When China Bank opened mobile banking, it showed that other numbers had been opened.

How to deal with the prompt of "mobile phone number occupied" when registering personal mobile banking of China Bank;

On the premise of confirming that this mobile phone number has been used by me, you can use this mobile phone number to send a short message QXSJYH to China Bank 95566 to cancel the use of this mobile phone number in the existing personal mobile banking service of China Bank.

Specific description: If a mobile phone number has been used by customer A to open personal mobile banking service of China Bank, but customer B wants to open personal mobile banking service of China Bank for the new holder of the mobile phone number, at this time, customer B uses the mobile phone number to send a short message QXSJYH to Bank of China 95566. At this time, after Customer A releases the mobile phone number, its new holder can open the personal mobile banking service of Bank of China. A Customers can continue to use the personal mobile banking service of Bank of China only after changing the personal mobile banking phone number of Bank of China through the counter of Bank of China.

Tips:

1. After you send the SMS, China Bank 95566 will inform you of the processing result in real time through SMS.

2.QXSJYH is the pinyin initials of "cancel mobile banking", which means to cancel the use of this mobile phone number to log in to various mobile banking. The letters can be uppercase or lowercase.

(Answer time: June 8, 2023)

The above contents are for your reference. Please refer to the actual business regulations.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GOAPP to handle related business.