Flight attendant job responsibilities

Job Responsibilities of Flight Attendants

In today’s social life, job responsibilities are used more and more frequently. Formulating job responsibilities can effectively standardize operating behaviors. How are general job responsibilities determined? Below is my carefully organized flight attendant job responsibilities, I hope it will be helpful to everyone.

Flight Attendant Job Responsibilities 1

1. Provide service with a smile.

Smile is the most beautiful flower in the world. Smile is the eternal spring in the world. It has the power to penetrate the soul. It can eliminate all suspicions and misunderstandings, and can dissolve all sorrow and sorrow. Therefore, smiling service is an important service concept emphasized by the transportation industry, and it is also a basic requirement for the quality of road passenger transportation crew members.

2. Use civilized language.

In daily services, the use of civilized expressions such as "Hello, please, sorry, thank you, goodbye" is a basic requirement of the transportation department for employees. Road passenger transport crews should use civilized language before driving, during operation, and before arriving at the station, and do a good job in publicity, station name forecasting, and all civilized services.

3. Dress uniformly according to regulations, hold a certificate to work, sign up for service, and have a dignified and tidy appearance.

4. Carry out safety work such as cleaning the vehicle, selling tickets for passengers on the way, checking in, checking in, and carrying bags on and off the train. Passengers are strictly prohibited from bringing dangerous goods, prohibited items, and over-limited items on board the train. and overcrowded and overloaded transportation.

5. Strictly implement the freight rate policy, bill management and operating income reporting system, and be responsible for the receipt, registration, sale and custody of bills.

6. Maintain the order of the ride, take good care of the facilities in the car, keep the car clean and hygienic, and actively cooperate with the driver in safety promotion work while driving. When an accident occurs, rescue the injured in time and assist the driver to implement Relevant work specified in the emergency plan.

7. Comply with relevant regulations on passenger transportation and transportation disciplines, obey management, and actively cooperate with inspectors to conduct passenger transportation inspections. Job Responsibilities of Flight Attendant 2

1. Use civilized service terms, and do a good job in publicity and station name forecasting before driving, during operation, and before arriving at the station.

2. Do a good job in cleaning, checking tickets, checking in and out, etc. Passengers are strictly prohibited from carrying dangerous goods, prohibited items and over-limit items on the train.

3. Strictly implement the freight rate policy, bill management and receivable reporting system, and be responsible for the receipt, registration, sale and safekeeping of bills.

4. Maintain the order of the ride, take good care of the facilities in the car, keep the car clean and hygienic, and actively cooperate with the driver in safety promotion work while driving. When an accident occurs, the injured must be rescued promptly and the construction driver must do the relevant work.

5. Comply with relevant regulations and transportation disciplines, obey management, and actively cooperate with inspectors to conduct passenger transportation inspections. Flight Attendant Job Responsibilities 3

Seat: Door L1

1. Responsible for the management and coordination of the entire crew;

2. Responsible for emergency equipment and front lines in the area Inspection of service panels and kitchen equipment;

3. Sign for the equipment list of business class aircraft supplies, and check the equipment of the rear cabin aircraft supplies;

4. Responsible for the sign for cabin sanitation and cleanliness and external liaison work;

5. Responsible for the infield work of business class;

6. Responsible for greeting and counting passengers when they get on and off the plane;

7. Responsible for the operation of the L1 door slide arming/unarming device; (the cabin door is closed before takeoff and the seat belt sign light is off after landing, responsible for issuing relevant instructions for operating the slide arming/unarming device, and listening to Response from the flight attendant at position 5.

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8. Responsible for the use and management of audio and video equipment;

9. Responsible for the hygiene and cleaning of the front restroom;

10. Responsible for monitoring L1 in the air. Door R1;

11. In case of emergency, be responsible for the evacuation of passengers in rows 1-10 from door L1; carry manifest, microphone, flashlight, life-saving kit (on water)

C cabin outside site : Flight Attendant (No. 2)

Seat: Door L1

1. Responsible for inspecting emergency equipment and C cabin equipment in the area and reporting to the flight attendant;

2. Responsible for cabin broadcast;

3. Responsible for counting the quantity and quality of service supplies (such as blankets, pillows, hangers, etc.), aircraft supplies and meals in C cabin, and reporting to the flight attendant in a timely manner after the inspection is completed;

4. When passengers board the plane, stand at the L1 gate to greet passengers; be responsible for assisting C-class passengers to take their seats and place luggage and clothing, and be responsible for delivering welcome water, towels, books, newspapers and magazines; when passengers get off the plane , stand outside the cabin door to see off passengers;

5. Responsible for the operation of the R1 door slide arming/unarming device, and conduct mutual inspections with the flight attendant;

