The courier company sent a text message saying that the courier was lost.

If you receive a phone call from official website, the younger brother of ZTO Express, saying that your courier is lost, but you didn't buy anything yourself, it may be fraud. Here are some suggestions to help you deal with this situation:

1. Confirm the authenticity of the phone: If you receive a phone call from Brother ZTO Express, official website, but you are not sure about the authenticity of the phone call, you can confirm it through the customer service phone of Brother ZTO Express, official website to confirm the authenticity of the phone call.

2. Don't disclose personal information on the phone: Don't disclose your personal information on the phone, such as name, address, bank card information, etc. Before confirming the authenticity of the mobile phone.

3. Don't believe the lie of lost courier: If the other party claims that your courier is lost, don't believe their story easily. You can ask the other party to provide more information, such as the courier number and the name of the courier company, to judge whether the other party is lying.

4. Alarm handling: If it is determined that this is fraud, it should immediately call the police and provide relevant evidence to the relevant departments.

In short, if you are not sure about the authenticity of a phone call, you'd better be vigilant and don't disclose personal information easily. If you think this is a scam, please take immediate action and ask for help.