management Industry Association will also be expanded to include industry research, industry coordination, industry training, industry evaluation, academic research, exhibition services, business consulting, information exchange and release, etc. for Shanghai property management.

Comments: The name change of the Shanghai Property Management Association has broadened the business scope of the association and transformed the association from an enterprise association into an industry association. This will help promote the development of Shanghai's property management industry and better serve property management companies and property management practitioners. This is the inevitable result of the rapid development of Shanghai's property management industry and is also an advancement for China's property management industry.

The property management division system was initially established

On June 27, the Ministry of Construction issued Construction Office Letter [2006] No. 384

The "National Property Manager System" was formally established. "Manager System Management Committee", headed by Xie Jiajin, chief economist of the Ministry of Construction, is mainly responsible for organizing and coordinating the implementation and management of the property manager system. On July 27, the National Property Manager System Management Committee held its first working meeting and decided to formally promote the property manager qualification examination system in the second half of the year. The first examination time was determined to be October 28. On October 28, the National Property Manager Qualification Examination was held as scheduled. Xu Junda, vice president of the China Property Management Association, said, "The holding of this examination marks the initial establishment of the property manager system in our country. In the future, our country will vigorously promote the property manager system."

Comment: The establishment of the property manager system is a milestone in the development history of China’s property management industry. It will surely play an important role in promoting the rapid development of China’s property management industry. Its far-reaching impact is mainly reflected in 3 aspects: First, it accelerates the professionalization process of practitioners in my country's property management industry, which is conducive to improving the comprehensive quality of my country's property management personnel and improving their ability to participate in building a harmonious society; second, it will standardize the development of my country's property management industry, which It will play a positive role in reducing property management disputes and shaping a good social image of the property management industry; thirdly, it will enhance the social status of property management practitioners. For a long time, the property management industry has been considered a low-threshold industry, but as the property management industry With the promotion and full implementation of the manager system, this situation will gradually improve.

The Second Member Congress of the China Property Management Association

On August 18, the second member Congress of the China Property Management Association was held in Beijing. Liu Zhifeng, Vice Minister of the Ministry of Construction, Xie Jiajin, chief economist of the ministry and president of the China Property Management Association, Shen Jianzhong, director of the Department of Housing and Real Estate Industry of the Ministry of Construction, Zhang Xiaohong, deputy director of the Department of Housing and Real Estate Industry of the Ministry of Construction, Lu Kehua, director of the Housing Industrialization Promotion Center of the Ministry of Construction and other relevant leaders and representatives from Representatives from nearly 1,000 member units across the country attended the conference. At the first plenary meeting of the second council of the China Property Management Association held on the same day, Liu Zhifeng was elected as the second honorary president of the China Property Management Association, Xie Jiajin was elected as the second president of the China Property Management Association, Xu Junda and 10 others was elected as the second vice-president of the China Property Management Association, Chen Wei was elected as the second secretary-general of the China Property Management Association, and three others, including Xu Xinmin, were elected as deputy secretary-generals. This conference reviewed and summarized the first work of the association, analyzed the current hot issues in the industry, and looked forward to the next development of the industry and the association.

Comments: At this conference, Liu Zhifeng, Vice Minister of the Ministry of Construction and Honorary President of the China Property Management Association, delivered a speech "Establishing a Standardized, Integrity and Harmonious Property Management Market" and the Chief Economist of the Ministry of Construction The work report "Seizing Opportunities and Meeting Challenges while Promoting the Sustained and Healthy Development of the Property Management Industry" by Xie Jiajin, President of the China Property Management Association, is the basic guideline for the development of my country's property management industry in the next few years and has been adopted by China Property Management Industry insiders hail it as valuable "spiritual food" that will surely guide the industry to achieve greater development.

