A letter of commendation praising property customer service

Praise letter to praise property customer service 1

xxxx Property Management Office:

I am a resident of room x, unit x, building x, served by your company. Thank you very much Your enthusiasm, thoughtfulness, meticulous and all-round service.

Your company has strict and well-trained requirements for its employees. All employees have good service attitudes, are patient, meticulous, and of high quality. They also smile when serving and answer the phone politely. Make timely telephone follow-up visits to the reported projects requested by the residents. What impressed me deeply was our property manager xx in Area A. No matter it is hot summer or cold winter, she can be seen busy in the community every day. No matter who has difficulties or calls for projects, she is always on call. The service is excellent and customers are satisfied. For example: some of the glass on the ceiling of the basement garage has been damaged, and it was found that children often play on it. The housekeeper discovered this safety hazard during the visit, promptly discouraged the children from playing, and printed warnings and warning signs to eliminate it in a timely manner. After the accident, many residents felt that the property services were meticulous. She knew there were patients in our family, and every time she met her, she would enthusiastically ask if there were any difficulties at home that needed help, which moved our whole family very much. He is as kind as a member of our family. Even if he is unable to arrive in time despite his busy schedule, he can still tell the residents in a kind and responsible manner, reassuring them not to be anxious and "I will definitely help you with the arrangements after they are made in time." Reflecting a professional and focused professional style, she used practical actions to safeguard your company's service purpose and image, and made invisible advertising for your company. Our business owners are very satisfied and grateful! We hereby hope that your company will praise and encourage such outstanding employees.

Residents of Room x, Unit x, Building p> On the night of the third and fifth day of the first lunar month, because the bathroom sewer pipe was blocked, I called the engineering department master twice. After the master on duty received the repair call, he immediately organized manpower to come to my home for repairs without saying a word. During the repair process, we had to work for several hours in an outdoor environment of minus 8 degrees Celsius, not to mention the severe cold. It was not until one or two o'clock at night that the pipes were completely unblocked. I would like to express my special thanks to Master Xia, Master Fang, Master Gao and a young master with glasses who are responsible for the maintenance! And offer praise!

Thank you again!

xxx

Letter of commendation for property customer service on x, month x, xx 3

xxx Property Management Office:

First of all, I would like to express my gratitude to your department for cultivating helpful staff with good service attitude!

On September 7, 20XX, an old man lost his way in the community and could not find a place to live for a while. In an extremely urgent situation, six comrades from the Property Office, Mu Yanrong, Li Wenxue, Xu Yongqing, Ma Erjian, Li Weiping, and Zhu Haifa, were able to address the owners' concerns and think about their thoughts, and took the trouble to carry the elderly on their backs in various buildings in the community. After nearly 3 hours of hard work, the old man was finally sent home safely.

As an owner who has personally experienced this, on behalf of the owners of the community, I would like to express my sincere gratitude to the property management office for taking the initiative to serve the owners of the community. I hope that in the days to come, your department will be able to focus on its own work, put the interests of the owners first, strengthen communication and exchanges, contribute to the party, and make unremitting efforts to actively create a harmonious and beautiful Sun Island Community!

xxx

Letter of commendation for property customer service on x, month x, xx 4

To: xxx company

I am xxx The owner of seat xxx. Mr. xx from the engineering department of your company has given great and serious attention to the problem of my air conditioner failure. I would like to express my gratitude in this letter.

A few weeks ago, I found that the air conditioner in my home was cooling very slowly, and the sun was blazing outside, making my home very stuffy. By contacting relevant personnel, I contacted Mr. xxx from the Property Management Center. He led the air-conditioning manufacturer and after-sales service personnel to come to my home three times, each time lasting 2-3 hours. One of the inspections lasted from 1:30 noon to nearly 3 pm, and no one had lunch, and then Mr. xx rushed to the meeting again.

During so many contacts, Mr. xx never showed boredom or complained. He always strictly required the air-conditioning manufacturer to comprehensively find out the reasons, which moved me very much.

After three inspections with no results, I proposed to keep the air conditioner running for one day and leave the keys to my home to xxx. xxx is very serious and responsible. She goes upstairs to check the room temperature every 2 hours and calls me to communicate the situation. Until the next morning, xx once again conducted a follow-up inspection of my air conditioner and used a mobile phone to take photos of the temperature displayed on the air conditioner panel.

