Telecom mobile phone can't receive the short message sent by 100 1.

Hello, first of all, thank you for your support to China Telecom.

According to your description,

You can check the number of the SMS center in the SMS settings and whether its settings are correct. In addition, do you only receive customer service messages or all messages? If your settings are not good, you can go to the nearby business hall and ask the staff for help.

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