An office secretary should know the reception etiquette in the workplace.

Office secretaries play a vital role in business reception in the workplace. Next, I sorted out the etiquette of workplace reception that office secretaries should know. I hope you will like it.

An office secretary should know the reception etiquette in the workplace.

1, someone is knocking at the door, should I answer it? Would you please come in? , or greeted at the door;

When the guests come in, they should stand up and give a warm welcome. If the house is not clean and tidy enough and looks messy, do some necessary tidying and apologize to the guests;

Tea must be served with both hands and placed on the right of the guests. If it is hot in summer, turn on the fan by hand or turn on the electric fan;

When guests are eating, they should be warmly invited to have dinner together. Guests should send hot towels and exchange tea after dinner;

If you accept the guest's gift, you should thank him.

6. When introducing each other to the host or guest, the name and position must be made clear word for word, and young people must introduce them to the elderly first;

7. When the guests come, if they happen to be unable to accompany them, they should say hello first, apologize and arrange for their families to accompany them, and then go about their own business;

8. The guest insists on going back, not reluctantly;

9. Go to the gate and walk behind the elders.

10, what should I say when I leave? Goodbye? Or? Walk slowly? .

Knowledge of workplace etiquette

1. Punctuality, not being late, at least arriving before the leader, is the basic accomplishment of young people who are new to officialdom, and it is a red line, so don't cross it easily.

Some people take being late for school seriously. They are used to being careless. After work, so do they. In any case, being late for meetings and going to work are a lot of excuses. In fact, no matter how busy you are, a few minutes is not bad. As long as you haven't got into the habit, you don't take being late seriously. From the perspective of being a man, punctuality is a virtue, and unpunctuality is disrespectful and wastes other people's time; From the perspective of doing things, punctuality is a correct working attitude, and it is difficult for people who are not punctual to gain the trust of leaders and teams.

2. When you need to ask the leader for instructions, you must report it face to face if possible, and try not to call.

Especially when the leader is in the office, but you don't even move, pick up the phone and call, and the other party will resent it. Face-to-face reporting can have face-to-face communication to facilitate the exchange of views. Leaders need time to think when making decisions. You can't take this task by phone unless it's a question-and-answer session, such as attending a meeting this afternoon.

When you ask for leave from your superiors for personal reasons, try to call in advance.

Because asking for leave itself is asking for instructions and giving leave, the procedure cannot be wrong. Never, never, never send a text message, let alone make a hasty decision. For example, I'm going to travel tomorrow, which is not a leave of absence, but a notice.

If the leader didn't agree, people bought tickets and the leader agreed. To tell the truth, there is a feeling of being kidnapped, not to mention that sometimes work really can't be arranged. Some people don't realize that it is inappropriate for them to do so. If the leader doesn't ask for leave, he will feel that the leader is unreasonable, playing politics, and that he is being bullied.

4. Call the leader. We're done. Hang up later. Let the other party hang up first, and then you hang up.

It's polite not to hang up quickly at once. Don't believe me, experience it yourself. When someone calls you, the phone hangs up as soon as the last word stops. That feeling is particularly uncomfortable.

5. Turn off your phone or set it to vibrate during the meeting, which needs no explanation, you know.

Unless your organization is in an anarchy similar to a cart shop, you must remember this, and don't openly answer the phone, play games, play Weibo or use WeChat at the meeting. This is respect for the organizers. Leaders are on the stage, just like teachers sitting behind the podium, looking down clearly. Don't feel so hidden. As a newcomer, you should be more cautious.

6. Don't slam the door when you come out of the office or conference room. Cover the door gently with your hands.

This is really the smallest thing, but many people really ignore it. Sometimes when there is a meeting here, someone goes out to call the toilet and doesn't know to bring the door behind him, but everyone looks askance at this. When you leave someone else's office, you should also pay attention to closing the door gently, especially when you open the window in summer. If there is through flow, you feel that you are not working hard, and the wind is very strong. People's self-cultivation is more reflected in small details, humility and care for people around them.

7. In a quiet environment, such as a meeting or office, lesbians must pay attention not to make too much noise when walking.

If your shoes are loud, you'd better consciously put your feet down and walk on tiptoe. Some young people are careless. They walked silently with their heads held high and their high heels clicked. Their manners are beautiful, but the meaning in their eyes is much more complicated from the back. In addition, when you leave in the middle of the meeting, or leave early, you should go through the back door and try not to shake the target greatly in front of people.

8. Newcomers who have just joined the job need to have a psychological adaptation to their workplace status, and they should change from a student and a managed person to an independent adult with social attributes.

Fresh graduates have always been used to being good children, good children and having parents for everything. They are always waiting for others to urge them to work. They are not good at making plans and lack initiative. Always remind yourself that you are an independent person, you should finish your work independently and be responsible for the results. Don't always expect others to understand you, treat you like a child and give you special treatment. The consequence is that you lose the opportunity to be valued.

9. If you find mistakes in your work, you should admit them first and then talk about the reasons.

Some young people, once they find mistakes in their work, always emphasize their own reasons, objective reasons and other people's mistakes. I understand their feelings, and I am afraid of being criticized and leaving a bad impression on the leaders. But the problem is that this attitude is exactly what leaders dislike the most. They think you are shirking and shirking responsibility. Narrow-minded leaders may even think: You are right, but I am wrong? Maybe it will become personal.