I was deeply moved by Mr. xx’s serious and responsible work attitude, which further deepened my understanding of the honest and reliable image of xxx Real Estate. I think too much polishing is not necessary, the most real things are also the most touching.

Please convey my gratitude to Mr. xx again, and hope that this serious work attitude can represent the majority of xxx real estate employees.

I wish your company’s project progress smoothly.

xxx Owner of Block xxx

Date: Letter of Commendation to Praise Property Customer Service 5

xx Property Management Co., Ltd.:

Your company Danyao Building project leader xxxx and all employees are serious and responsible in their daily work, have good service awareness and skills, and operate in strict accordance with the work standards and procedures prescribed by the company. Every employee has high work enthusiasm and conscientiousness in their work. Complete every task assigned in a timely manner, and can proactively and quickly arrive at the scene to assist in emergencies, which not only protects customer property from loss but also ensures the overall sanitary environment of the building. He has made extraordinary achievements in an ordinary position. Achievements, the work quality of the cleaning staff has been honored and recognized by our customers and our company. A customer in the shopping mall accidentally lost money and belongings while shopping. Your employee took the initiative to hand it over to the security department after finding it to ensure that the customer's property was not damaged. This reflects the noble quality of your employees. Here, our company would like to offer written praise. Your employees persevere and make greater achievements in ordinary positions.

xxx

Letter of commendation for property customer service on x, month x, xx 6

XXX:

We are the owners of the community , I would like to take this letter to express our most sincere gratitude to the leaders of your company and the cleaning team, especially Comrade Fan Yinling, for their serious and responsible work attitude. Since Comrade Fan Yinling from the cleaning team took over the cleaning work of Yalong Garden Central Plaza, Comrade Fan Yinling, your company's cleaning staff, has always been dedicated, diligent, and down-to-earth to ensure that the hygiene and cleaning work of the square is completed with high quality and standards. What is even more commendable is that in addition to continuously maintaining the sanitation of the square area, this comrade also insists on regular cleaning and maintenance of some sanitary blind spots. With her hard-working hands and hard sweat, she has greatly improved the quality of the cleaning work in the community center square. , creating a good living environment and exercise atmosphere for Yalong owners, which has been highly recognized and praised by the majority of owners.

Here, I would like to commend the leaders of the property management company and all the comrades of the cleaning team for their lofty professionalism and enthusiastic and high-quality services. We all must learn from Fan Yinling and learn the work style of doing things down-to-earth, so that all our owners and property staff can understand, cooperate and respect each other, and jointly create a high-quality living environment, and we are all here together Enjoy a harmonious and beautiful happy life.

The owner of xx in Guangzhou, the director of xx Bay Customer Relations Center, engineer xx, and the two workers of Zhongtian No. 7 Construction, xx and xx, paid active attention to the leakage problem on the first floor of my home and greatly assisted my home in redoing the floor. Waterproofing Project, I would like to write this letter to express my gratitude.

I moved into my new home in xx Bay before the Spring Festival this year. After moving in for a while, I found a leak on the first floor below my home. I immediately called the Customer Relations Center of Jinyu Blue Bay to report the leak. I called the Customer Relations Center at around 7 o'clock in the morning. Director Chen Yirong and Engineer Li Tingchun rushed to my house directly after 8 o'clock in the morning to check the cause of the leak, and quickly contacted Engineer xx from Zhongtian No. 7 Construction to deal with the leak in my house. question.

During the May Day holiday, engineer xx led two workers xx to re-waterproof the first floor of my home. During the construction period, they took responsibility for the owner, worked meticulously and conscientiously, and were not afraid of trouble. Due to the recent rain, the weather was very humid. In order to ensure the quality of the project, they proposed to wait until the waterproof glue was completely dry before laying floor tiles and ceramic tiles. They waited for more than ten days. During this period, they also visited my house many times to check whether the waterproof glue had dried until the waterproof glue was completely dry. After that, they re-paved the floor tiles and ceramic tiles for my house, and took the initiative to help me install the removed wash basin and toilet.

