How to unbind or disable the broadband bound to the mobile phone and disable each member number?

According to the information you provided, if the converged service (broadband and mobile phone binding) has been handled, broadband and mobile phone binding cannot be released within the contract period. If the contract expires, you can go to the local business hall to untie it with valid documents. As the policies of different cities are different, please take the local as the standard. For details, please consult the local manual customer service.

If you need to stop using your mobile phone number, you can handle the number stop service.

You can go through the following channels to handle the downtime insurance number, which will take effect immediately:

1 Log in to the homepage of online business hall /02DAa, click "Business Handling" > Other Business > Shutdown and Number Protection, and select "Shutdown and Number Protection";

2 after logging in to the client of the mobile phone business hall, click Services > Handling > Handling of Other Services > Restoring the phone with the number of downtime protection, select the number of downtime protection, click the Confirm button, and enter the verification code of the sent SMS.

Because some provinces don't support online downtime, if the above methods can't be handled, please call the local hotline 100 10 (with the service password) or move to the local business hall (with the valid certificate), or contact the local customer service for specific handling channels.

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