The mobile phone is randomly charged, and the message of 10086 cannot be received.

Hello, in view of the phone bill problem, I suggest you log on to the mobile phone portal to check the detailed list. If in doubt, please contact local 10086.

In addition, if your mobile phone can receive SMS messages from other numbers, it means that your SMS settings and communication channels are fine. Generally, you have installed 360 security guards, information housekeeper and other software, and blocked short messages with special service codes such as 10086. I suggest you check the block box in the software and add these service numbers to the white list.

Note: First of all, I suggest you confirm the following points:

1. If your mobile phone card is put in your mobile phone, can you receive SMS normally except 10086? If so, the SMS channel is normal.

2. If your mobile phone card is placed in another mobile phone, can you receive the short message of 10086 normally? If you can, it means that the SIM card itself is fine.

3. If you put another SIM card in your mobile phone, can you receive the short message of 10086 normally? If so, your mobile phone is fine.

If 1 and 2 are affirmative and 3 is negative, it means that there is something wrong with your mobile phone system. It is recommended to change the mobile phone to the room version.

If 1 and 2 are negative and 3 is positive, it means that there is something wrong with your SIM card or system data. It is recommended to call 10086 on other mobile phones for feedback.

If 1, 2, and 3 are all positive numbers, it means that there is something wrong with the machine card matching. It is suggested to call local 10086 with other mobile phones for feedback, or go to the local lobby for testing.

Tips: Please back up your personal information before restoring the factory settings or brushing the machine. Thank you for your support to China Mobile, and wish you a happy life! Welcome to continue to pay attention to China Mobile Portal (), live broadcast wirelessly and move freely!