In the process of dealing with the water leakage problem in my home and the construction of floor waterproofing projects, Director xx, Engineer xx, Engineer xx, and the two workers xx never showed boredom or complained, but were always serious and positive. I was very touched by the fact that they worked tirelessly to find the cause and worked tirelessly to solve the problem for me. I was deeply moved by their serious and responsible work attitude, which further deepened my understanding of the xx Real Estate Customer Relationship Center. At the same time, I once again realized the role of leaders in setting an example, because when I went through the procedures for repossession and renovation of the house, , Manager xx in the Customer Relations Center always responded positively to my questions and requests, went to the site to check in person, and quickly solved the problem for me. I think too much polishing is not necessary, the most real things are also the most touching.

Please convey my gratitude to director xx, engineer xx, engineer xx, and two workers xxxx once again, and hope that this serious work attitude can represent the face of most xx real estate employees. I wish your company a prosperous business!

!

Due to the frequent rains recently, around 3:00 pm on May 12, I suddenly discovered that the basement of my home was leaking and it was almost full. I saw it and was anxious, so I immediately called the real estate agent. The management staff helped to collect water, and the property management personnel used water pumps to pump out water, but the water at the bottom could not be pumped out. It was almost 5:30 by this time. Things became very difficult. At this time, Comrade Zhao Lizhi, the security guard, led the whole class to our home and took the initiative to help us fetch water.

Seeing that the sky was getting dark and the work of fetching water was still going on, our family was deeply moved when we learned that they came to help during their own rest time. They sacrificed their rest time to serve us. Not afraid of getting dirty, not afraid of being tired, and not afraid of being covered in water. Their enthusiasm is admirable and lovely! They are dedicated to their responsibilities like their own family members, and they keep saying: "This is what we should do, please come to us if you need it." Hearing this makes our hearts warm!

Flaminge’s leadership provides good education and high-quality services. The owners and the community property service staff are like a family. Living here makes us feel at ease, comfortable and happy. "Reliable" and "worry-free" are the happiness this team brings to our owners...

Sincerely,

Salute!

The old customer of the Yufa Building project that the company is responsible for has been here for nearly ten years. Every property change makes us feel different changes, but the biggest change is in Saoke Property.

The facilities in Yufa Building are old and backward, but what shines here is the rigor and standardization of the Saoke property management system, which allows us all to appreciate the style of the Saoke people. Although it still has many unsatisfactory aspects, it has brought about changes in the environment, allowing us to experience a greater sense of belonging and pride. This is the fundamental change that our customers expect.

I hope your company can praise the comrades on the 9th floor of Block A of Yufa Building. There are many customers on the 9th floor, and there are many comrades who can maintain the countryside for a long time. Furthermore, the water pressure is too low. , causing the bathroom to be dirty, the comrade was able to clean it hard every time, and did his job without being ostentatious or complaining. We believe that this is the minimum quality and requirement for employees.

On the occasion of the Mid-Autumn Festival, we request that this comrade be commended and be named a pacesetter. This is the Sok spirit that we all expect to see.

Wish you a happy autumn!

Sincerely yours

Salute!

xx

Praise to the property on x, month x, 20xx Customer Service Letter of Commendation 10

All employees of xxxx community:

Hello!

I am the owner of the 916 middle household in xx community, and I can live here I am very happy about the community.

Some people say that property management companies only charge fees and do not care about services. However, the property services in Changsheng Community where I live gave me a new understanding of property management companies. Here, I sincerely express my gratitude.

First, I would like to thank the reception staff. I was very unfamiliar with this community when I first moved into the community. It was the patient, meticulous and enthusiastic reception and explanation of the property staff that made me quickly familiar with the living environment of the community.

Secondly, when I encounter repairs at home, I sincerely admire the staff's serious and responsible attitude in thinking about what the owner wants and taking care of the owner's needs.

Also when it snows in winter, for the convenience and safety of owners, all property management staff work tirelessly to clear the snow in the community despite the severe cold; during the Spring Festival, the community is decorated with lights and colorful decorations, creating a peaceful festive atmosphere. It makes me feel warm.

In short, these are my words from the bottom of my heart, and I wish all property management personnel in the community a smooth work and a happy family!

xx

20xx x 11 Letter of Commendation to Praise the Real Estate Customer Service on x month

xx Property Company Huaye Building Management Office:

On the morning of xx month xx, 20xx, I found that I had left the bicycle in the shed yesterday afternoon The bike was lost. When I was looking for it, the manager of the property's carport came up to ask. After I explained the situation, they not only helped search for it, but also reported it to the leader. About an hour later, the property management called me to inform me that the car had been found. It was because they found that the car was not locked yesterday and had kept it in the backyard of the building for safety. I am deeply moved by this. Daoge Property's service-oriented business philosophy makes us owners truly feel reassured and satisfied! Thank you, and I would also like to thank you for your standardized management and humanized service!

