How long will it take to get the train ticket refund?

Legal analysis: Generally speaking, online refund can be divided into three situations. Under normal circumstances, after the refund is successful, there will be a prompt on the webpage. The account you used when purchasing tickets, and the mobile phone or email bound to it will also receive SMS notification. In this case, the user can generally receive the ticket refunded by the system within ten minutes.

But when there are too many logged-in users, the webpage may show that the system is busy. There is no email or SMS reminder at present, but if you log in to your account 12306, a refund will be displayed. In this case, the refund will usually be made within 15 working days, but the possibility of receiving it immediately is not ruled out.

Legal basis: Notice of China Railway Corporation on matters related to ticket change and refund.

Second, about the refund.

1. When passengers request a refund, they should arrive at the station before the departure time specified on the ticket face, refund all the fares and check the refund fee. Under special circumstances, it can be handled within 2 hours after driving with the consent of the stationmaster of the station where the ticket is purchased or the ticket collection station. Group passengers shall not be later than 48 hours before driving.

2. Passengers can't refund their tickets after they start to travel. However, if you can't continue to travel due to injury, after confirmation by the station or bus, you can refund the difference between the fare received and the fare for the interval you have traveled, and check the refund fee. When the passenger interval is less than the minimum mileage, it shall be calculated according to the minimum mileage; The same is true of peers.

3. Tickets that have been changed with the consent of the stationmaster of the ticket purchasing station or ticket collecting station within 2 hours after driving will not be refunded due to special circumstances.

4. The refund fee is approved as follows: 5% of the fare is calculated for more than 48 hours before the departure time, 10% for more than 24 hours and 20% for less than 24 hours. The mantissa calculated above is in the unit of 5 angles, and the mantissa smaller than 2.5 angles is rounded, the mantissa larger than 2.5 angles and smaller than 7.5 angles is 5 angles, and the mantissa larger than 7.5 angles is 1 yuan.