6. Stand Safety demonstration in row 1;

7. Responsible for the sanitation and cleaning of C cabin;

8. Responsible for flight crew services;

9. Responsible for inspecting C on the ground

10. In case of emergency, be responsible for the evacuation of passengers in rows 1-10 from door R1; carry medicine kits, life-saving kits (on water), and flashlights

Y cabin outfield; flight attendant (No. 3)

Seat: Le side

1. Responsible for inspecting emergency equipment and cabin equipment in the area and reporting to the chief steward;

2. Responsible for organizing books, newspapers and magazines;

3. Responsible for counting the service supplies (such as blankets, pillows, etc.) in Y cabin;

4. When passengers get on the plane, stand on the Those in row 3 welcome passengers and are responsible for assisting passengers with their luggage; when passengers get off the plane, they stand in row 3 to see them off. Monitor W/L1L2 and W/R1R2 emergency doors, and promptly remind nearby passengers not to touch the emergency exit handles;

5. Stand in row 3 for a safety demonstration;

6. With No. 4 The flight attendants are cooperatively responsible for cabin services in rows 3-28;

7. Responsible for monitoring W/L1L2 and W/R1R2 emergency doors in the air;

8. Check passengers in rows 3-18 after landing.

1. In the event of an emergency, be responsible for the evacuation of passengers in rows 11-18 from the W/R1R2 emergency door; carry a flashlight

Outside of Y cabin: flight attendant (4 No.)

Seat: Door R2

1. Responsible for inspecting emergency equipment and cabin equipment in the area and reporting to the steward;

2. Responsible for organizing books and newspapers Magazine;

3. When passengers board the plane, they stand in row 11 to greet them and are responsible for assisting passengers in placing their luggage; when passengers get off the plane, they stand outside the rear door/cabin door to see them off.

4. Responsible for the visual assessment of W/L1L2 and W/R1R2 emergency doors, and promptly remind nearby passengers not to touch the emergency exit handles;

5. Safety demonstration in row 18;

6. Cooperate with flight attendant No. 3 to be responsible for cabin services in rows 3-28;

7. Responsible for monitoring W/L1L2 and W/R1R2 emergency doors in the air;

8. After landing, check the leftover belongings and hygiene conditions of passengers in rows 19-28;

9. In case of emergency, be responsible for the evacuation of passengers in rows 11-18 from the W/L1L2 emergency door; carry flashlights, medicine Box

Y cabin outfield: cabin crew (No. 5)

Seat; R2 door

1. Assist the flight attendant in the management of ordinary cabin;

2. Responsible for the inspection of emergency equipment and cabin equipment in the area and report to the flight attendant;

3. Cooperate with flight attendants No. 3 and 4 to be responsible for cabin services in rows 3-28;

4. Sign for the equipment list of Y cabin aircraft supplies, and report to the flight attendant in a timely manner after the inspection is completed;

5. When passengers board the plane, they are responsible for assisting passengers in rows 19-28 to place their luggage;

6. Responsible for the operation of the arming/unarming device of the R2 door slide, and report to the steward after mutual inspection with seat 6;

7. Check the sanitary conditions of the kitchen and restroom after landing;

8. In case of emergency, be responsible for the evacuation of passengers in rows 19-28 from door R2; carry flashlights, medicine boxes, survival kits (on water), and microphones

In-cabin Y: flight attendants (No. 6)

Seat: Door L2

1. Responsible for counting the quantity of machine supplies and meals and checking the quality;

2. Responsible for emergency response in the area Inspect equipment and kitchen equipment and report to the flight attendant;

3. When passengers get on and off the plane, be responsible for greeting, counting and reporting to the flight attendant; (back cabin boarding)

4 , Responsible for the infield work of the ordinary cabin;

5. Assist in outfield service during in-flight service;

6. Responsible for the sanitation and cleaning of the rear toilet;

7. The aerial team is responsible for monitoring the L2 and R2 doors;

8. Responsible for the operation of the L2 door slide arming/unarming device, and mutual inspection with position 5;

9. Emergency situations Next, be responsible for the evacuation of passengers in rows 19-28 from the L2 door; carry flashlights, transmitters, and life-saving kits (on water). Flight attendant job responsibilities 4

1. Ensure the safety of passengers and maintain normal vehicle operation.

2. Answer passengers’ inquiries patiently.

3. Take enthusiastic care of passengers in difficulty.

4. Do a good job in station registration, ticket sales, and ticket inspection.

5. Correctly handle specific problems in the service.

6. Keep the vehicle clean and complete with service signs.

7. Strive to achieve the "double benefit" target.

8. Strictly abide by service disciplines and listen to passengers’ opinions with an open mind. Flight Attendant Job Responsibilities 5

Responsibilities Description:

Responsible for providing high-end, high-quality cabin services to charter VIPs; maintaining good communication with the crew and outstation agents.