Finally, I hope that your office can commend the management staff of the carport, so that this spirit can be promoted and this warmth can be spread...

Sincerely

Salute

xx

Letter of commendation to property customer service on xx, xx, 20xx 12

xx property leader:

Since I am a new move here Renters, the original tenants of the house we lived in also rented, so there were many problems, especially in the bathroom, such as leaking faucets, inappropriate water inlet pipes for washing machines, etc. With the help of Mr. Huang Yongtao recommended by the property management company, many difficult problems were solved. They were all solved one by one. Master Huang also provided me with a lot of practical suggestions, such as how to replace the toilet cheaply and economically, where to buy building materials conveniently, etc. Master Huang also helped us move the furniture, just like his own relatives, here Special thanks to Master Huang for his thoughtful and enthusiastic service.

I have heard about the good service provided by Vanke Service. I originally thought that we were renters and the property management company would not treat us the same as the original owners. But I did not expect that Vanke Service and Master Huang would also provide us with good services. We provide the same great service. Since there are so many things to do during the move, I have only now sent you my thank you letter to express my gratitude.

The brand of Vanke Service is built by every employee. I believe that Master Huang’s sincere dedication will enhance the brand of Vanke Service!

Sincerely,

Salute!

xx

Letter of commendation for property customer service on x, month x, 20xx 13

General manager of the third property of xxx Property Management Co., Ltd.:

Hello!

We are the owners of eight villas on Bihu Island, including No. 169, No. 170 and No. 226. Over the past year or so, the enthusiastic help and strong support of all property management staff have helped us solve many problems in our daily work and life.

The community security guards have been working hard to ensure the safety of our residence; the hard work of community cleaners and garden maintenance staff have created a comfortable, clean and tidy living environment for us. Under the leadership of Master Wang, Liang Hong, Xiao Zhang, Xiao Li, and Xiao Peng always solved many problems for us in the first time, such as poor communication, air conditioning failure, TV signal, door and window locks, water and electricity usage, etc. Especially when it snowed for the first time this winter, the snow on the road was up to 10 centimeters thick, which brought a lot of inconvenience to the lives of our car owners and also brought safety risks to our travels. Mr. Cao, the general manager of the property company, took the lead and led all the property staff to the scene. Braving the wind and snow, they immediately cleared the snow on the roads in the community and cleared the obstacles for our travel in time. The hard work attitude, meticulous work spirit and warm and thoughtful service awareness of Mr. Cao and all property management staff made us feel the warmth of winter in the cold wind. Here, we would like to express our great gratitude to the property management company for their considerate service in the past year!

In the past two years at Binhai Lake, we have deeply felt the property company and the service spirit of "taking the master as God". It was the professional service of the property company that allowed us to encounter many problems "Don't be nervous, don't panic, look for property".

In the past 20XX years, it is precisely because of the hard work and selfless dedication of all the staff of the property company that many of the problems we encountered have been quickly and properly solved, allowing us to enjoy a more comfortable and clean environment. living environment. We are deeply influenced by the patient and responsible work attitude of the property management company employees and the owner-oriented service concept. Here we want to say sincerely: Thank you, you have worked hard!

Finally, I sincerely wish your company will have better and better management in the future and its service level will reach a new level! I wish all employees happy work and good health!

I am here to communicate

Salute!

xxx

Letter of commendation to the property customer service on x, month x, 20xx 14

Dear property leader:

Thank you very much The master who came to my house on xx, xx.

Some time ago, the water in my guest shower room was very slow and even blocked. I applied for repairs 2 or 3 times. Once in April, a technician came who was very serious but not familiar with me. I found another technician and worked on it for an hour. He said it was a little better, and that was it! Unfortunately, the problem remains!

Later I came to the front desk and asked that we must have strong troops to solve the problem in the future. The protagonist of my letter appeared. Not only did he know the structure of the sewer, but at the beginning, for some reason, the sewer was not blocked. However, he still checked carefully and dug out a piece of the sewer in less than 5 minutes. Big stone, the whole world is open!

