992 SMS for help

If the vivo phone is not used for a long time and cannot be turned on, it may be that the battery of the phone is dead. You can use the original charger to charge the phone for 30 minutes, and then try to restart it forcibly. The method for forcibly restarting the mobile phone is as follows:

① Press and hold the top round key 10 second or more to forcibly restart the phone (NEX 3/NEX 3S is applicable);

② 2065438+models coming into the market after September 2007 (X20 and later models) and new models coming into the market in the future: press and hold the "power button"+"volume reduction button" 10 second at the same time;

(3) Vehicles listed before September, 2065438+2007 (vehicles listed before X20): press and hold the "power button" 12 seconds or more;

If the above situation cannot be recovered, it is recommended to take your mobile phone and charger to the local customer service center for testing, and professionals will help you handle it properly. You can find the address and telephone number of the nearest customer service outlet by entering the service outlet-Service-My Service of vivo official website app.

Tips: In order to save your precious time, I suggest you call the customer service center to confirm the working hours before you leave.