Several methods to solve the problem of vivo mobile phone

We fully understand your problem and are deeply sorry for it. In order to solve your problem, we provide you with the following solutions.

Accelerated mobile phone

Click a key in the mobile phone status bar to speed up, or enter the program management to close the background program, clear the cache, release the memory, and avoid the crash.

Restore factory settings

Go to Settings->; General/More Settings-> Restore factory settings-> Restore all settings ",which will restore your phone to its original state.

system upgrade

Click "Settings->; General/More Settings-> System upgrade-> Check to update now ",download and install the upgrade package according to the prompt, and upgrade your mobile phone system.

Null abnormal data

If you want to solve the problem more thoroughly, you can choose Settings->; General/More Settings-> Restore factory settings-> Clear all data ". However, please note that this operation will lose all data on the mobile phone, including account information such as phone book and SMS. Be sure to back up all important data before operation.

After-sales service center

If the above methods still can't solve your problem, I suggest you go to the after-sales service center. Our technicians will serve you wholeheartedly to ensure that your problem is properly solved. You can use the phone's Settings-> General/More Settings-After-sales service menu for after-sales service center address, or visit vivo official website for after-sales service center details.