What touched me the most was that he also helped me clean some dirty parts, which is really rare!

I hope the relevant leaders will give you recognition and praise!

Letter writer: xx

Letter of commendation to property customer service on xx, month xx, xx 15

Dear property leader:

< p> Tonight I just started cooking at home, and suddenly there was a power outage. I remembered that I have been too busy recently and I haven’t bought water and electricity for a while. I looked at the watch and it was already past 6:00. I know that the property management company buys water and electricity at this time. The staff had already got off work at this time, and they were worried that the wall-mounted boiler would shut down after the power went out, and there would be no heating at night. The family had some colds in the past few days, what should I do?

I dialed the property phone number with the intention of giving it a try. The staff on duty said that all the staff who bought water and electricity had gone home from get off work. After explaining the situation to manager xx on duty, manager xx left my home’s phone number. Called and said he would think of a solution and let us wait a moment.

Just when we were at our wits end and giving up hope, manager xx called and said that he had found a temporary card for us, which had 3 kilowatt hours of electricity left in it. We could hold on for a while and let us take it. Plugging it in at home first, he continued to think of ways.

About 20 minutes later, manager xx called us again and said that he had helped us contact the staff who would buy water and electricity, and we would be able to go directly to the property to buy electricity in a short while.

When we heard the news, our whole family was very happy. We were already prepared to spend a dark night, so we came to the property. As we were walking to the door of the property, I saw Sister XX, who had bought me electricity before, got out of a car. , walked quickly to the basement, and learned that Sister xx, who lived in xx, called Manager xx. Sister xx, who was resting at home, immediately took a taxi and came to the property without saying anything. Helped us buy water and electricity. Sister xx patiently took out the water meter in the cabinet as a demonstration, helped us explain how to replace the water meter battery, and told us that if there are similar problems in the future, they, as staff, will help us solve them as soon as possible. ,You are welcome!

In this way, with the enthusiastic help of Manager xx and Sister xx, my family got electricity, which solved our urgent need. For staff such as Manager xx and Sister xx of xx Property Company who can serve the owners enthusiastically and actively solve user difficulties, as owners, our family would like to express our sincere gratitude to Manager xx and Master xx himself, as well as the xx Property Company.

Writer: xx

Letter of Commendation to Praise Property Customer Service on xx, xx, xx 16

Dear leader of xxx company:

I am the boss of xx. Around 11 noon on 20xx (week X), I came back from get off work and unknowingly lost an envelope. The envelope contained important instructions for my spouse to apply for a job transfer, as well as my spouse's and my marriage certificate and ID cards.

At x o’clock and x o’clock in the afternoon, I received a call from xx. The other party claimed to be a property management company and asked me if I had lost an envelope at noon that day. My wife and I woke up from a dream and found that the envelope was really missing. The other party told us not to worry, checked the information in the document bag with us, and asked us to get it from the cleaning team (underground garage) of the property company. We hurried to the underground garage, and the property manager Yu received us, confirmed the information in the document bag with us again, handed the document bag into our hands, and informed us that the cleaning staff Aunt Li and Aunt Wang picked it up at the door of Area X. Document bag. The two aunts finished packing their document bags and waited for us at the same place until 2 pm. They didn't pay attention to lunch, hoping to wait for the owner.

Here, I would like to express my heartfelt thanks and praise to the property company. Thank you for cultivating a professional team that is highly responsible for the owners. I would like to thank Aunt Li and Aunt Wang for their noble qualities of taking care of others. Today, when we advocate a harmonious society, this behavior should be strongly promoted and encouraged. I believe that with your company’s excellent property team and employees, our owners’ lives will be better!

Work and be a real person. Since Manager Wang came to work in Tianrancheng, he has held pragmatism as the principle, held owners' meetings, listened to the opinions of the owners, recorded them one by one, and helped the owners solve the problems one by one in the shortest time, which has been unanimously praised by the owners.

Manager Wang personally visited the owner’s family, asked about their welfare, took the initiative to discover problems, and worked tirelessly to coordinate and solve them, just like a family, which truly made everyone feel the pride of being an owner of Natural City.

