What if WeChat has no identity information?

This situation is because the user has not completed the real-name authentication.

The solution is as follows:

1. Complete real-name authentication: users can complete real-name authentication through WeChat client or WeChat official account, fill in relevant information according to the page prompts and upload ID photo, and complete real-name authentication after waiting for official review.

2. Binding the bank card: Users can bind the bank card in WeChat wallet to increase the security and convenience of the account. When binding a bank card, you need to enter the bank card number, cardholder's name, ID number and other information, and set the payment password.

3. Fill in the email address and emergency contact information correctly: Users can fill in the email address and emergency contact information correctly in WeChat settings, so as to get the email address and emergency contact information in time when necessary.