What kind of attentive services does Jiangsu Mobile have?

In the field of network construction, promote the construction of 5G and Gigabit broadband as a whole; In the field of speeding up and reducing fees, we will quickly promote the "package" fee reduction plan. In the field of customer service, intelligent hotline service and non-standard marketing source management; In terms of services for the aged, the elderly customers are served through the application of "Caring Edition of Big and Small Screen for the Elderly".

As a network powerhouse, a digital China and the main force in the construction of a smart society, Jiangsu Mobile has solidly promoted "I do practical things for the masses", and enabled residents to enjoy the dividend of informatization and digital development by promoting the construction of double gigabit networks and speeding up and reducing fees. In order to further solve the people's "urgent difficulties and worries" and better realize the customer's "wish list", Jiangsu Mobile upgraded the "heart-level service to connect love" service.

In the fight against the epidemic, Jiangsu Mobile has given full play to the advantages of big data and cloud computing, and made every effort to ensure that government departments at all levels jointly fight the battle of epidemic prevention and control, so as to realize that China Mobile's service will always be online. China Mobile has continuously upgraded its heart-level service, making the scene service to the extreme, so that users can feel the comfort of the service; Use digital, intelligent and innovative means to accurately grasp customer needs and let customers feel the intimacy of service; Provide exclusive discounts for the disabled, provide care and support for the front line of anti-epidemic, and provide smart phone lecture hall service for millions of elderly people, so that users can feel the warmth of service.