During the community activity project, after Manager Wang learned that the Yangko team lacked gong and drum facilities, he immediately communicated the request with his superiors and the request was quickly resolved, which made the old sisters of the Sunset Red Yangko team very happy. Jumping more vigorously. Since then, our seniors’ lives have been happier and healthier.

All this is thanks to Manager Wang of the property company. With him, I believe that xxx’s business will flourish and the owners of Natural City will live happier lives. < /p>

Customer Relations Center:

I am a Guangzhou owner. The director and engineer of the Customer Relations Center, as well as the Zhongtian Seventh Construction Engineer and two workers gave positive feedback on the leakage problem on the first floor of my home. Thank you for your attention and great assistance in redoing the floor waterproofing project in my home. I am writing this letter to express my gratitude.

I moved into a new home in Bay before the Spring Festival this year. After moving in for a while, I found a leak on the first floor of my home. I immediately called the Golden Mile Blue Bay Customer Relations Center to report the leak. I am I called the Customer Relations Center at around 7 a.m., and Director Chen Yirong and Engineer Li Tingchun rushed to my house directly after 8 a.m. to check the cause of the leak, and quickly contacted the engineer from Zhongtian No. 7 Construction to deal with the leak in my home.

During the May Day holiday, the engineer led two workers to re-waterproof the first floor of my home. During the construction period, they took responsibility for the owner, worked meticulously and conscientiously, and were not afraid of trouble. Due to the recent heavy rain, , the weather was very humid. In order to ensure the quality of the project, they proposed to wait until the waterproof glue was completely dry before laying floor tiles and ceramic tiles. For this, they waited for more than ten days. During this period, they also visited my house many times to check whether the waterproof glue had dried. After the waterproof glue was completely dry, they re-paved the floor tiles and porcelain tiles for my house, and took the initiative to help me install the removed wash basin and toilet.

In the process of dealing with the water leakage problem in my house and carrying out the floor waterproofing project, the director, engineer, engineer, and two workers never showed boredom or complained. Instead, they always diligently and actively searched for the cause. I was very touched by the fact that they went out of their way to solve my problem. Their serious and responsible work attitude deeply moved me, which further deepened my understanding of the ____ Real Estate Customer Relationship Center. At the same time, I once again realized the role of leaders in setting an example, because when I went through the procedures for repossession of the building and the construction of the house During the renovation, the manager of the customer relations center always responded positively to my questions and requests, went to the site to check in person, and quickly solved the problem for me. I think too much polishing is not necessary, the most real things are also the most touching.

Please your company once again convey my gratitude to the director, engineer, engineer, and two workers, and hope that this serious work attitude can represent the face of most ____ real estate employees. I wish your company a prosperous business!

Sincerely

Salute!

xxx

Letter of commendation to praise property customer service on xx, xx, 20xx 19

Dear property leaders:

First of all, I would like to wish all my real estate friends good luck in XX and all the best!

Here, I would like to thank the cleaning lady in Building xx in xx District, xx, who cleans the floor every day and is warm and considerate to people. I greet you warmly every morning when I go to work!

Also, I would also like to thank Mr. Yang Jia from the property center. Because my wife is an expert in online shopping, I often ask him to help with express delivery. For other things, as long as I find him, he is also enthusiastic and cheerful!

Of course, I would also like to thank all the property staff. There is no way to name them one by one. With your efforts, the charming environment is more livable and the atmosphere is more harmonious! I hope Vanke Service will continue to work hard in the new year and become the number one property developer in China!

Writer: xx

Letter of Commendation to Praise Property Customer Service on xx, xx, xx 20

Leader of xx Property Management Company:

Xxxx branch has jurisdiction over the canteen attached to the office building. Due to unreasonable design of the heating branch line, irregular construction, serious disrepair and aging, water leakage occurred during the heating period this year.

In order to find the leakage point, Dongfeng Heating Management Branch actively helped us with ideas and solutions. Manager xxx personally assigned deputy manager xxx to conduct an on-site inspection and hold a symposium to analyze the reasons. Manager Jin came to our company for on-site inspections many times and gave up his weekend vacation. At noon, he came to our company's cafeteria with a thermometer, measured the pipes, and found leaks. Your company's dedication and enthusiastic service to the interests of users deserve our respect and learning.

Here, we would like to express our heartfelt thanks to your company for your caring attitude towards users and sincere service!

XXX

XXXX year XX month XX day