Hello, my mobile phone model is Samsung N7108. What is the problem when I cannot receive text messages? It is known that there is no problem with the phone card. Please advise, thank you.

Dear Samsung users:

Based on your description, it is recommended that you try the following methods:

1. It is recommended that you enter Settings - Applications - All-SMS-Clear data.

2. Restart your phone to see if it is a signal problem.

3. Check whether third-party interception software is installed. You can enter the settings to check whether the interception function is set (or try to uninstall the software).

4. Try changing to another SIM card, or wipe the contact point between the mobile phone card and the mobile phone (whether the SIM card is in poor contact).

5. Back up mobile phone data (phone book, text messages, multimedia files, etc.) and restore factory settings (Settings-Reset-Restore factory settings).

If you still cannot receive text messages through the above methods, please bring your purchase invoice, repair card and machine to the Samsung service center, and engineers will check the machine and handle it. For the specific location of Samsung Service Center, please click the following link: .samsung.com/support/ServiceLocations.asp

Samsung Enterprise knows that it provides you with high-quality solutions and answers your questions carefully. We hope to get your help. Satisfactory review.