10. As a newcomer, you should dare to show your true self.

Some people have just set foot on their jobs, and the official personnel relations are complicated. They may be afraid of making a fool of themselves and may be cautious. That's true, but if you always try to be watertight and always want others to see the good side instead of the bad side, that's not good. Psychologically speaking, leaders who are too smooth and always alert in front of themselves are untrustworthy. That's right. Too perfect to be true. Young people make mistakes. As long as we face it seriously and frankly, mistakes are also the beginning of progress. Anyway, I am willing to give young people with true temperament a chance, not people who look slippery at a young age.

Etiquette that needs attention in the workplace

First, the basic principles of dress

(a) according to their age, gender, body shape, occupation, identity, etc. , so that clothes can show their beauty well, avoid shortcomings and hide others.

(2) It is necessary to conform to the specifications and pay attention to collocation.

(3) Wear different clothes on different occasions. Formal occasions are traditional and conservative, social occasions are fashionable and beautiful, and leisure occasions are comfortable and natural.

Second, the courtesy that should be paid attention to when asking for directions?

When asking people the way, be warm and polite, and address them appropriately according to their age, gender and status. When the other person tells you the route you should take, thank you. If the other party can't answer, thank you.

Third, keep a correct attitude when drinking.

Whether to drink or not is up to the guests; What wine to drink and how much to drink are up to the Lord; The host toasts without discouraging wine, and does not stir things up with wine; Excessive drinking on festive occasions.

Four, public * * * places mainly refers to

It mainly refers to theaters, stadiums (gymnasiums), dance halls, shopping malls, hospitals, tourist attractions, meeting places (conference rooms), libraries, reading rooms, waiting rooms and other places on automobiles, trains, ships and airplanes.

5. How to be a civilized and polite qualified citizen?

Beautiful language and soul; Modest and courteous, open-minded and enterprising; Elegant and natural; Dress appropriately and behave in a dignified manner; Polite and punctual; Pay attention to hygiene and health; Civilization notice, improve consciousness; Public places are polite.

6. As citizens and tourists, how to care for the green space?

(1) Don't take photos, play or sit still in the green space.

(2) Don't throw away waste such as melon skin, stone, cigarette butts and paper scraps.

(three) take good care of the greening facilities and keep them complete and clean.

Seven, how to be a civilized passenger

(a) consciously queue up, orderly up and down, not crowded.

(2) consciously give up your seat for inconvenient passengers.

(3) It is necessary to maintain hygiene. Fourth, there are no inflammable and explosive dangerous goods.

Eight, civilized use of mobile phones

(1) The mobile phone should be carried in a briefcase or a special mobile phone bag. Don't March hand in hand in the city.

(2) When using a mobile phone, it is not advisable to shout in front of people.

(3) Turn off the mobile phone when attending a meeting or watching a performance, and stop using it in specific places such as airplanes and hospitals, which is harmful to safety.

Nine, maintain the environmental sanitation of public places.

No spitting, no littering, scraps of paper, sundries, etc. Don't smoke in places where smoking is prohibited; Keep public facilities clean.

Don't litter.

It is best not to eat food with core, shell and skin in public places. If you want to eat food, you should put the skin and core in the trash can. Wrapping paper, boxes, cups, etc. It should be thrown into the dustbin. Shops, individual vendors, farmers and vegetable vendors should set up special containers to provide convenience for customers. Domestic garbage from shops and residential areas along the street shall be dumped at the designated place for removal according to the specified time and manner.

Don't spit everywhere.

Spit sputum into a spittoon in a public place with a spittoon; In places where there is no spittoon, spit the sputum in your handkerchief, or spit it in the toilet paper you carry with you and put it in the trash can. Don't spit on the ground under any circumstances, and don't spit in dark corners, green lawns or tree pits of pedestrians.

12. Etiquette in daily communication

(1) Shake hands: When shaking hands, let the lady, elder and boss reach out first to show respect. Usually the right hand holds hands, and sometimes the left hand can also hold hands.

(2) Bowing ceremony: three bows in solemn occasions and one bow in general occasions.

(3) nodding ceremony: nodding slightly to show politeness to people, suitable for more casual occasions.

(4) Eye-catching ceremony: When performing eye-catching ceremony, you should take off your hat, stand at attention, hold your chest, look up, and look straight at the front or the recipient.

(5) Waving ceremony: waving is empty-handed, can you say it at the same time? Hello? 、? Goodbye? Waiting for greetings, farewell words.

(6) Applause ceremony: generally welcome, congratulate, praise, thank you, etc.

(7) Greeting ceremony: In public, when meeting people you know from afar, you usually raise your right hand and nod your head.

(8) Hugging ceremony: When interacting with foreign friends, when the other party hugs actively, is it ok? Do as the Romans do? .

Guess you like:

1. Secretary reception work case

2. Office etiquette

3. Company office etiquette

4. Workplace office work etiquette

5. Eight practical etiquette skills in the workplace office

6. Taboo of office communication etiquette

7. Basic knowledge and requirements of secretary's reception etiquette