Shanghai’s “Working with the Owners” Theme Activities

In August, Shanghai launched a month-long “Working with the Owners - 2006·Building a Harmonious Property and Creating a Warm Home” theme event, 170 property management companies and 1,150 communities in Shanghai participated in this event. According to the Shanghai Property Management Industry Association, this activity is to establish a concentric relationship between property management companies and owners on the basis of the property service contract, and create a community, government (industry) relationship around "being concentric with the owners" ), residents and area management enterprise organizations participate in a positive group interaction mechanism, thereby relying on the strength and resources of the entire community to solve existing problems in property management. This event highlighted the interaction between property management companies and owners. Most community activities are organized by property management companies in collaboration with owners’ committees and neighborhood committees. It is understood that the Shanghai Property Management Industry Association will strive to build "Being Together with Owners" into a brand activity and carry it out in the long term. It will determine a theme every year and form a climax within a period of time.

Comments: The reason why Shanghai’s “Be Together with Owners” theme activity became one of the major events in China’s property management industry in 2006 is not only because it promoted the construction of a harmonious society in Shanghai, but also because it explored the creation of a harmonious society. It has established a positive interaction mechanism for groups in which the community, government (industry), residents and property management enterprise organizations in the jurisdiction jointly participate. The establishment of this mechanism undoubtedly has a good demonstration significance for other regions to do a good job in property management and build a harmonious society. All property management companies and industry practitioners should carefully study and learn the positive interaction mechanism of this group to ensure that they The managed community achieves harmony.

The 3rd Shenzhen Property Management Week

On November 19, the 3rd Shenzhen Property Management Week and the Property Management Summit Forum opened with the theme of “Civilized Service, Harmonious Community”. Hundreds of industry leaders, academic experts, and business representatives from Taipei, Hong Kong, Macau, Beijing, Shanghai, Tianjin, Chongqing, Guangzhou and other cities gathered in Shenzhen to discuss the future development of commercial property management. Liu Zhifeng, Vice Minister of the Ministry of Construction, attended the opening ceremony and announced the opening of the third Shenzhen Property Management Week. Xu Junda, Vice President of the China Property Management Association, also attended the event.

At the summit forum, experts, scholars and business representatives from all over the world discussed some hot issues in the property management industry, such as the property manager system, property rights law, supervision of the property management industry, residential maintenance fund management, We had in-depth and heated exchanges and discussions on a series of issues such as the exit mechanism of property management companies in the community. During the event, Shenzhen also held a series of activities such as Neighborhood Festival, Owner Experience Day, Community Care Actions, Community Fun Games, and Community Art Performances, which fully demonstrated the fundamental status and importance of property management in building a harmonious community and a harmonious society. .

Comments: Building a harmonious community is a basic link in building a harmonious society. Only by achieving community harmony can there be hope for building a harmonious society. Achieving community harmony is inseparable from good property management. Therefore, property managers in China have an unshirkable responsibility and must take the initiative to assume the historical mission of building a harmonious community.

To build a harmonious community, we must first achieve a harmonious relationship between property management companies and owners. To this end, property management companies must work hard to develop their internal skills, focus on the innovation of corporate systems and management services, improve service levels, pursue the concept of "people-oriented, integrity, and family service", and impress owners with considerate services; secondly, they must realize the relationship between owners and The harmonious relationship between owners enhances communication and interaction between owners. The construction of a harmonious community is to break the situation of "no contact with each other until death" among the owners, and provide the owners with places and opportunities for communication and activities by carrying out various, colorful, healthy and beneficial community cultural activities, and shorten the distance between neighbors. , enhance communication between owners and achieve harmony and harmony in the relationship between owners.

"China Property Management" 5th Co-organizing Committee Meeting and Property Management Manager Forum

On November 25, "China Property Management" 5th Co-organizing Committee Meeting and Property Management The Managers Forum was held in Sanya City, Hainan Province. Xu Junda, Vice President of the China Property Management Association, Wang Yuping, Director of the Property Management Division of the Department of Housing and Real Estate of the Ministry of Construction, Weng Guoqiang, Vice President of the China Property Management Association, and Dong Xianjun, Deputy Secretary-General of the China Property Management Association Leaders, as well as more than 140 representatives from co-organizers of the "China Property Management" magazine from across the country attended the meeting, providing opinions and suggestions for the work of the "China Property Management" magazine, and also providing suggestions for the future development of my country's property management industry.

Comments: The annual co-organizing committee meeting and property management manager forum held by "China Property Management" magazine establishes communication and contact between the property management administrative departments, the China Property Management Association and various property management companies. The bridge has become an important platform for people in the property management industry to communicate with each other and learn from each other, and has been recognized and supported by managers of many property management companies. At present, the five consecutive conferences have become an annual high-end dialogue meeting for industry managers.

