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What should I do after my mobile phone number becomes empty?
1. Contact mobile customer service: call China mobile customer service number 10086, transfer to manual service, explain the situation to customer service, and ask it to help you recover the number.
2. Go to the business hall: Take valid documents (such as ID cards) to the mobile business hall to explain the situation to the staff and ask them to help you recover the number.
3. Make up the arrears: If your number is in arrears for more than 3 months, it may be removed from the service, and you need to make up the arrears to restore the number.
4. Cancel the transfer: If you set the number for call transfer, you can try to cancel the transfer and restore the number.
It should be noted that in order to recover the number, you need to ensure that your number is registered in real name and there is no arrears for more than 3 months (or 6 months, depending on local mobile regulations). At the same time, if you use this number to bind important accounts such as bank and Alipay, please ensure that the bound number has been unbound and replaced to avoid property losses.
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