Will Taobao merchants receive fines?

I am a novice seller of Taobao, and now I have received a complaint message. Where can I see the details of the complaint? Seller center-physical examination center, which contains specific complaint information and punishment details.

Taobao sellers see who complains about themselves? No, how can this privacy be seen by the seller? Then the world will be in chaos.

Complain about the seller's false transaction. Can the seller see the complaint? 1, report the seller's falsehood in Taobao, and QQ chat records can be used as evidence.

2. Reporting the falsehood of Taobao sellers generally belongs to the category of civil law or administrative law. According to Item (5) of Article 63 1 of the Civil Procedure Law and Item (4) of Article 33 of the Administrative Procedure Law, electronic data is the legal form of evidence.

3. Paragraph 2 of Article 1 16 of the Supreme People's Court's Interpretation of Civil Procedure Law stipulates: "Electronic data refers to information formed or stored in electronic media by means of e-mail, electronic data exchange, online chat records, blogs, Weibo, mobile phone short messages, electronic signatures, domain names, etc."

4. To sum up, QQ chat records belong to a form of electronic data and a legal form of evidence. Therefore, QQ chat records can be used as evidence to report the falsehood of Taobao sellers.

The text message said that I had received complaints from Taobao sellers, but I read the complaint management online. No seller had the right to complain to any buyer, so I ignored the text message directly. Taobao is biased towards buyers.

After Taobao successfully complained, can the buyer see the seller's punishment? Buyers can't see Taobao's punishment for sellers.

Taobao's punishment for users is backstage punishment, which only users can see. The punishment for the seller is relatively lenient, and the seller can complain. If the complaint is unsuccessful, he may not participate in certain activities (such as bargaining, special price every day, etc.) within the specified time. ), and if you are complained during the re-entry, you will be disqualified. If the complaint is about an active seller (a store with a large turnover that often participates in activities), it will have a greater impact on the seller. Suggestion: You need to complain carefully in the future. Taobao's judgment on buyers is irreversible. If the buyer fails to complain, there is no chance to complain, and the number is directly limited.

Complaining about the seller Can the seller see the buyer's information? If the purchased goods are virtual goods, the buyer shall apply for a refund within 15 days after the transaction is successful if there is a dispute over the goods not received. If the use period of the virtual goods is shorter than this period, the buyer shall apply for a refund within the use period of the virtual goods.

In case of disputes arising from the discrepancy between the received goods and the description, the buyer can apply for a refund within 15 days after the successful transaction.

As far as disputes in sales are concerned, if disputes arise because the buyer has not received the goods, the goods do not match the surface, the goods received do not match the description, and the goods have quality problems, the buyer should apply for a refund after payment, before confirming receipt or within the overtime payment time limit of Taobao rules.

Where can I complain about the seller of Taobao? You can log in to my Taobao-bought baby through the computer within 15 days after the order transaction is closed, find the order, click on the complaint seller, select the specific complaint reason and initiate a complaint. (The mobile phone does not support initiating a complaint for the time being)

Under normal circumstances, members can initiate a "complaint * * *" within 0- 15 days after Taobao transaction is completed (including successful transaction or transaction).

Choose a refund instead of a refund.

Three days later, the complaint entrance opened.

Complain about the seller's second intervention

Sellers are most afraid of complaints. At this time, the seller agreed without waiting for Xiao er's intervention.

Dear, you can click on my Taobao-then go to buy the baby-find the baby you bought-you can see it in the lower right corner of the order-complain about the related services of * * * *.

I wish you a happy shopping, and I hope my advice can be adopted by you.

How to complain about sellers on Taobao, and where to complain when entering Taobao login account password.

My first choice for Taobao

Then on the left are the purchased items.

Then find the deal between you and the seller. There is a complaint below.

Send me a message if you have any questions.