What is the history of Manchester United fancy black?

On the evening of April 9th, Central Time, at Chicago O 'Hare International Airport, a United Airlines flight to Louisville, Kentucky was overbooked, and four passengers were asked to postpone the trip and give their seats to the staff. One of the Asian passengers was forcibly dragged off the plane by the airport police for refusing to carry, and his mouth and face were injured and bleeding.

When the video came out, it caused a heated discussion. This has also triggered people's concentrated spit on United Airlines' "store bullying", and those unexpected black history have been turned out one by one.

Why: "oversold" and "forced drag"

According to the passengers of the incident flight, after the passengers boarded the plane, the staff of United Airlines said that due to oversold, four passengers were required to voluntarily change to other flights. After the compensation was raised from $400 to $800 and accommodation was provided, no one agreed.

According to United Airlines, passengers can only be picked up "randomly" by computers. Three of the four people who were drawn left on their own, but an Asian man with glasses in his fifties and sixties refused to disembark. He explained that he was a doctor and made an appointment with a patient the next day. He had to return to Louisville that night.

Xinhua News Agency reported that United immediately found three airport policemen. Two policemen failed to persuade, and the third policeman took the lead in resorting to force. Together, they forcibly dragged the male passengers out of their seats.

The video shows that the male passenger screamed loudly, his glasses almost fell off when the plane was towed in the aisle, and his mouth was scratched by the metal armrest of the aisle seat. A female passenger complained loudly: "My God! What are you doing? This is not right! "

Later, the man who was forcibly dragged out was able to run back to the back cabin of the plane, holding the isolation curtain with both hands. Obviously, his spirit was severely stimulated. He kept saying to himself in English, "I need to go home ..."

At this time, some passengers said that they could give up the flight, but United still let the male passenger get off the plane. Finally, four United Airlines crew members sat in four vacant seats.

Afterwards, United made a harmless statement first. Subsequently, when the network was boiling, Oscar Mu? oz, CEO of United Airlines, issued a statement apologizing for "having to reschedule these passengers", saying that United Airlines was stepping up cooperation with relevant authorities and conducting a detailed self-examination. At the same time, the security department of O 'Hare International Airport also announced that a policeman involved had been temporarily suspended.

Vice Mayor Ding took the opportunity to flee. United Airlines has a long history.

Even those who have never been on United Airlines may have heard of its name recently, such as in the hit TV series in the name of people.

At the beginning of the play, Ding, the vice mayor of Jingzhou, fled, and Ding changed his name to Tom Ding and flew to Los Angeles by United Airlines.

Seeing that the plane had flown out of China's airspace, Ding happily asked the stewardess to open a bottle of champagne for him to celebrate.

This is not the first time that United Airlines has been associated with the word "corruption". 20 15 in order to please David samson, an official of the port authority, and open a route to his holiday villa at a loss, the boss of United Airlines had to leave his job.

Regarding the overbearing service of United Airlines, the media collected everyone's wisdom like this:

"Coffee, tea or taser? -United Airlines "

"Before you fly, you must read the beautifully printed terms of United Airlines:' Rules and regulations-in case of oversold, I allow United Airlines to beat me unconscious and drag me off the plane.' "

"attention! Passengers of United Airlines, welcome your new waiter-Lucille with a 32-inch baseball bat from The Walking Dead. "

Liu Ye, CEO of JD.COM, said that when he saw the news that United was rough on normal passengers, he remembered the nightmare experience of taking United three times.

Musician Gao said, "United's service from the ground to the air is outrageous." I studied twice a few years ago, and I haven't booked his flight since (except the flight number * * *). "

Last month, United Airlines expelled female passengers wearing tights from the plane, which caused many people's dissatisfaction. A flight from Denver to Minneapolis refused to board two teenage girls because they didn't meet the requirements because they were wearing tights and no skirts.

Green, a spokesman for United Airlines, said that the two girls were refused boarding because they held a "special pass" of United Airlines, and those who held such a certificate had to abide by the company's dress code when boarding the plane, including not wearing tights, flip-flops or jeans with holes. After the incident was exposed, it quickly became a hot topic on social media, and United's practice was accused of "gender discrimination."

Earlier, United Airlines also exposed the scandal of drivers drunk driving. They will fly a plane with more than 200 passengers.

