I bought goods from Taobao, and the courier lost them and even harassed me in the middle of the night. I left a message. How can I defend my rights now? Thank you!

I suggest you find the seller first and tell the seller your cause and effect, what happened and why. Sellers usually help with it. If the seller ignores it, you suggest consulting the courier. There is really no place to vent. Or directly complain to the official customer service of express delivery. Finally, if it is still difficult to solve, I suggest you go to China Post official website to handle the complaint. The rapid development of express delivery business in contemporary society has led to such a situation, which is purely normal. I suggest you give priority to online shopping next time and choose express delivery with good service attitude. You should always remember! When your legitimate rights and interests are illegally infringed, you must learn the law to safeguard your legitimate rights and interests!