What is the three-star rating of China Mobile's customers?

Three-star customers of China Mobile refer to middle and high-end users of China Mobile.

Star service is a series of exclusive services launched by China Mobile for the old customers on the basis of integrating the original service system. Specifically, it is a variety of differentiated exclusive high-value services for high-quality customers with long internet age, stable consumption and no arrears, such as points double enjoyment, phone bill overdraft and 186 priority access.

is a feedback to customers for their long-term support of China Mobile. The highest star rating is five stars. The higher the star rating, the more service rights you can enjoy.

Extended information:

Services that star-rated customers can enjoy:

1. Credit line.

customers who have paid one or more stars in advance can edit the short message "KTTZ" and send it to 186 to apply for opening. If they successfully apply, they will enjoy the micro-phone overdraft service within 6 months from the next day.

2. One more day of communication guarantee service.

customers with more than one star (including one star) can stop the communication service after one day's delay. During this period, customers can normally answer the phone and receive short messages (excluding active communication behaviors such as dialing out the phone, sending short messages and surfing the Internet), and at the same time, they will receive payment reminder short messages in time.

3. Replace the card for free.

provide a free card replacement service for customers with Samsung or above and no outstanding payment at present, and the total number of card replacement times for a single household is 3 times. Cards that provide free replacement cards include ordinary large SIM cards, special small cards for specific terminals such as Apple, and 4G cards, excluding industry cards such as NFC and SIMPASS.

Reference: China Mobile-Star Service for Customers.