Why can't I get the message 10086 1 1 on my mobile phone? urgent

The mobile phone can't receive the short message of 10086 1 1. The main reasons are as follows:

1. SMS interception software is installed on the mobile phone. If your mobile phone can receive short messages from other numbers, it means that your short message settings and communication settings are all right. Generally, you have installed 360 security guards, information housekeeper and other software, and blocked short messages with special service codes such as 10086. I suggest you check the block box in the software and add these service numbers to the white list.

2, mobile phone virus invasion. If it is the cause of virus invasion, it is recommended that you restore the factory settings and other operations under the guidance of professionals. If it is difficult to operate, it is recommended to operate on the mobile phone repair network.

Extended data

Methods to protect mobile phones from virus invasion;

1. Try not to use pirated or unknown software.

2. Back up the data of hard disk boot area and main boot sector, and often back up important data.

3. Develop the good habit of checking hard disk and every foreign disk with antivirus software.

4. Antivirus software should be upgraded regularly, and the general interval should not exceed one month.

5, always pay attention to all kinds of computer anomalies, once found, should immediately check carefully with antivirus software. Anti-virus software is an effective tool to prevent virus infection, and should be equipped with multiple sets of anti-virus software as far as possible.

People's Network-Nine Tips to Prevent Mobile Phone Privacy from Leaking