Job requirements:

1. Height: between 163m-172cm, well-proportioned figure, outstanding image and temperament, and friendly;

2. Educational background: junior college and above

3. Language ability: Mandarin Level 2A or above, CET-4 or above or fluent in spoken English;

4. More than two years of experience in first-class business class service Priority will be given to candidates;

5. Love aviation and understand the business jet industry;

6. Have strong language expression and communication skills;

7. Strong sense of responsibility, strong sense of service, strong psychological endurance and sense of teamwork. Flight Attendant Job Responsibilities 6

Responsibility Description:

Responsible for providing high-end, high-quality cabin services to charter VIPs; maintaining good communication with the crew and outstation agents.

Job requirements:

1. Height: between 163m-172cm, well-proportioned figure, outstanding image and temperament, and friendly;

2. Educational background: junior college and above

3. Language ability: Mandarin Level 2A or above, CET-4 or above or fluent in spoken English;

4. More than two years of experience in first-class business class service Priority will be given to candidates;

5. Love aviation and understand the business jet industry;

6. Have strong language expression and communication skills;

7. Strong sense of responsibility, strong sense of service, strong psychological endurance and sense of teamwork. Flight attendant job responsibilities 7

1. Job responsibilities

2. Before departure

3. Check in and get on the train

4. Start and depart

5. During the train

Part 2: Job responsibilities of locomotive crew members during train operation

Summary of job responsibilities and work standards of crew members:

1. Job Responsibilities

1. Resolutely obey the squad leader’s arrangements and conscientiously implement the work plan.

2. Carry out operations in strict accordance with work procedures and carry out service projects normally.

3. Respect passengers, provide enthusiastic and civilized services, and strive to meet the needs of passengers.

4. Keep the vehicles in good hygiene order to provide the most comfortable riding environment for passengers.

5. Participate in regular training and study to continuously improve business skills.

2. Before departure

1. Arrive at work half an hour before departure.

2. Check whether the sanitation, facilities and other parts of the car meet the standard requirements. (The head cover and seat cover are clean and flat without wrinkles, hair, or impurities; the curtains are flat and in place, the chair backs and armrests are at the front and lower limits, the footrests are clean and in place, the water dispenser cabinet is clean and there is no water stain, and the luggage rack Clean and free of impurities, there is no dust in TV, DVD boxes, ceiling lights, skylights, fire extinguishers, trash cans, etc., to achieve "four cleans, one bright and two cleans" (clean floors, clean seats, clean interiors, The curtains and seat covers are clean, the door and window glass are bright; there is no odor in the car, and there are no sanitary blind spots)

3. No other debris is allowed in the car except for the designated items.

4. Keep the air in the car fresh and odor-free, and free of mosquitoes and other flying insects. 5. Five minutes before getting into the car, remind the driver to adjust the temperature in the car appropriately, turn on the stereo, and play music. , the volume is moderate, and be prepared before taking the position.

Part 1: Job Responsibilities and Work Standards of Flight Attendants

1. Job Responsibilities

2. Before Departure

3. Ticket Checking Train

IV. Starting and Departing

V. During the Train

Part Two Locomotive Crew Responsibilities in Train Operation

Crew Summary of job responsibilities and work standards:

1. Job responsibilities

1. Resolutely obey the squad leader's arrangements and conscientiously implement the work plan.

2. Carry out operations in strict accordance with work procedures and carry out service projects normally.

3. Respect passengers, provide enthusiastic and civilized services, and strive to meet the needs of passengers.

4. Keep the vehicles in good hygiene order to provide the most comfortable riding environment for passengers.

5. Participate in regular training and study to continuously improve business skills.

2. Before departure

1. Arrive at work half an hour before departure.

2. Check whether all parts of the car, such as sanitation and facilities, meet the standard requirements. (The head cover and seat cover are clean and flat without wrinkles, hair, or impurities; the curtains are flat and in place, the chair backs and armrests are at the front and lower limits, the footrests are clean and in place, the water dispenser cabinet is clean and there is no water stain, and the luggage rack Clean and free of impurities. There is no dust in the TV, disc box, ceiling light, skylight, fire extinguisher, trash can, etc., to achieve "four cleans, one bright and two cleans" (clean floors, clean seats, clean interiors, clean curtain seat covers, clean door and window glass) It is bright; there is no odor in the car, and there are no sanitary corners)

3. No other debris is allowed in the car except for the designated items.

4. Keep the car clean. The air should be fresh and odor-free, and there should be no mosquitoes, flies or other flying insects.

5. Five minutes before getting into the car, remind the driver to adjust the temperature in the car appropriately, turn on the stereo, play music at a moderate volume, and be prepared to get into the car. Preparation;