My mobile phone is ZD 16 16 (not a smart phone), and I haven't received the message of 10086 until now.

I can only say that the landlord is a tragedy. Even if I am 10086, the customer service can't help you = =

Well, it's usually the customer who calls to report that they can't receive the text message or phone call of 10086 (this usually happens only on smart phones). We generally advise customers to delete relevant interception software (such as 360 antivirus), then screen the machine, and finally change the machine and card for testing. But it seems that these landlords have already tried. . . So = =

Well, you can try inserting the Sim card into another mobile phone and call 10086 for detailed consultation. By the way, tell the front desk customer service about the phone model you have a problem with (confidant ZD 16 16), and see if the other party's system (mainly refers to mobile OTA distribution) has a record of this phone model or a handling method. Don't underestimate the mobile system, which is the most powerful in the global carrier system. I don't remember this mobile phone in our system library, because it's a knockoff. . . But I'm not sure if there are any other provinces and cities.

If the customer service can't handle it, I'm sorry, it's really a personal or version problem of your mobile phone. I don't know if the cottage machine has the concept of brushing the machine. If it does, you'd better find a local seller, but it seems that there is no physical store in this cottage machine, right?

Finally, I will give you a solution that is not a solution. If it really doesn't work, you can try taking your mobile phone to the communication service hall near your home for free testing. We have specialized technicians in the service hall. Even if you really can't handle it, as long as it makes a big deal, because you are a mobile user, the company backstage will usually give you a symbolic phone bill of 50 or 100 yuan as a comfort = =, but it is not recommended to do so, Khan. . .

Hope to adopt, please give points. thank you