Why didn't I get the text message for the high-speed rail ticket I bought?

If there is no SMS notification, it is because of the possibility of personal purchase failure. It is recommended to contact customer service for consultation.

You can determine the success of the ticket purchase by any of the following methods:

(1) Receive relevant notification information such as ticket purchase, change of ticket, refund, etc. Through wechat.

(2) Check whether you have received the short message or email sent by 12306.

(3) After the online payment is successful, you can inquire about it in official website or railway mobile APP order inquiry, tel: 12306.

(4) Determine whether the online ticket purchase is successful before driving to the manual ticket window.

The specific operation steps are as follows:

1, open the railway first 12306, as shown in the following figure.

2. Then click My Options in the lower right corner, as shown in the figure below.

3. Then click the notification setting option, as shown in the figure below.

4. Finally, just choose to bind Alipay, as shown below.