Decoration companies sell words?

1, the speech speed is appropriate, and it is best to be consistent with the customer's speech speed;

2. Have feelings;

3. Enthusiastic attitude.

Second, the text:

1, interest attracts customers' attention;

2. Dare to introduce your company and show your identity;

Don't always ask customers if they are interested, but help them decide and guide their thinking; D) Don't flinch or give up immediately in the face of customers' rejection;

4. Make a phone call louder than usual to create a good conversation atmosphere;

5, simple and clear, don't cause customers' disgust.

1, I: Hello! Hello, I'm Xiao Xie, the client consultant of Baijiahao Decoration Company.

Excuse me, is this brother/sister X? Do you have any plans to decorate your house in Chunhua Community, Shui Mu recently?

Customer:

The first situation: no decoration (customer: "I'm busy now", and then hang up-adjust my mood to express the next call; "I'm in a meeting, or I'll start again"-sorry to bother you, goodbye! )

Preparation before calling: Prepare apartment drawings, designer's disclosure, design atlas, and send short messages in groups (organize activities such as group buying, design exhibition, model house solicitation, etc.). ).

I. Opening remarks

(1) Hello, are you Mr. X? ) Well, I'm here with xx (Decoration).

1. Look at the website. Well, our company has several model room decoration sites in our xx Peninsula that are open to the public. I'd like to invite Mr. X to come and have a look sometime. After all, it is also very important to decorate the house. Let's take a look at our decorated model houses and compare them more, which will be of great help to your future house decoration. Well, sir, do you think you should come to our company in the morning or afternoon?

2. Model house collection. Well, 20 13 is our company's quality service year. Our company specially launched the "Gold Design" model house collection activity for our xx Peninsula Community, and at the same time made a design plan for every apartment in our community. Well, sir, do you think you should come to our company in the morning or afternoon?

3. Event invitation 1. I called you today mainly to tell you a good news. (It only takes 3 minutes. )

Well, our company will hold xxx activities soon and launch xxx package (with details ...), which will be the most important in Tangshan decoration industry.

A shocking big discount, you must not miss it. I think I'm afraid you can't hear clearly on the phone, so I want to invite you.

You come to our company to do some detailed understanding, so do you think you will come this morning or this afternoon?

4. Event invitation 2. Did you get the message I sent you?

Yes, we have made the design scheme and quotation for your new house. Then look at such a big discount. Will you come this morning or this afternoon?

B: We haven't received the "10th Anniversary xXX" preferential activity launched by XX Decoration Company, and the whole package of "48800, One-stop New Home Installation". The price of xxx yuan /m2 includes 26 construction projects 15 main materials (activity introduction). At present, 7 sets of model rooms are specially collected for ultra-low profits in our community, and the first 3 sets of model rooms can be enjoyed. . . . . . . Discount.

Our company is the first to launch xxx discount package, which is the super package with the most projects and the most complete projects. Because our new model has just been launched, and the low-profit assembly model house, in order to successfully build the first batch of model customers of this model, you can set our discount first and keep this quota, because the labor and materials in Tangshan will definitely increase in price in the second half of the year. Do you think the inflation is so severe that the money spent has increased? Do you think you have time to come this morning or afternoon?

Address: Our company is at the intersection of xxx Commercial Street. How's this? I will send my mobile phone number and company address to your mobile phone later. Please keep it. You can call me before you come to our company, and we will arrange special consultants to serve you in advance!