ICBC has been making credit cards for ten days. I haven't mailed the information yet. I called customer service. The customer service said I wouldn't call again after fifteen working days. What happen

ICBC has been making credit cards for ten days. I haven't mailed the information yet. I called customer service. The customer service said I wouldn't call again after fifteen working days. What happened? Maybe it hasn't been sent yet. Generally, when issuing a card, you will be notified by SMS.

Credit card mailing:

1. If it is registered mail, it will be received in about 7- 15 days;

2. If it is sent by EMS, it will take 3 to 4 days for the whole country, 2 days for this province and 7 days for foreign countries (countries that have signed peace treaties with China);

3. After receiving the SMS notification from the bank card, you can check the delivery progress through the single number in official website Post;

The above is calculated from the time when the bank sent it, excluding the time when the business card was printed.