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I have an APP that has a function that can grab customers. How can I use the PC to automatically grab customers?
Huachuang CRM not only supports computer access, but also supports iPad and mobile phone access. There is no need to install a client, just use a browser, and all functions can be used on mobile phones.
Let me briefly describe the main features of this system for your reference:
(1) Management scope: customer information management, product information management, sales opportunities and follow-up management, orders Management, customer return visit management, customer feedback management, customer repair management, product inventory management.
(2) Computers, mobile phones, and iPads all support: The advanced B/S architecture supports not only computer access, but also direct access from mobile phones and iPads, so business information can be queried and processed anytime and anywhere.
(3) Complete permission control: Appropriate access permissions are assigned to each type of personnel. Data viewing rights, entry rights, modification rights, and deletion rights can be set and refined to each field. .
(4) Automatic reminder function: You can preset the reminder time, recipient, reminder content, reminder frequency, and automatically send reminder emails or text messages. For example: a notification letter is sent every time a new order is entered; if the payment has not been collected by the scheduled payment date, reminder letters are sent to the responsible person at regular intervals, etc.
(5) Mobile phone text message support: The system can be integrated with mobile phones, and can use the data in the system to generate various important notifications, birthday wishes, business information, business progress and other information, which can be sent to customers in the form of mobile phone text messages. Employees, send to customers, and communicate information promptly and proactively.
(6) Incoming call pop-up screen support: When a customer calls, the system automatically searches the database based on the caller number, and pops up customer information and related business records, allowing you to call the customer's name immediately and confidently Communicate with customers.
(7) Soft dialing function: There is no need to pick up the handset or manual dialing. The system can automatically dial the number using the phone number on the computer screen, and make direct calls using the headset, which is very suitable for customer service personnel.
(8) Rich statistical reports: There are more than 30 preset reports, which can make statistics based on products, customers, salespersons, sales regions, time, etc. from different angles to help you analyze and make decisions. Reports can also be exported to Excel to facilitate additional processing.
(9) Designable reports: General management systems only have several fixed reports. This system has a report design function. With the carefully designed report customization function, you can design it in just a few simple steps. Produce beautiful and practical reports. There are three types of reports, classified detailed tables, classified statistics tables and perspective analysis tables.
(10) Form printing function: Some data need to be printed in forms with format requirements in order to connect with traditional jobs. Such as: product purchase orders, customer service dispatch orders, and important feedback reports. The system can design form templates and easily generate various forms, contracts and other documents.
(11) Document management: Supports file upload and download, so various customer documents can be centrally managed, such as contract text, fax pictures, delivery orders, etc., so as to avoid being scattered among individuals. Causing chaos and loss in hands.
(12) Wide range of uses: In addition to company employees, you can also assign accounts to your customers, agents, sellers, etc., so that they can also enter the system to query product and order information, and submit Service requests and feedback, etc., to achieve better interaction.
(13) Strong scalability: Based on the Huachuang Information Management Platform, the system’s versatility remains unchanged. No programming knowledge is required, other management modules can be expanded at any time, and the applicability is strong; it can be adjusted at any time according to business changes, and the flexibility is strong.
Hope it helps.
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