Corporate Business Visiting Letters _ Common Sense of Business Meeting and Visiting Etiquette

In the modern workplace, business meetings and visits are the most commonly used and popular etiquette, which can be seen everywhere all the time. It can also best reflect the etiquette level of a person and society, so it must be highly valued by modern professionals. The following is the content of the common sense articles on business meeting and visiting etiquette that I collected for you.

Common sense of business meeting and visiting etiquette 1. Preparation before the visit.

There is an old saying: never fight an unprepared war. It is also necessary to make full preparations before the business trip.

1. Reservations cannot be less.

It is the most basic etiquette to make an appointment in advance before visiting. In general, you should call the visitor three days in advance, briefly explain the reason and purpose of the visit, determine the time of the visit, and go after the other party agrees.

Clear purpose

The purpose of the visit must be clear, and the problems to be solved in this visit must be well known before departure. For example, what do you need the other party to solve for you, what do you want from the other party, and what kind of results will you get in the end. All relevant information about these problems should be prepared just in case.

3. Gifts are indispensable

No matter whether you visit for the first time or visit again, you can't have less gifts. Gifts can play a role in connecting the feelings of both parties and easing tensions. Therefore, we should work hard on the choice of gifts. Since you want to give gifts, you should send them to each other's hearts, understand each other's hobbies and tastes, and choose gifts in a targeted manner to make them as satisfied as possible.

4. Self-appearance can't be ignored

Dirty, untidy and inappropriate appearance is contempt for visitors. The interviewee will think that you don't take him seriously, which will directly affect the visit effect. Under normal circumstances, when visiting, women should wear dark dresses, light-heeled dark leather shoes and flesh-colored stockings; Men had better choose a plain tie with dark western assembly, plus black leather shoes and dark socks.

Second, the visit process

There are many etiquette in the process of business visit, which can be summarized as follows for people's reference:

1. has a strong sense of time.

It is common sense to visit others early and never be late, and it is also one of the most basic manners in visiting activities. If you arrive early, you can use your free time to sort out the information you need during your visit and appear at the appointed place on time. Being late is impolite, not only disrespectful to the interviewer, but also irresponsible to the work, and the interviewer will have an opinion of you.

It is worth noting that if you can't keep the appointment as scheduled for some reason, you must inform the other party in advance so that the interviewer can reschedule the work. When notifying you, be sure to explain the reason for your failure, sincerely ask the other party for forgiveness, and if necessary, agree on the date and time of the next visit.

2. Pre-entry notification

After arriving at the appointed place, if you don't see the interviewee directly, visitors are not allowed to break in without authorization, and you must inform them before entering. Under normal circumstances, when visiting a large enterprise, you should first explain your basic situation to the person in charge of reception, and then meet the interviewee when the other party has arranged it. Of course, it is inevitable that the interviewee will be in the hotel. If the interviewer has arrived at the hotel, don't go directly to the interviewer's room. Instead, the hotel receptionist should call the interviewee and get permission before entering.

Step 3 be generous and gentle

It is essential to say hello after meeting. If the two sides meet for the first time, visitors must take the initiative to greet each other, introduce themselves briefly, and then shake hands with the interviewee warmly and generously. If it's not the first time for the two sides to meet, it's necessary to take the initiative to say hello, so as to show your sincerity. Speaking of shaking hands, I have to emphasize that if the other person is an elder, a vocational college student or a woman, don't reach out first, which is suspected of raising yourself and can also be regarded as disrespect for others.

After the greeting ceremony, under the guidance of the host, enter the designated room and take a seat in the designated seat after the host takes a seat.

Get to the point, don't be wordy.

Don't make a long speech. Simple greetings are necessary, but the time should not be too long. Because the interviewee may have a lot of important work to deal with and don't have much time to meet the visitors, this requires the conversation to come straight to the point, after a brief greeting, go straight to the point.

It is impolite to interrupt each other when they express their opinions. You should listen carefully, record the unclear questions, and wait until the other party has finished before asking for an explanation. If the two sides disagree, they must not be impatient. They should always keep calm and calm, so as not to spoil the atmosphere and affect the effect of the visit.

