What should I do if I forget my user name and password and can't get the results?

There are two ways to retrieve the entrance exam account:

1. Bring your ID card to the local admissions office or education examination institution for enquiry.

2. The adult college entrance examination registration system has two options: "Search the registration number" and "Query the registration number according to the certificate". Candidates can also log in to the adult college entrance examination registration system and conduct online search. The specific process of online search is as follows:

Step 1: Log in to the adult college entrance examination registration system, click the "Retrieve Registration Number and Password" prompt box under the login interface of the information platform, and enter the password retrieval page.

Step 2: Enter your ID number, mobile phone number and other information on the password retrieval page, and click "Query Registration Number" to retrieve the senior high school entrance examination account.

After retrieving the account, candidates can send a verification code to the mobile phone through the registration system to reset the password, or take the original ID card to the nearest city and county examination institute (Admissions Office) or adult education college to reset the password.

1, enter the user login interface.

2. After logging in, click "Modify the core information", select "Modify the mobile phone number", enter the correct mobile phone number, click "Get the mobile phone verification code", enter the received SMS verification code in the text box, and then click "Modify".

If candidates forget the "forecast name" and "password" when confirming the on-site information, they can also contact the staff at the on-site confirmation point and ask them to help them find it after providing valid identity documents.