Apply for unemployment benefits. Received the text message as follows. Solve? Your unemployment insurance payment was unsuccessful because the customer name submitted is inconsistent with the account

Apply for unemployment benefits. Received the text message as follows. Solve? Your unemployment insurance payment was unsuccessful because the customer name submitted is inconsistent with the account name. It should be that the name or ID number of your social security personal information is inconsistent with the social security card you submitted for unemployment benefits. You can check and confirm it separately, and then go to the relevant departments to provide information to modify and re-declare. You can also consult the staff directly at the unemployment treatment window of the social security department.