How does SF complain? Why can't we provide packing cartons?

The steps to complain about SF are as follows:

1. View the order information in SF official website or the application.

2. Log in to the SF Express client and complain in the service management-I want to complain.

3. Submit the complaint information, including the name of the respondent, the content of the complaint and the personal ID number.

4. After the complaint is completed, the courier company will investigate, handle and reply to the complainant.

5. After the investigation is completed, the courier company will notify the complainant by SMS or APP.

6. There may be many reasons why SF can't provide packing cartons. For example, the goods did not need to be packed in cartons, or there were no cartons available at that time, or the courier company was temporarily out of stock.