How much damage will the bad review do to the courier brother?

With the rapid development of market economy and network, courier brother has become a well-known profession, and courier brother can be seen in every corner of every city. Stay at home for three days. Just turn on the phone and wait a little while within the specified time, and the courier brother can deliver the goods to the customer on time.

But things are often not that simple. Every industry has certain risks, so does the express delivery industry. At present, there are many news that the takeaway brother is crying in the street. I may not understand, but the reason is often just a bad review from a customer. Just like after giving Taobao a bad review, some sellers will call and send text messages to harass. Why? No one wants to have the cheek to catch a person who has nothing to do. So how big is the impact of bad reviews on couriers?

I have to say that the customer's evaluation is an extremely important criterion for assessing the courier brother. Sometimes customers don't understand, a wrong comment, and the courier will be punished by the superior. The fine is at least 100 yuan. If you add bad reviews and complaints, it means that this month's bonus is gone. If a courier has poor service and is repeatedly complained by customers, the whole team may be dissolved and colleagues who are also working hard will be involved.

Yes, they are not easy, with our in-depth understanding of the express delivery industry. People should understand each other. Isn't the courier in the wind and rain just to make a living? A misunderstanding, a bad review, they are not only criticized, but also may mean that they have lived a day in vain.

But at the same time, the man standing in front of us has our name, telephone number and home address. A bad review, we may be harassed or even threatened. Please don't be afraid, the express delivery industry is not easy, but don't fall into moral kidnapping. If you meet a courier with poor attitude and service, please don't be merciful. Mutual understanding is not connivance. Sometimes, the right in our hands is a sword to protect ourselves.