More than 60 property management companies have obtained first-class qualifications

In 2006, more than 60 property management companies passed the review of the Department of Housing and Real Estate Industry of the Ministry of Construction and were promoted to first-class qualifications. A national first-level property management enterprise. These property management companies that have been promoted to first-level qualifications include not only companies from economically developed regions such as Beijing, the Yangtze River Delta, and the Pearl River Delta, but also many companies from the central and western regions, which fully reflects the comprehensive development of China's property management industry in 2006. and progress.

Comments: Within one year, more than 60 property management companies were promoted to national first-level qualifications. This is a happy event for China’s property management industry and the result and reward of the hard work of Chinese property managers over the past year. We look forward to more property management companies being promoted to national first-level qualified companies in 2007, and to further improving the overall quality of the property management industry.

The "Meiliyuan" incident has once again become the focus of attention

In March 2005, the Beijing Meiliyuan Community Owners Committee sued Hongming Property Management Company for significantly inflating the amount of property fees. It also proposed to stop leasing elevators to external parties and return relevant profits to owners. On September 14, 2005, the court of first instance dismissed the owners’ committee’s claim. The Owners Committee was dissatisfied with the judgment and appealed to the Beijing No. 1 Intermediate Court. The Beautiful Garden Owners Committee ultimately won the case, and the No. 1 Intermediate Court ruled in favor of 12 of the 13 demands of the Owners Committee. In January 2006, Hongming Property Management Company submitted a retrial application to the Beijing No. 1 Intermediate People's Court, requesting a retrial of the case. In August, the No. 1 Intermediate People's Court retried the case in accordance with legal procedures and still upheld the previous final judgment. Late at night on August 31, Hongming Property Management Company suddenly evacuated the community. Water, power, and access control were cut off in the community, and it fell into chaos. On September 5, the Haidian District Community Office authorized the Meiliyuan Property Committee to convene an owners meeting to organize the bidding for a new property management company. On December 9, after a public bidding process, Nanjing Xinhongyun Property Management Company won the bid to take over the Meiliyuan Community and achieved a smooth handover with Hongming Property Management Company.

Comment: From a development perspective, the "Meiliyuan" incident is an inevitable phenomenon in the development process of China's property management industry. It highlights the immaturity of China's property management market: First, does the court have the power? The ruling on property charges is questionable. Under the conditions of market economy, the setting of commodity prices is a market behavior and should be negotiated and determined by both parties to the commodity transaction based on market supply and demand. If price negotiation fails, the sale does not need to be done. In the property management market, property services are a commodity, and property fees should naturally be determined through negotiation between the property management company and the owner. If the two parties fail to reach an agreement, the owner can choose another property management company.

However, in the "Meiliyuan" incident, the court played the role of the final determiner of property fees; secondly, some owners' property management and consumption concepts are not mature and rational enough, and there is also a tendency of "the lower the better" for property fees; Thirdly, the behavior of some property management companies is immature. For example, Hongming Property Management Company suddenly withdrew from the community, causing water, power, and access control in the community to be cut off, which had a negative impact on the lives of the owners and also caused problems to the property management companies themselves. adverse social impact. All this shows that China's property management market still needs further development and improvement. After the "Meiliyuan" incident, more rational reflection should be done.

The first case of Guangzhou Maintenance Fund makes waves again

In 2006, the first case of Guangzhou Maintenance Fund, which has attracted much attention from all walks of life, has made the latest progress. On January 12, the Guangzhou Intermediate People’s Court held in the fourth instance that “current laws and regulations have no specific provisions on the adjustment of civil rights and obligations such as the payment entity, payment amount, performance method, performance period, civil liability, etc. of the special maintenance fund. The main obligations borne are administrative law obligations, which should be handled by the administrative departments in advance. Such disputes are not yet qualified to be accepted and handled as civil cases. "This judgment once again attracted people's attention and triggered. The "maintenance fund recovery storm" sweeping across Guangdong.

