123 15 is it useful to complain about educational institutions?

123 15 it is useful to complain about educational institutions.

123 15 can submit complaints to the cultural and educational authorities, not only in March, but every day. It is an important task to accept consumer complaints and reports, mediate consumer rights disputes, investigate and deal with economic illegal cases such as infringing consumer rights, manufacturing and selling fake and shoddy goods, and supervise and manage the market and administrative law enforcement.

profit

1 and 123 15 are consumer complaint hotlines and national internet platforms. When our rights and interests are infringed or fake and inferior products are found, we can call this number to make a complaint. After the call is dialed, we can answer the questions according to the tips of the staff. If the other party determines that the complaint is true, it will punish the respondent accordingly to safeguard the legitimate interests of the complainant.

2. The opening of telephone 123 15 can increase consumers' complaint channels, facilitate the industrial and commercial departments to accept and handle relevant complaints in time, and thus better protect consumers' rights and interests.

To sum up, the opening of the telephone number 123 15 can also safeguard the fairness and justice of the market economic order and promote the healthy development of the economy.

legal ground

Article 15 The administrative department for industry and commerce shall, within seven working days from the date of receiving the consumer's complaint, handle it and inform the complainant, accept the qualified complaint and inform the complainant. Complaints that do not meet the requirements will not be accepted, and the complainant will be informed of the reasons for not accepting them.

Article 29 The administrative department for industry and commerce with jurisdiction shall terminate mediation within 60 days from the date of accepting consumer complaints; If mediation fails, the mediation shall be terminated. If identification or testing is required, the identification or testing time shall not be counted within 60 days.

Establish and improve the management and responsibility system. According to consumers' consultation and complaints, strengthen and improve internal management, further improve various internal management systems and responsibility systems such as commodity quality commitment, delisting of unqualified goods, settlement of consumer disputes, and work assessment, build a long-term management mechanism, and earnestly fulfill the social responsibility of protecting consumers' rights and interests.