5. Grasp the visiting time

In the process of business visit, time is the first factor, and the visit time should not be delayed for too long, otherwise it will affect the other party's other work arrangements. If the two sides have agreed on the visit time before the visit, they must grasp the agreed time. If there is no specific requirement for time, then make full use of it.

Explain all the problems in a short time, and then get up and leave, so as not to delay the interviewee from handling other affairs.

Third, the visit is over.

At the end of the visit, if the conversation is too long. When you get up and leave, you should tell your master? Excuse me. sorry Turn around and take the initiative to shake hands with the host after going out? Please stay? . After the host checks in, walk a few steps and then wave back? Goodbye? .

Business visit is the most popular form of office today, and it is also one of the activities that need etiquette most.

One. Mastering the above etiquette essentials will help your business work go smoothly.

Greeting business meeting and visiting etiquette details (1): greet the customer (he) in a friendly tone before he/she opens his/her mouth, such as? Good morning, Manager Wang!

(2) self-introduction: clearly state the company name and your own name, and hand in your business card with both hands. After exchanging business cards with (him), thank the customer for taking the time to see himself; For example:? This is my business card. Thank you for taking the time to let me see you! ?

(3) breaking the ice: create a good atmosphere to close the distance between each other and ease the nervousness of customers on strangers' visits; For example:? Manager Wang, I was introduced by Zhang Gong from your department. I heard him say that you are a very easy-going leader? .

(4) the structure of the opening remarks:

1, put forward the agenda; 2. State the value of the agenda to the customer; 3. Time agreement; 4. Ask whether to accept it;

For example:? Manager Wang, I'm here today to ask about your company's demand for * * products. By knowing your definite plans and needs, I can provide you with more convenient services. Our conversation only takes about five minutes. Do you agree?

(5) Make clever use of inquiry to let customers talk;

1, design the problem funnel;

It is the most basic sales skill for marketers to explore the real purpose of customer needs by asking customers. When asking customers, the questions should be gradually explored from wide to narrow.

For example:? Manager Wang, can you tell us about your company's overall sales trend and situation this year? 、? What are the key requirements of your company? 、? Could you tell us about your company's demand for * * products?

2. Combine the extended query method with the limited query method;

Using the extended inquiry method can let the customer play freely, let him talk more and let us know more, while using the limited inquiry method, let the customer never stay away from the topic of conversation and limit the direction in which the customer answers questions. What are the problems that marketers often make when asking customers? Closed topic? .

For example:? Manager Wang, how is your company's product demand plan submitted for approval? This is an extended query method; For example:? Manager Wang, do some supply plans we submitted need your approval before they can be implemented in the following departments? This is a typical limited inquiry method; Moreover, marketers should never use closed topic-based questions to replace customers' answers, which will cause the dialogue to stop. For example, Manager Wang, the monthly sales of your products is about 60,000 yuan, right?

3. Summarize and confirm the main points that customers talk about;

According to the main points you wrote down in the meeting, make a simple summary of what the customer said to ensure that it is clear and complete, and get the unanimous consent of the customer;

For example:? Manager Wang, today is the time for me to make an appointment with you. I'm glad to hear so much valuable information from you today. Thank you very much

What are you talking about today? The second one is about? The third one is about? That's it, right?

(6) At the end of the visit, agree on the content and time of the next visit;

At the end of the first visit, the marketing staff should reconfirm whether the main purpose of this visit has been achieved, then describe the purpose of the next visit to the customer and agree on the time of the next visit.

For example:? Manager Wang, thank you for giving me so much valuable information for so long today. According to what you said today, I'll make a supply plan and report back to you. Do you think I will bring you the plan next Tuesday morning?

The second visit: meeting customer needs

The role of marketers: expert solution providers or problem solvers;

Function to customers: an industry authority that is constantly selected and recognized;

Preparatory work: sort out the relevant information provided by customers last time to make a complete solution or response plan, and master the company's product knowledge, related product information, business cards and telephone books;

(7) After the visit, send short messages to introduce yourself to new important customers or partners.

Like what? Hello, xx, this is xxx from the Treasury Department of Baoshang Bank. Nice to meet you. I can provide professional financial services such as xxxxx for you/enterprise. I hope we can cooperate happily in the future. I wish you success and happiness in your work? .

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