The Los Angeles Times reported: "If you think this is bad enough, then you haven't seen what is really bad." The airline charged an extra fee of $65,438+05 to a passenger who lost his checked baggage. In addition, there was an extra charge for using toilets and blankets on the plane. ...

Tucao, the leader of United Airlines is him.

It should be said that Tutu United's master is a Canadian professor.

I heard that there is a website with the same name as United Airlines, which is dedicated to the voice of United Airlines. After the incident, I searched the internet, and it did exist, and the update was timely. United's black history is vivid.

This is a headache for United Airlines, because the website (untied.com) not only has the same domain name as official website, but also has similar typography and design. The "Star Alliance Member" next to the Logo on the website has become a "Devil Alliance Member".

There are incidents of violence and injuries on the website and it is forbidden to wear tights to board the plane. In addition, the website also published photos of United's first-class food, and commented that such food is not eligible for economy class.

The website also praised United Airlines for winning the "worst airline in the world" for many years.

This website was founded 18 years ago by Jeremy Cooperstock, an engineering professor at McGill University in Canada, and is dedicated to collecting complaints and dissatisfaction from passengers and employees of United Airlines. It is said that the website was born because Cooper Stock broke his suitcase on a United Airlines flight at 1996. ...

According to the Chicago Tribune, United Airlines has sued to shut down the website, arguing that it infringes the company's trademark rights and easily misleads consumers. Cooper-Stoke claims that the website he founded is just a complaint platform. "If they (United Airlines) are willing to take the time to improve their service, then there is nothing wrong with this website ..."

Canadian singer Dave Carroll also left the same luggage. Dave Carroll, a Canadian country singer, flew from Halifax, Canada to Nebraska in March 2008 on United Airlines. When he arrived at Chicago airport, the bellboy threw his luggage and that of other passengers like a hammer. Carol, who was sitting in the back seat of the cabin, heard a female passenger shouting, "Oh, my God, they are throwing guitars around." When he got the luggage, he found that his guitar was broken.

Carol's guitar is a "Taylor" brand guitar worth 3000 dollars. Carol spent 1200 dollars to repair it. But he believes that the repaired guitar can no longer play the previous timbre. In the following nine months, Carol complained to the service departments of United Airlines in Chicago, new york, Canada and even India that the "ball" was always kicked around. Carol decided to use music to get justice. Carol wrote this song "United Broken Guitar" and put it on the video website. Unexpectedly, within 10 days, the number of hits of this song was close to 4 million. Carol seems to become famous overnight. He found that the record sales of himself and his band soared.

At the same time, United Airlines paid a huge price for this-the stock price plummeted 10%, which was equivalent to evaporating the market value of10.8 billion US dollars, and it was also criticized by millions of people.

Arrogance brought by monopoly

At the end of the article, let's take a look at how people should view the overbooking and violent wounding incident of United Airlines.

First of all, overselling itself is really normal. In the case that many passengers buy air tickets but don't board the plane, overselling can bring higher attendance rate and improve the efficiency of transportation resources. At the same time, it will bring lower flight costs to passengers.

According to the report, in the past few decades, the complex computing system of airlines about overselling has been continuously improved. According to the statistics of the U.S. Department of Transportation, the proportion of passengers unable to board the plane due to overbooking is only 0.09%, while 1999 is as high as 0.2%.

The problem with this incident is that the passengers were not unable to board the plane because they were oversold, but were violently dragged off the plane after boarding the plane. Xinhua News Agency said that this is no longer a simple issue of oversold compensation, but why do airlines dare to be so bold?

The deep-seated answer given by the analysis is monopoly, which is the root cause of American Airlines' arrogance. In the past 15 years, the American aviation industry has undergone a large-scale reorganization, including the merger of Delta and Northwest Airlines, the merger of United Airlines and Continental Airlines, and the merger of American Airlines and American Airlines. These mergers and acquisitions lead to the lack of effective competition in the aviation industry, forming a near monopoly pattern.

The near-monopoly aviation market has made airlines lose the motivation to improve their services, and even there is a degradation trend: air tickets are getting more and more expensive, seats are getting smaller and smaller, and services are getting worse and worse. "Sometimes, flying is like a cruel drama." Michael Lyons, vice president of the National Business Association of the United States, described the feeling of flying in the United States.