In August 1999, Ms. Li, a resident of Dongyueju Community in Guangzhou, signed a contract with Donghua Industrial Co., Ltd. to purchase a house in Dongyueju. A few years later, Ms. Li discovered that the house maintenance fund had not been paid. In 2003, Ms. Li took the developer to court on the grounds that the developer did not pay her the property maintenance fund. This is known as the "Guangzhou Maintenance Fund First Case" . The plaintiff, Ms. Li, said that according to Article 32 of the "Guangdong Provincial Property Management Regulations", the property management and maintenance fund is allocated to the owners' committee in one go at 2% of the total property investment by the property construction unit when the property management rights are transferred to the owners' committee. . However, the Dongyueju Community Owners Committee has never received the above-mentioned maintenance funds and requested the court to order the developer to pay the maintenance funds to it. The defendant Donghua Company believes that the maintenance fund should be paid by the owners themselves. Their basis is the "Measures for the Management of Maintenance Funds for Facilities and Equipment in Same Parts of Residential Buildings" promulgated and implemented by the Ministry of Construction. It stipulates: "When commercial housing is sold, the home buyer and the selling unit should sign an agreement on the payment of maintenance funds. The home buyer should pay the maintenance fund to the selling unit at a rate of 2% to 3% of the purchase price."

Comment: The focus of this case is whether the court should base its judgment on the "Guangdong Provincial Property Management Regulations" or the Ministry of Construction's "Residential Facilities and Equipment Maintenance Fund Management Measures for the Same Parts". The Guangzhou Intermediate People's Court finally chose to pass the issue to the administrative department. This incident shows that the development of China's property management industry calls for further improvement of policies and regulations to clarify the responsibilities and obligations of various property management entities, standardize the behavior of each entity, and further break through the bottleneck constraints of incomplete policies and regulations on the development of the industry.

Zhengzhou’s property management companies achieved new breakthroughs in their collective strike to protect their rights and property rights

In 2006, Zhengzhou’s property management companies achieved new breakthroughs in their collective strike and rights protection activities: some property management companies in the city The company stopped providing heating services for the city's heating company for free, forcing the city's heating company to pay the property management company a certain amount of management service and maintenance fees during the heating work in 2006.

The Zhengzhou Property Management Association led the property management company’s “strike to defend rights” activity starting in November 2004 and has been going on for three years now. In the past three years, the city's electric power companies have gradually implemented "one meter per household" and meter reading to end users; the water company has gradually implemented management methods such as "one meter per household" transformation and "stepped water prices"; natural gas On the basis of reading meters to households, the company will implement self-management and charging step by step for users entrusted with collection. It can be said that the city's three water and electricity suppliers and the property management company have initially reached an understanding and promised to be responsible for the maintenance and management of corresponding facilities and equipment. However, there has not been much progress on the heating issue in winter. The 2006 “strike to protect rights” led by the Zhengzhou Property Management Association was mainly targeted at Zhengzhou Heating Power Company.

In 2006, the Zhengzhou Property Management Association and the Henan Property Chamber of Commerce held many seminars, organized property management companies to discuss with government departments, heating companies, etc., submitted more than 10 special research reports to the government departments, and Invite "Dahe News" and other local mainstream media in Henan to participate in the full coverage. Finally, with the joint efforts and coordination of government departments such as the Zhengzhou Price Bureau, Housing Management Bureau and all sectors of society, the rights protection activities of Zhengzhou property management companies achieved new results.

Comments: The State Council's "Regulations on Property Management" stipulates: "Within the property management area, water supply, power supply, gas supply, heating, communications, cable TV and other units shall charge relevant fees to end users." This has been It is clearly stated that water, electricity and heating suppliers should collect fees from the end users (owners) of water, electricity and heating products on their own, and property management companies are not responsible for collecting relevant fees on behalf of water, electricity and heating suppliers. But in fact, water, electricity and heating suppliers in some places still require property management companies to collect fees on their behalf, which has brought a lot of unnecessary trouble and economic burden to property management companies and interfered with the normal work of property management companies. The Zhengzhou Property Management Association led more than 400 property management companies in the city to carry out "strike to protect rights" activities, safeguarding the interests of the city's property management companies and reducing their burdens, which deserves recognition. ◇