Alipay sent a text message saying that my transaction was illegal.

You can call the official customer service and ask him to help you lift the restrictions.

1. Please contact Alipay customer service for specific materials and vouchers.

2. Whether the restriction on the collection status is allowed or not depends on the specific situation of the user's default account use and the verification result of Alipay on the relevant vouchers submitted according to the notification email. Alipay will inform the user whether to lift the restriction on payment status through notification email after receiving the voucher uploaded by the user.

3. After contacting Alipay customer service, you can know the required materials and vouchers. When submitting the materials, send them to the mailbox provided by Alipay customers in the form of email, waiting for a reply. If the evidence is sufficient, the restriction can be lifted.

4. Alipay's payment is restricted. If you can't provide the correct ID photo, you can't cancel it. Only by providing correct identity information for real-name authentication can you cancel.