Service concept of Henan Maternal and Child Health Hospital

Adhering to the service concept of "honesty, kindness and Excellence", we have provided patients with a comfortable medical environment, established a scientific patient-centered layout and a reasonable process for convenient medical treatment, realized a green channel for the whole process of medical guidance service, created a comfortable and warm green medical environment, and established a service system of honesty, understanding, respect and harmony, so that all work can be carried out in an orderly manner around the needs of patients.

The hospital has implemented humanized service measures such as 365-day holiday free outpatient service, expert free online consultation and telephone consultation. In the process of diagnosis and treatment, the hospital provides refined diagnosis and treatment services, and will continue to grow with the goal of "zero service distance, zero mistakes in work, zero complaints from patients, and curative effect 100%", making new contributions to promoting medical reform and modernization in Henan, developing China's medical and health undertakings, ensuring people's health and socialist modernization.