How to build a nursing culture in the department to be more "down-to-earth"

Ding Xiang has been a head nurse for three years. In 2013, she began to consciously create a department culture. First, she imitated a certain department and prepared to shoot beautiful articles. During this process, I personally revised the manuscript and found a TV station to film it. Taking advantage of the TV station's public welfare column Qingjiang Meiwen, which did not require any financial investment, the section director personally filmed it. Finally, it received good social response. The TV film won the first prize at the municipal TV station level and the government As a second prize reward, the head of the department was awarded the title of March 8th Red Flag Bearer.

On this basis, the department held a "Three Appreciation Meeting" to appreciate themselves, colleagues, and others. Many people shed tears, including teachers who were about to retire. After this meeting, I feel that the cohesion among colleagues in the department has increased, such as helping each other during medical visits and being proactive in working overtime. Immediately afterwards, a high-quality nursing sharing meeting was held in response to a complaint within the department. The head nurse and responsible team leader of the department who had done a good job in warm service were invited to participate. This greatly improved the attitude of the department's nursing staff towards nursing services and was successful. Let leaders see our sincerity in improving the quality of our work.

Even more coincidentally, in 2015, the hospital leaders decided to film "Medical Diary". Ding Xiang communicated with the TV station in many ways and successfully filmed "24 Hours of Emergency". At the same time, many comrades have won honors at the county level or above.

Up to now, the department has initially formed the team values ??of "unity, dedication, and following command in all actions".

How does the department where Ding Xiang works implement the department’s nursing culture step by step?

A. Promote advantage management

A1: Hold a department appreciation meeting

A2: Implement the strengths of people in action, such as morning meetings to praise work highlights

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BCreate high-quality nursing

B1: Hold a high-quality nursing sharing meeting

B2: Promote a series of high-quality nursing initiatives

CFocus on social publicity

C1: Multi-platform publicity

TV station publicity: shooting beautiful articles and winning awards, filming "Emergency 24 Hours";

Online publicity: medical nursing public account, Toutiao , hospital website and public account

C2: Many comrades in the department received awards

In the upcoming 2017, after Lilac and Beauty Director held a regular meeting of the department, they decided to Seven main lines are the development direction. That is, department concepts, system design, behavioral norms, logo culture, cultural dissemination, creation of learning organizations, and department gathering systems are used to deeply build the nursing culture of the department.

(1) Department Concept

Emergency Department Concept: Teamwork, Rapid Response

(2) System Design

Based on the Second Class A The specifications of the relevant systems for re-evaluation will serve as a guide, and implementation details and schedules will be formulated.

(3) Code of Conduct

Use 6S management to guide behavior, that is, "organize, reorganize, sweep, clean, cultivate, and safety." This is specifically implemented in the following four aspects:

1. Organize department staff cleaning every month.

2. Determine the focus of the work content of each 6S class.

3. Supervision of job responsibilities.

4. Regularly supervise and share pictures in the WeChat group within the department to make timely improvements.

5. Adverse event management.

(4) Logo culture

Design the department LOGO and create a department song when conditions permit.

(5) Cultural Communication

The head nurse leads by example and collects and organizes publicity in five aspects. Formally, it relies on the hospital’s online doctors, various medical and nursing WeChat public accounts, hospital websites, medical diaries, etc.

1. Promote the cases of department staff’s selfless dedication, dedication and love for their jobs. In this regard, it is necessary to highlight the “first aid” characteristics of the department, work hard on the construction of green channels, collect typical cases, expand social influence, and more Tell stories, less reasoning, more talk about the people around you, and less high-pitched rhetoric.

2. The specialty characteristics of the department, new technologies, new business development, and characteristic nursing services, such as indwelling needles, atomization, and physiotherapy projects suitable for the characteristics of the department.

3. Promotion of public welfare services, such as first aid knowledge promotion.

4. Brand promotion of department doctors, such as the promotion of health road scan code, similar to the biographies of famous emergency doctors of Changyi.

5. Positive feedback from patients, such as collecting positive comments from patients in the emergency and infusion rooms.

(6) Create a learning organization

Create a learning organization through reading and hierarchical training. In recent years, the department has gained a stronger learning atmosphere by studying professional books such as "Practical Nursing", "Analysis and Prevention of Abnormal Events in Clinical Nursing", and "Awakening Nursing".

In the future, we will continue to consolidate the construction of a learning organization in five aspects.

1. Study knowledge for 5-10 minutes in the morning meeting.

2. The QQ learning group will continue to upload learning materials every month.

3. A reading note sharing and exchange meeting is held every six months. The reading note sharing and exchange meeting on "Awakening Nursing" has been completed and an article has been published.

4. Apply to the External Cooperation Department for 1-2 lecture opportunities by experts from external hospitals to strengthen horizontal exchanges and cooperation with higher-level hospitals.

5. Participate in free clinics organized by the hospital to go to the countryside, promote the characteristics of the department, and establish friendly relations with rural hospitals.

6. Carefully select books based on the book purchase funds provided by the hospital, and promote sharing and communication in WeChat groups.

7. Implementation of layered training.

8. Implementation of regular meetings within the department.

(7) Department gatherings

Department gatherings are mainly spontaneous gatherings. It can take the form of picnics, dinner parties, etc., and the fee is AA. 3-4 times a year. During department gatherings, pay attention to the creation of a gathering atmosphere of "frank communication, sharing and growth" to create a relaxed entertainment environment and a way to communicate well with leaders.