Why is my mobile phone charged, but I can't get a message?

The reason why you can't receive information when your mobile phone is charging:

1, a small number of users did not receive the phone bill after recharging, and there may be a case of charging the wrong number. Please check the recharge number in the transaction record first.

2. There may be a delay for the operator to send the payment record SMS. You can log in to Telecom official website to check the recharge status.

3. Under normal circumstances, if the recharge system is successful, there will be SMS notification, but it does not rule out that the mobile phone cannot receive it because of poor network reception signal. You can check the account status in the mobile phone business hall.

4. Check the status of the prepaid card, whether it has been recharged and how many times it has been recharged. If it is a system problem, receiving the SMS is unsuccessful, but the recharged mobile phone number is still valid.

5. Before the recharge, the mobile phone was in arrears, but the recharge amount was not enough to start the mobile phone, so there was no SMS reminder. It is recommended to check the arrears before each recharge.