What should I do if I forget my mobile banking password?

You can reset your password as follows:

1. Enter ICBC with Baidu search engine first, and find the address of ICBC in official website.

2. The first message is official website information of ICBC. Click this link to enter the home page of ICBC. You can see that there is a personal online banking login on the home page.

3. Click this navigation to enter the personal online banking login interface, and you can see the words "Forgot your password".

4. Click the Forgotten Password button to enter the Forgotten Password operation process. As shown in the figure below:

5, fill in the relevant information, enter the next step, as shown in the figure below, fill in the name, certificate number, and choose the certificate type.

6. Enter the third step to verify the card password and check whether this registration card is mine. If yes, submit and go to the next step to set a new password. As shown in the figure below:

Extended data

1. The online banking login password was entered incorrectly for three consecutive times on the same day, and it was frozen on the same day, so you can log in again the next day; If 10 is entered incorrectly for consecutive times, it will be officially frozen and will not be unfrozen automatically. If you forget your password or are locked, please reset your password by yourself through the "Forgot Password" function on the online banking login page. You can also bring your valid ID and your online banking account to any domestic business outlets to reset your online banking login password. ?

2. Tips: The tablet has no "Forgot Password" function for the time being. If you need to retrieve it, please use the "Forgot Password" function on the online banking login page of PC version.

Note: (1) If it is not indicated in the Q&A that it is only for enterprises, it usually refers to personal business.

(2) Dalian, Ningbo, Qingdao, Shenzhen and Xiamen are independent branches of the Bank and implement independent business regulations; The contents of this page are for your reference. Please refer to the announcements and specific provisions of local branches for details.

China Industrial and Commercial Bank official website-online customer service