Samsung s3 mobile phone desktop shortcut information cannot be found.

According to the situation you described, check:

1. Mobile phone enters the application page-select (Application) at the top of the screen, and then look for the icon with information.

Find the icon and press it-drag it to the home screen-then press and hold the icon on the home screen and put it at the bottom of the screen.

2. If there is no root deletion, you can back up the data of the mobile phone (phone book, SMS, multimedia materials, etc.). ) and try to restore the phone factory settings (Settings-Reset-Restore Factory Settings).

3. If the root is deleted (system problem)

I suggest you take the three-guarantee certificate of your mobile phone and send it to the nearest Samsung service center for inspection by an engineer.

For specific questions about the service center, please visit:

. Samsung . com/support/service locations . ASP

If you have any comments, suggestions and comments, please click: support.samsung.com.cn/survey.